Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 25 B Market Street in Glenwood Springs, CO 81601
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
196 reviews
5 stars
155
4 stars
9
3 stars2
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Carlos, Ashton, and Joan for their exceptional service.
Inconsistent Experiences
While some customers reported outstanding service, others experienced rude or unhelpful staff, leading to a mixed reputation for customer interactions.
Store Hours and Availability
Several reviews mentioned issues with the store's hours, including early closures and inconsistent opening times, causing frustration for customers trying to access services.
Product Knowledge
There were mixed reviews regarding staff knowledge, with some customers noting helpful and knowledgeable employees, while others reported a lack of understanding about products and services.
Management Issues
Multiple reviews indicated problems with management and employee behavior, suggesting a need for better training and oversight to improve overall customer experience.
- MGMonica Gonzalez5 days ago5.0Would recommend going to this store instead of other Glenwood, rifle or basalt store. Angela the manager was so helpful and was able to get my problem resolved when 3 other stores couldn’t. She knows what she’s doing and is so kind and patient. Give her a raise! Will be coming back to her from now on
- MCMaria del Carmen CanoDec 15, 20255.0It took a while, but good attention.
- PTPenny TroutmanOct 28, 20255.0Your young man at the 25 Market Street location was excellent. Your other location there in Glenwood Springs, where we were originally sent, wasn't even open in the middle of the afternoon with a note on the door saying they were out to lunch!
- LMLori McManusSep 25, 20255.0So helpful and such great staff
- NKN KSep 8, 20251.0Got what I needed but everyone was full of attitude or had no communication skills and didn't have any interest in answering the questions I had. All the rest of their reviews seemed great, so maybe I was just there on a bad day..
Frequently Asked Questions About Verizon
Where is the Verizon store located in Glenwood Springs?
The Verizon store is located at 25 Market St, Ste B, Glenwood Springs, CO 81601.
What are the operating hours of the Verizon store at Glenwood Springs?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands of mobile phones and accessories does Russell Cellular carry?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
What payment methods are accepted at the Verizon Glenwood Springs store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store offer in-store or curbside pickup options?
Yes, the store provides both in-store and curbside pickup services.
How can I contact the Verizon Glenwood Springs store for inquiries?
You can reach them by phone at +1 970-384-2255 or email at glenwoodsprings2.co@russellcellular.com.
Are there any nearby coffee shops where I can relax before or after visiting the Verizon store?
Yes, Starbucks is nearby, making it a convenient spot for coffee and relaxation before or after your visit.
What other mobile phone retailers are close to the Verizon store in Glenwood Springs?
Nearby mobile phone stores include Active Communications, T-Mobile Authorized Retailer, AT&T, and Sprint Store.
Are there any nearby shopping centers near the Verizon Glenwood Springs location?
Yes, Market Street Shops and Glenwood Meadows Retail Center are close by for additional shopping options.
What services does Russell Cellular specialize in at the Glenwood Springs location?
They specialize in account analysis and offer wireless service, mobile service, home phone service, and home internet.