Best Buy

3.9
2417 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
585 24 1/2 Rd, Grand Junction, CO
81505, United States

Hours

Reviews

3.9
2,417 reviews
5 stars
1,193
4 stars
519
3 stars
281
2 stars
123
1 star
301

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported difficulty finding assistance and rude interactions.

Product Availability

Customers frequently noted issues with product availability, including items listed as in stock online but not found in-store.

Store Cleanliness

The store was generally described as clean, but some customers mentioned it felt outdated and poorly maintained.

Geek Squad Experience

Experiences with Geek Squad varied widely, with some customers praising their service while others reported poor assistance and unresolved issues.

Delivery and Installation Issues

Several reviews highlighted problems with delivery and installation services, including cancellations and poor communication.
  • CS
    Christopher Sanna
    2 days ago
    5.0
    Geared up for black friday with boxes everywhere made it difficult to navigate the store with a cart, though staff were always willing to help. Great deals on what we were looking for!
  • JF
    Joe Foster
    5 days ago
    1.0
    Good luck finding someone that assist u, gen z and a walking around in a daydream. They don't want your money here
  • RL
    Russell Ludeke
    Nov 12, 2025
    1.0
    Went into do a little research on some 55 inch televisions and to purchase a computer mouse upon check out the person behind the counter was Road and unhappy, grabbed the product out of my hand when I wasn’t moving fast enough and was very pushy
  • KS
    K Stanford
    Nov 2, 2025
    3.0
    Store plus clean. Lovely woman greeted me as I entered. They did not have the item I was looking for, at some drive, in stock
  • IM
    Iboo Muhammad
    Oct 30, 2025
    1.0
    Customer service is terrible. Went in yesterday looking for something and I couldn’t find an employee I asked 3 people to help me find an adapter and all of them told me to look in the same section and were unwilling to look for me. I gave up on the adapter after 25 minutes and went to purchase the item I initially came for. The item said in stock online but when I went to the front with the card to purchase it and the guy went to look for it he came back shortly and said it was sold out. When I asked if he’s sure because it said it was on the app, he said he could order it online as he was walking away. They rarely have the items I need in store and the employees are very rude. You can find everything online for cheaper with faster shipping then best but on Amazon. Don’t waste your time!

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Grand Junction, CO?

Best Buy in Grand Junction is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Grand Junction offer curbside pickup services?

Yes, Best Buy Grand Junction offers curbside pickup services for your convenience.