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Brand Certified

Verizon

4.6
(275 reviews)

Business Details

657 North Ave, Grand Junction, CO
81501, United States
(970) 242-5400
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grand Junction, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
657 North Ave, Grand Junction, CO
81501, United States

Hours

Reviews

4.6
275 reviews
5 stars
239
4 stars
11
3 stars
6
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jesse, Jerry, and Douglas.

Order Fulfillment Issues

Several reviews highlighted problems with order fulfillment, including delays and incorrect handling of phone orders.

Store Experience

Customers reported mixed experiences regarding the store environment, with some noting cleanliness and helpfulness, while others mentioned poor service and long wait times.

Technical Support

Some customers expressed dissatisfaction with technical support and account management, indicating issues with service plans and unexpected fees.
  • CW
    Cindy Willms
    4 days ago
    5.0
    Leo and Travis at Verizon on North in Grand Junction are the best with old lady cell phone issues!
  • LF
    Laura Frank
    Nov 23, 2025
    5.0
    Aiden was great. Thank you for helping out my mom and I with all our questions!
  • RK
    Ruth Kinnett
    Oct 5, 2022
    5.0
    I went in to talk about a new phone. Asked about the difference between iPhone and Samsung. The salesperson was well informed. I chose to go with the latest Samsung phone and the rest is history. Good experience.Leo was great.
  • EC
    Erin Cougill
    Feb 11, 2017
    4.0
    Joseph was very knowledgeable and friendly. Verizon should hurry up and have replacement chargers for their newest products, I spent 74.00 on wall and car plug ins without the correct cord because the Moto z doesn't have cords from Verizon yet.
  • MS
    Mary Spendrup
    Apr 7, 2016
    5.0
    I always come to this location because the service is always great. Joe is extremely knowledgeable and friendly. It has been and still is my preferred place for Verizon phones and service. Second time being here and still the best place to go in junction

Frequently Asked Questions About Verizon

What is Victra's relationship with Verizon?

Victra is a Verizon Authorized Retailer offering a full range of Verizon wireless products and services.

What types of products can I find at the Victra store in Grand Junction?

You can find wireless devices like smartphones, tablets, wearable technology, accessories, and device protection at Victra.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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