Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.3
59 reviews
5 stars
31
4 stars
1
3 stars
3
2 stars
4
1 star
20
- JCJ. C.Sep 6, 20255.0My wife had a filter for her DSLR lense that had slipped its tread. We tried all kinds of tricks to get it off with no luck. These folks got it off in 2 minutes, and they didn't even charge us! Great work with great service.
- BCBrian CSep 4, 20251.0Bought a TV and paid for professional installation. Spent $5K. Installation was scheduled for 2 weeks later. Three days before the installation, I received over 20 emails, saying I needed to schedule the installation that I had already scheduled. I tried calling Best Buy, but they had all phones forwarded to India. The call center had no clue what to do. I spoke with numerous people and waited on hold an average of 20 minutes. Got nowhere. They said they’d escalate to a manager. Nobody ever called. The next day, the day before the scheduled installation, I called numerous times. Zero help. Nobody had any answers. They said they’d escalate to a manager. Nobody ever called. The day of scheduled installation, the app said they’ll deliver from 7am to 7pm, so I took off work. I started calling Best Buy at 10am to confirm. Again, nobody had any clue what to do. They said they had a computer glitch, but it might be delivered. Nobody showed up. I called again, they said they’d escalate it to a manager. Nobody called. As I write this review, I still have no TV. I called again, waited on hold for over twenty minutes and they said they’d have to call me back. I have better odds of winning the Powerball than getting a call back from Best Buy. Avoid them at all costs. Their prices aren’t worth their lack of professionalism or lack of service. They take zero responsibility and play the game of pass the buck. Edit: I did what Best Buy requested below. I messaged them on Facebook and Instagram. I was in chat for one hour and six minutes. (That was a total of 6 messages from them). After 66 minutes they said “We escalated this. Someone will call you.” That’s now 6 escalations and 6 people that have not called me, a total of six times. Best Buy couldn’t provide worse service if they had a three day offsite, with the sharpest minds in business, with one agenda…”How can we disappoint more people?”.
- JLJenessa LunderAug 17, 20255.0John with Geek Squad was so incredibly helpful during our appointment with my grandmothers phone! He was kind and knowledgeable! Give John a raise! Definitely will be using geek squad again for any tech problems I run into (:
- SRSharmila RajopadhyeAug 12, 20255.0Very knowledgeable technicians
- LLLee LaFolletteJul 11, 20251.0there phone system is one of the worst I have ever used. You can not get a live person if your life depended on it and there A.I. sucks Fedex delivered to Best Buy at 10:05 a.m. July 10th still waiting to here when I can pick it up on July 11th at 6:35 p.m.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 4040 S College Ave offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, data recovery, appliance, and television repairs.
How can I schedule a service appointment with Geek Squad in Fort Collins?
You can schedule service either in store at 4040 S College Ave or online via their Best Buy Geek Squad webpage.
What are the store hours for Geek Squad at 4040 S College Ave, Fort Collins?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in Fort Collins?
You can reach Geek Squad by phone at +1 970-225-6003.
Where is Geek Squad located in Fort Collins?
Geek Squad is located at 4040 S College Ave, Fort Collins, CO 80525, USA.
Are there any notable nearby places to Geek Squad where I can shop or eat?
Nearby you will find Best Buy, several restaurants like Mt. Fuji (Japanese cuisine) and Taco Bell (fast food), as well as the Blue Moose Art Gallery and Northern Lights Crystals, Books & Gifts.
Can customers easily combine errands at Geek Squad and Best Buy?
Yes, Geek Squad is situated near Best Buy, making it convenient for customers to shop electronics and get tech support or repairs in one trip.
What options are there for dining near Geek Squad in Fort Collins?
Customers can enjoy dining options near Geek Squad including Mt. Fuji for sushi and Japanese cuisine, Taco Bell for quick fast food, and Suh Sushi Korean BBQ.
Are there other tech support or repair shops near Geek Squad?
Yes, NerdsToGo Computer Service is a nearby option providing mobile phone repair and IT services, complementing Geek Squad's offerings.
Is there parking or transit access near Geek Squad at 4040 S College Ave?
While specific parking or transit details aren't provided, Geek Squad is located on a major avenue with nearby stores like Best Buy, suggesting good accessibility by car or local transit routes.