Visit our store at Grand Junction for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Employee Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others were perceived as inexperienced or unhelpful.
Wait Times
Customers frequently reported long wait times, often leading to frustration, although some acknowledged that the service was efficient once attended to.
Store Environment
The store environment received mixed reviews; while some appreciated the cleanliness and organization, others mentioned issues with accessibility and comfort during busy times.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others threatened to switch providers due to poor service.
JL
John Lyman
3 days ago
1.0
Inattentive staff. I asked about a screen protector, and was promptly forgotten and ignored.
LR
Leah Rachelle
Oct 18, 2025
5.0
Got a new phone and signed up for internet- Felicia was helpful, friendly, patient AND got me a great deal!
Glad to be out from under Spectrum’s thumb.
JO
Johnathan O'Connor
Sep 22, 2025
5.0
Jason was super friendly and fast. He knew exactly what I needed
NN
Ng
Aug 2, 2025
1.0
Went in at 5 on Saturday 08/02/2025 with some buddies. The red head that helped us was short of temper and rude. Said “we should listen better next time” after mumbling under her breath. For SURE great customer service. What a joke, you’re a grown woman- act like it.
VA
Veronica Allbaugh
Aug 2, 2025
5.0
I recently had the pleasure to work with Casey Lamar at the Verizon store I upgraded my phone and plus he showed us on how we can save on Verizon's internet service at home. He gave us excellent service we will be back to work with Casey again
What are the store hours for Verizon in Grand Junction?
The Verizon store in Grand Junction is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Grand Junction store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenient service at the Grand Junction store.
What delivery and pickup options does Verizon in Grand Junction offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available for online orders.
Which smartphone brands are available at Verizon in Grand Junction?
Verizon in Grand Junction offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Does Verizon Grand Junction sell used mobile devices?
Yes, Verizon Grand Junction sells used goods alongside new products.
What types of business products does Verizon Grand Junction provide?
They offer business cell phones, mobile hotspots, tablets, and laptops to meet business connectivity needs.
Which payment methods are accepted at Verizon Grand Junction?
Verizon accepts checks, debit cards, mobile NFC payments, and cash is not required.
What nearby places can I visit after shopping at Verizon in Grand Junction?
After your visit, you can relax at Signature Reflexology spa, get a snack from Jimmy John’s sandwich shop, or enjoy coffee at Starbucks, all located nearby.
Are there recruiting centers near Verizon Grand Junction for military careers?
Yes, nearby you can find US Air Force Recruiting, US Navy Recruiting, US Marine Corps Recruiting, and Army Recruiting Grand Junction offices.
What options do customers have for eyewear and dental services close to Verizon Grand Junction?
Nearby, customers can visit Eyemart Express for optical needs and Comfort Dental for dental and oral surgery services.