Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported difficulty finding assistance and rude interactions.
Product Availability
Customers frequently noted issues with product availability, including items listed as in stock online but not found in-store.
Store Cleanliness
The store was generally described as clean, but some customers mentioned it felt outdated and poorly maintained.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers praising their service while others reported poor assistance and unresolved issues.
Delivery and Installation Issues
Several reviews highlighted problems with delivery and installation services, including cancellations and poor communication.
CS
Christopher Sanna
2 days ago
5.0
Geared up for black friday with boxes everywhere made it difficult to navigate the store with a cart, though staff were always willing to help. Great deals on what we were looking for!
JF
Joe Foster
5 days ago
1.0
Good luck finding someone that assist u, gen z and a walking around in a daydream. They don't want your money here
RL
Russell Ludeke
Nov 12, 2025
1.0
Went into do a little research on some 55 inch televisions and to purchase a computer mouse upon check out the person behind the counter was Road and unhappy, grabbed the product out of my hand when I wasn’t moving fast enough and was very pushy
KS
K Stanford
Nov 2, 2025
3.0
Store plus clean. Lovely woman greeted me as I entered. They did not have the item I was looking for, at some drive, in stock
IM
Iboo Muhammad
Oct 30, 2025
1.0
Customer service is terrible. Went in yesterday looking for something and I couldn’t find an employee I asked 3 people to help me find an adapter and all of them told me to look in the same section and were unwilling to look for me. I gave up on the adapter after 25 minutes and went to purchase the item I initially came for. The item said in stock online but when I went to the front with the card to purchase it and the guy went to look for it he came back shortly and said it was sold out. When I asked if he’s sure because it said it was on the app, he said he could order it online as he was walking away. They rarely have the items I need in store and the employees are very rude. You can find everything online for cheaper with faster shipping then best but on Amazon. Don’t waste your time!
What are the operating hours of Best Buy in Grand Junction, CO?
Best Buy in Grand Junction is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Grand Junction offer curbside pickup services?
Yes, Best Buy Grand Junction offers curbside pickup services for your convenience.
Where is Best Buy located in Grand Junction?
Best Buy is located at 585 24 1/2 Rd, Grand Junction, CO 81505, USA.
What types of products can I find at Best Buy in Grand Junction?
You can shop for TVs, computers, appliances, and more at Best Buy Grand Junction, with expert advice and Geek Squad support available.
Is the Best Buy Grand Junction store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Does Best Buy Grand Junction offer Geek Squad support and repair services?
Yes, Geek Squad support and in-store repair services are available at Best Buy Grand Junction.
Can I shop inside the store at Best Buy Grand Junction or only use pickup services?
Best Buy Grand Junction offers both in-store shopping and curbside pickup services.
Are there popular dining options near Best Buy Grand Junction?
Yes, dining options near Best Buy include Charleys Cheesesteaks, Chili's Grill & Bar, Burger King, Culver's, Famous Dave's Bar-B-Que, Red Lobster, and McDonald's, great for meals before or after your visit.
What stores are located near Best Buy Grand Junction for fashion and accessories?
Nearby stores include Icing for fashion accessories and clothing, Pandora Jewelry for jewelry, and shoe stores such as Shoe Dept. Encore, Foot Locker, and Journeys.
Are there fitness or wellness facilities close to Best Buy Grand Junction?
Yes, nearby you can find Gracie Jiu Jitsu Grand Junction for martial arts, Hands On School of Massage for physical therapy and massage education, and health-focused places like GNC Live Well and Next Level Regen.