Best Buy

Reviews

• JJ

  Jailin

  4 days ago
  5.0
  I stopped by Best Buy recently and had a really great experience thanks to Jeffery. I came in not really knowing what I was looking for and honestly expected to just browse for a bit, but he walked up at the right time and offered help without being pushy. He actually listened to what I needed instead of trying to upsell me to the most expensive option. I was looking for something specific for my setup, and Jeffery took the time to explain the differences between a few options in a way that actually made sense. You can tell he knows what he's talking about. He even checked in the back to see if they had another unit available when the one on display wasn’t in stock. What really stood out was how patient and friendly he was the whole time. I never felt rushed, and he made sure I left confident in my purchase. It’s honestly rare to get that kind of customer service these days. If you're shopping at Best Buy, definitely try to find Jeffery he made the whole experience smooth and stress free. I'll definitely be coming back because of the help I got.
• JJ

  James Johnson

  Mar 29, 2026
  1.0
  The staff are rude and insulting. Honestly love best buy though
• VA

  Von Abrego

  Mar 24, 2026
  5.0
  Went in today for help with car audio and was helped by Tati. She was the best service representative I have encountered in decades. She’s definitely one to look at from upstairs. Diamond in the rough.
• JW

  James Wickland

  Mar 16, 2026
  5.0
  Emmanuel Hernandez, He helped me in with lively phone. He was able to fet it reactived, when everyone told me they couldn't help.Best sales floor lead and had a smile on his face all the time.
• NC

  Neil Carlberg

  Mar 14, 2026
  5.0
  We had a really excellent experience shopping at the Greeley location this evening, trying to make a decision on replacing a large (75" TV). As we all know, it can be a daunting process, as the options are many and the technology is continually changing. Emmanuel Hernandez was fantastic to work with. Guiding us through the technology options, patiently explaining the differences, without being pushy. When I told him we needed a few minutes alone to discuss our options, he gave us plenty of time and space, yet was available when we were ready to continue. Emmanuel has been well trained and is very knowledgeable about the models and choices that are carried in the store. Thank you for a great experience! Neil and Beth Carlberg, Greeley

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