Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Collins, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
382 reviews
5 stars
294
4 stars
16
3 stars
8
2 stars
7
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Logan, Justin, and Tara.
Sales Practices
Some reviews highlighted concerns about pushy sales tactics and unauthorized charges, leading to frustration among customers.
Store Experience
While many had positive experiences, some reported issues with long wait times and inadequate staffing during busy periods.
Product Knowledge
Several customers noted the staff's ability to explain products and services clearly, enhancing their overall experience.
Pricing Issues
There were complaints about high prices for accessories and unexpected charges, causing dissatisfaction among some customers.
- NNNDB2Jan 2, 20265.0Professional, knowledgeable, he did his job in a timely manner and solved my problem.
- DWDeb WagnerDec 19, 20255.0Great customer service!
- JPJonathan PfeilDec 17, 20255.0I worked with several very helpful staff, including Logan, who helped me work out multiple line transfer from T-Mobile, as well as an independent line from Mint Mobile.
- JCJoanne CarlsonDec 11, 20255.0I had a perfect experience with the representatives here including Logan and Taera! If you need anything purchased from Verizon, I would recommend this store 100 times!!!!
- GGGaryNov 21, 20255.0The representative at the store off of Harmony Road in Fort Collins was awesome. Saved us some money by recommending changes to plan and helping with the purchase of new phones. Follow up visit to pick up my phone and transfer data was great. Jason also helped setup new watch. We always have great experience at this store.
Frequently Asked Questions About Verizon
What types of wireless devices does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at Victra in Fort Collins?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox, PureGear, and Mophie at Victra.
What are the store hours for Victra at 2720 Council Tree Ave?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for payment.
Is there free Wi-Fi available at Victra?
Yes, Victra provides free Wi-Fi for customers visiting the store.
Which languages are supported by Victra staff?
Victra staff can assist customers in English and Spanish.
Which nearby places can I visit after shopping at Victra?
After shopping at Victra, you can visit nearby places like Front Range Village Shopping Center for more retail options or Spooners Frozen Yogurt for a treat.
How can nearby businesses like Revelation Chiropractic complement my visit to Victra?
If you're visiting Victra and need health services, Revelation Chiropractic is conveniently located nearby for chiropractic and massage therapy needs.
Are there nearby real estate services close to Victra?
Yes, several real estate agents and services like Amilyn Stange Real Estate, Tisha Wernersbach - C3 Real Estate Solutions, and Maree Moran Real Estate are located near Victra, which might be helpful if you're exploring property options in Fort Collins.