Best Buy

3.9
2433 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
585 24 1/2 Rd, Grand Junction, CO
81505, United States

Hours

Reviews

3.9
2,433 reviews
5 stars
1,202
4 stars
521
3 stars
281
2 stars
123
1 star
306

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulty finding help and unresponsive staff.

Product Availability

Customers frequently noted issues with product availability and fulfillment, including incorrect orders and lack of stock.

Employee Knowledge

While some employees were praised for their knowledge and helpfulness, many reviews highlighted a lack of assistance and expertise among staff.

Store Organization

The store was described as unorganized and cluttered, making it difficult for customers to navigate.

Delivery Issues

Numerous complaints were made regarding delivery delays and miscommunication about delivery services.
  • CL
    Chris Lacy
    Jan 5, 2026
    1.0
    How much money does this company loses with lousy AI answering service and then ridiculous hold time after infiltrated. I'll just go online and buy what I need in the future it's ridiculous trying to deal with this company my opinion
  • AH
    Anthony Hammond
    Dec 28, 2025
    1.0
    Website hours clearly show 8pm on Sundays, arrived at 7pm and doors were closed with a metal gate down. Multiple groups of people arrived and left. Attempted to call the phone number since there were employees inside without success. The door even notes 8pm closing.
  • CC
    Christopher
    Dec 23, 2025
    1.0
    The store doesn't care about anything. Waited by a glass case for almost an hour for somebody to unlock something, finally got one employee's attention after 30 minutes he said he would send somebody over 30 minutes later I walked out. Couldn't work harder at not selling things. Probably not the employees fault just bad management and the usual corporate indifference to everything human.
  • MW
    Marco Weber
    Dec 15, 2025
    1.0
    Bought a 55 inch samsung 80 The send text with home delivery time between 9:00 AM - 1PM waiting till 5:00 .I got no phone call nothing wasted a day waiting. Non one cares what everything is outscored you call someone answering from a other country. Shane on Best Buy no customer service only greed. Buyer beware! Last time I shop at Best.
  • KS
    Karen Shroyer
    Dec 13, 2025
    1.0
    The store in grand jct Colorado is a disappointment. When you can find help, they lack drive and/ knowledge to actually help. This review stems from multiple visits and not just a single incident

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Grand Junction, CO?

Best Buy in Grand Junction is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Grand Junction offer curbside pickup services?

Yes, Best Buy Grand Junction offers curbside pickup services for your convenience.