Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Firestone’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
264 reviews
5 stars
218
4 stars
4
3 stars1
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise while others were criticized for rudeness and lack of professionalism.
Employee Performance
Several employees, particularly Paul, Trey, and Jacob, were highlighted for their exceptional service and knowledge, while others were noted for poor attitudes and lack of assistance.
Store Management
Customers expressed frustration with management's inability to resolve issues and the overall disorganization of the store.
Promotions and Billing
Numerous complaints about unfulfilled promotions and billing discrepancies, leading to dissatisfaction among customers.
- WSWalter Santos2 days ago1.0Time wasted, kept getting run around, left disappointed, waited for my phone to arrive just to get told I can’t get it, asked to come back another time, the gentleman was kind, but not helpful, don’t think it should take 3 visits to receive a phone
- KPKelsey ParadisDec 29, 20255.0My Dad and I went in for some clarification on services and D was an amazing help. He checked out the account and got everything straightened out for us, and explained everything clearly. He was nice, funny, and knowledgeable. Best experience at a Verizon store, hands down (and you know that's saying something)! We were laughing all the way out the door. Go see D if you need help!
- SAStuart AronoffDec 23, 20251.0Turned in a phone with Caleb back in April. In June found out $1000 Verizon promotion we received was not applied. Spoke to Josh, max and Trae Von in the weeks and months following with no resolution. They had dozens of phones in a box and forgot or just didn't care enough to send them back to Verizon for their customers to receive the offered promotion. 9 months later and going to have to go fight them in court. Stay FAR away from this company. They do not care about their clients at all.
- BHBeverly HisgenDec 19, 20251.0Came in for a quote a couple days ago to see what it would look like if my daughter and I upgrade and I believe some employees in the back were not very happy with each other over a male employee using the woman’s restroom. I overheard the male co worker threaten to hit the female worker. I left immediately after that and will not be taking my business back to this location.
- RMRevanth MDec 18, 20251.0Got a quote from person A and person B was also there towards the end of the deal and saw everything, then we went back after confirming the deal is still available for the next day and then went the next day to buy and then A was absent and B guy was like, I don't know about the deal. It was not me who gave the deal and didn't honor the deal was rude. Pathetic store, poor attitude
Frequently Asked Questions About Verizon
What brands of smartphones does Verizon at 4275 City Centre Dr, Firestone carry?
Verizon offers Apple, Samsung, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless smartphones at the Firestone location.
What are the operating hours for the Verizon store in Firestone?
The Verizon store is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Can I pick up my online order at the Firestone Verizon store?
Yes, in-store pickup is available at this Verizon location.
Do I need to make an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon Firestone store, but you can call ahead if you wish to schedule one.
What payment options are accepted at the Verizon store in Firestone?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What services does the Verizon store provide in Firestone?
They offer Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What is the contact phone number for Verizon in Firestone?
You can reach the store by calling +1 720-697-2232.
What nearby dining options are available near the Verizon Firestone store?
Nearby dining options include Good Times Burgers and Frozen Custard, KFC, Teriyaki Madness, Pizza Hut, Jersey Mike's Subs, Burger King, Wendy's, Del Taco, Popeyes Louisiana Kitchen, and 7-Eleven convenience store with food.
Are there fitness centers close to the Verizon store in Firestone?
Yes, Anytime Fitness Firestone is nearby for fitness and sports training needs.
Where can I find automotive services near the Verizon store in Firestone?
You can find Firestone Complete Auto Care, Shell gas station, and Conoco gas station near the Verizon store for automotive services.