Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Evergreen, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
248 reviews
5 stars
196
4 stars
17
3 stars3
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Tae, Will, and Andrew.
Staff Attitude
While some staff members received high praise, there were multiple reports of rudeness and unprofessional behavior from other employees.
Long Wait Times
Several reviews noted long wait times, with some customers leaving due to the delays and lack of service.
Sales Experience
Customers appreciated the assistance in purchasing new phones and plans, but some reported issues with misleading promotions and unexpected charges.
Management Issues
There were complaints about poor management and frequent changes in staff, leading to inconsistent service quality.
- IHIan HineOct 26, 20255.0Tae was very helpful upgrading to my new iPhone! He has a strong understand of both Verizon and Apple systems and even stayed after hours to finish my data transfer. Seems like he’s the one putting out fires at this location.
- CMCarolyn MoseleyOct 21, 20255.0Tay is the man very knowledgeable about every product
- RRRicOct 17, 20254.0Wes was very helpful and patient
- DDDon DanielsOct 7, 20254.0Mostly sales, could not repair cracked phone camera lens.
- BWBrooke WyattSep 22, 20255.0Wesley, an exceptional customer service representative, provided an incredible experience during my phone purchase. His patience, knowledge, and willingness to go above and beyond were truly remarkable. He not only assisted me with the phone but also resolved numerous other issues. Wesley’s exceptional service made the entire process smooth and stress-free. I genuinely appreciate his dedication and helpfulness.
Frequently Asked Questions About Verizon
What types of products are available at the Verizon Authorized Retailer in Evergreen, CO?
The store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.
What services does the Verizon Authorized Retailer in Evergreen provide?
They offer new lines, device upgrades, new device sales, and accessories for all your wireless technology needs.
What are the store hours for the Verizon Authorized Retailer in Evergreen?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.
Can I pick up my online order in-store at this Verizon Retailer?
Yes, in-store pickup is available for your convenience.
What payment options are accepted at the Verizon Authorized Retailer in Evergreen?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in Evergreen accept credit cards and mobile NFC payments?
Yes, the store accepts credit cards and mobile NFC payments for added convenience.
Are there any nearby fitness centers where I can work out before or after visiting the Verizon store?
Yes, AT Fitness Gym and Anytime Fitness are nearby gyms where you can get a workout in either before or after shopping at the Verizon retailer.
What dining options are close to the Verizon Authorized Retailer in Evergreen?
Nearby restaurants include YAMA Sushi Poke Ramen Evergreen offering Japanese cuisine, Anthony's Pizza & Pasta Evergreen for Italian dishes, and Evergreen Deli for quick meals.
Is there any coffee shop close to the Verizon retailer where I could relax?
Yes, Starbucks is nearby where you can enjoy coffee or snacks before or after your visit to the Verizon store.
Can I recycle old electronics at the Verizon Authorized Retailer in Evergreen?
Yes, the store offers electronics recycling services to help you responsibly dispose of your old devices.