Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grand Junction, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
287 reviews
5 stars
249
4 stars
12
3 stars
6
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jesse, Jerry, and Douglas.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including long wait times and unhelpful staff.
Product Knowledge
Several reviews highlighted the staff's ability to explain products and services clearly, aiding customers in making informed decisions.
Store Management
There were complaints about management and the handling of customer issues, with some customers recommending avoiding certain employees.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their purchases and the service received.
- LFLaura FrankNov 23, 20255.0Aiden was great. Thank you for helping out my mom and I with all our questions!
- BBbirdsnstJul 19, 20255.0Angel was very helpful trying to find the tablet I was looking for. Great customer service!!!
- SLShannon LyonAug 30, 20225.0Mira and jerry were both very helpful and friendly in helping me get a new phone and make changes to my account best experience I’ve ever had in phone service
- MMMike MikeJul 27, 20195.0The store manager Caleb, and the wireless consultant, jack, helped me out with my phone greatly with a new phone! Very professional and kind! 10 out of 10 review!
- CMCharity MeinhartJul 15, 20165.0Joseph and Michael are always amazing. Fast, friendly, and always helpful. I won't go to any other store!
Frequently Asked Questions About Verizon
What is Victra's relationship with Verizon?
Victra is a Verizon Authorized Retailer offering a full range of Verizon wireless products and services.
What types of products can I find at the Victra store in Grand Junction?
You can find wireless devices like smartphones, tablets, wearable technology, accessories, and device protection at Victra.
What brands does Victra carry at their Grand Junction store?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Otterbox and Mophie.
What are the store hours for Victra in Grand Junction?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customer convenience.
What payment options are accepted at Victra's Grand Junction location?
Victra accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and debit cards.
Does Victra's Grand Junction store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available in the store for customers.
Are there other Verizon authorized retailers near Victra in Grand Junction?
Yes, nearby Verizon retailers include Verizon Authorized Retailer – GoWireless and GoWireless Verizon Premium Retailer, which also offer mobile phone services and accessories.
What nearby places can I visit around the Victra store in Grand Junction?
Near Victra, you can visit Fluffy's Shaved Ice for a refreshing treat, or explore local real estate offices like Bray Real Estate for property services.
How can nearby real estate services benefit a customer visiting Victra in Grand Junction?
Customers interested in relocating or buying property in Grand Junction can conveniently visit multiple nearby real estate agents and firms near Victra's store location.