Verizon

3.8
963 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Grand Junction for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2502 Highway 6 And 50, Grand Junction, CO
81505, United States

Hours

Reviews

3.7
659 reviews
5 stars
329
4 stars
92
3 stars
70
2 stars
36
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.

Employee Knowledge

Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others were perceived as inexperienced or unhelpful.

Wait Times

Customers frequently reported long wait times, often leading to frustration, although some acknowledged that the service was efficient once attended to.

Store Environment

The store environment received mixed reviews; while some appreciated the cleanliness and organization, others mentioned issues with accessibility and comfort during busy times.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others threatened to switch providers due to poor service.
  • JL
    John Lyman
    3 days ago
    1.0
    Inattentive staff. I asked about a screen protector, and was promptly forgotten and ignored.
  • LR
    Leah Rachelle
    Oct 18, 2025
    5.0
    Got a new phone and signed up for internet- Felicia was helpful, friendly, patient AND got me a great deal! Glad to be out from under Spectrum’s thumb.
  • JO
    Johnathan O'Connor
    Sep 22, 2025
    5.0
    Jason was super friendly and fast. He knew exactly what I needed
  • NN
    Ng
    Aug 2, 2025
    1.0
    Went in at 5 on Saturday 08/02/2025 with some buddies. The red head that helped us was short of temper and rude. Said “we should listen better next time” after mumbling under her breath. For SURE great customer service. What a joke, you’re a grown woman- act like it.
  • VA
    Veronica Allbaugh
    Aug 2, 2025
    5.0
    I recently had the pleasure to work with Casey Lamar at the Verizon store I upgraded my phone and plus he showed us on how we can save on Verizon's internet service at home. He gave us excellent service we will be back to work with Casey again

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Grand Junction?

The Verizon store in Grand Junction is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

Can I schedule an in-store appointment at the Verizon Grand Junction store?

Yes, you can schedule an in-store appointment online or via the My Verizon app for convenient service at the Grand Junction store.