Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Grand Junction, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
332 reviews
5 stars
286
4 stars
22
3 stars
7
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dylan, Jared, and Rory.
Billing Issues
Several reviews highlighted problems with billing practices, including unexpected fees and incorrect charges.
Store Experience
Customers appreciated the store's cleanliness and the overall pleasant atmosphere, noting that they felt valued and well taken care of.
Staff Efficiency
While many reviews commended the staff for their efficiency, some customers expressed frustration over long wait times and understaffing during busy periods.
- JTJames ThurmanDec 16, 20255.0Great experience! Mandy and Bree are great!
- BABill AlexanderOct 13, 20251.0First visit was 2.5 hours and I was sent out with a non working ESIM . I had to fix it myself at home. Second visit to Cancle all services and paid my final bill in full and it took 2.5 hours to Cancle the ESIM And business internet. Third visit at this tore because Verizon is still billing me and they said they can’t help me only a cooperative store can and just groomed me. LET ME BE VERY CLEAR “ I WILL NEVER DO BUSINESS WITH THIS STORE “”PERIOD”” !! You can trust my reviews. I hate giving bad ones but this store should be shut down for their incompetence!!
- SHshannon hillSep 27, 20255.0Tim was knowledgeable and very friendly he helped me with everything my new phone and my new watch!
- JDJohn DiceAug 20, 20255.0Good customer service
- AMAbigail McClearyAug 13, 20255.0Mandy was very helpful and had great customer service, thank you Mandy!!
Frequently Asked Questions About Verizon
What products does Verizon at 2826 North Ave, Grand Junction offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Grand Junction?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Grand Junction offer in-store pickup?
Yes, they provide in-store pickup services.
What payment options are accepted at Verizon on North Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands can I find at the Verizon Authorized Retailer in Grand Junction?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Does Verizon in Grand Junction offer assistance in Spanish?
Yes, the store staff can assist customers in both English and Spanish.
What services can I get at the Verizon store on North Ave?
You can get new lines, upgrades, new devices, and accessories.
Are there other mobile phone retailers near Verizon on North Ave?
Yes, nearby you can find GoWireless Verizon Premium Retailer and Victra — Verizon Authorized Retailer, which also offer mobile phone products and services.
What amenities are available near Verizon that I can visit before or after shopping?
Nearby places include Serenity Salon and Spa for relaxation, Sonic Drive-In for a quick meal, and Gold Mine Bingo for entertainment.
Where can I find financial services close to the Verizon store on North Ave?
Vectra Bank Colorado and H&R Block are nearby for banking and tax services, respectively.