Business Details
2720 Council Tree Ave, Fort Collins, CO
80525, United States
Certified by Verizon • Mar 01, 2026
(970) 226-2700
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Collins, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.3
391 reviews
5 stars
301
4 stars
16
3 stars
9
2 stars
7
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Logan, Justin, and Tara.
Sales Practices
Several reviews highlighted concerns about pushy sales tactics and unclear pricing, leading to dissatisfaction with the purchasing experience.
Efficiency
Customers appreciated the quick and efficient service during phone upgrades and data transfers, although some noted issues with the overall process.
Mixed Experiences
While many had positive interactions, there were notable complaints about unhelpful staff and unresolved billing issues, indicating inconsistency in service quality.
- SPSandra PerdueFeb 12, 20261.0Worst experience of my life. I was told lie after lie. Customer service was also terrible.
- DTDenice ThompsonFeb 6, 20265.0Very detailed and patient.
- LKlynne klingelsmithJan 30, 20263.0It was a fast process with good information. I feel that I paid for setups inside not need. It wasn't clear what I was paying for.
- RJRichard JacksonJan 23, 20265.0Tyler was awesome!! He helped me immensely! And he’s very patient and kind! Dude deserves a raise!! Very good customer service!! Some of the best I’ve ever had from ANYONE!!
- ERErin RodriguezJan 13, 20265.0Very efficient visit while getting a phone upgrade. I appreciated the employees’ efforts to provide great service and just make the upgrade and data transition as easy as possible :)
Frequently Asked Questions About Verizon
What types of wireless devices does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at Victra in Fort Collins?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox, PureGear, and Mophie at Victra.
What are the store hours for Victra at 2720 Council Tree Ave?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa for payment.
Is there free Wi-Fi available at Victra?
Yes, Victra provides free Wi-Fi for customers visiting the store.
Which languages are supported by Victra staff?
Victra staff can assist customers in English and Spanish.
Which nearby places can I visit after shopping at Victra?
After shopping at Victra, you can visit nearby places like Front Range Village Shopping Center for more retail options or Spooners Frozen Yogurt for a treat.
How can nearby businesses like Revelation Chiropractic complement my visit to Victra?
If you're visiting Victra and need health services, Revelation Chiropractic is conveniently located nearby for chiropractic and massage therapy needs.
Are there nearby real estate services close to Victra?
Yes, several real estate agents and services like Amilyn Stange Real Estate, Tisha Wernersbach - C3 Real Estate Solutions, and Maree Moran Real Estate are located near Victra, which might be helpful if you're exploring property options in Fort Collins.
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Certified March 01, 2026Yext Knowledge Graph
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