Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Evergreen, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
252 reviews
5 stars
200
4 stars
17
3 stars3
2 stars2
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Tae, Will, and Andrew.
Long Wait Times
Several reviews mentioned long wait times and inefficient service, with some customers expressing frustration over the time spent in the store.
Management Issues
There were complaints about poor management and inconsistent service, with some customers feeling that management was unresponsive to their issues.
Sales Practices
Some customers reported feeling misled by sales tactics, particularly regarding promotions and pricing, leading to dissatisfaction with their bills.
- RHRebecca HilsenrathJan 3, 20265.0Representative Tae was very knowledgeable, kind and courteous. He seems to have a good handle on things and has answers on the tip of his fingers. Great experience having him as a rep helping us customers.
- BCbrynne chisholmDec 24, 20255.0Very good service on getting a phone and plan that works for me
- EBEva BirnbaumDec 19, 20255.0Tae was fantastic in getting us set up with a new phone, and we ended up moving our internet too.
- SSSamantha StewartDec 10, 20255.0Kordai and Cameron were a great help to me and my family in switching our phones. With experienced employees, the transition was quick and smooth. They kept our best interests in mind and assisted us with professionalism. Highly recommend this location for anyone looking for an smooth, easy fix and great help!
- IHIan HineOct 26, 20255.0Tae was very helpful upgrading to my new iPhone! He has a strong understand of both Verizon and Apple systems and even stayed after hours to finish my data transfer. Seems like he’s the one putting out fires at this location.
Frequently Asked Questions About Verizon
What types of products are available at the Verizon Authorized Retailer in Evergreen, CO?
The store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.
What services does the Verizon Authorized Retailer in Evergreen provide?
They offer new lines, device upgrades, new device sales, and accessories for all your wireless technology needs.
What are the store hours for the Verizon Authorized Retailer in Evergreen?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.
Can I pick up my online order in-store at this Verizon Retailer?
Yes, in-store pickup is available for your convenience.
What payment options are accepted at the Verizon Authorized Retailer in Evergreen?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in Evergreen accept credit cards and mobile NFC payments?
Yes, the store accepts credit cards and mobile NFC payments for added convenience.
Are there any nearby fitness centers where I can work out before or after visiting the Verizon store?
Yes, AT Fitness Gym and Anytime Fitness are nearby gyms where you can get a workout in either before or after shopping at the Verizon retailer.
What dining options are close to the Verizon Authorized Retailer in Evergreen?
Nearby restaurants include YAMA Sushi Poke Ramen Evergreen offering Japanese cuisine, Anthony's Pizza & Pasta Evergreen for Italian dishes, and Evergreen Deli for quick meals.
Is there any coffee shop close to the Verizon retailer where I could relax?
Yes, Starbucks is nearby where you can enjoy coffee or snacks before or after your visit to the Verizon store.
Can I recycle old electronics at the Verizon Authorized Retailer in Evergreen?
Yes, the store offers electronics recycling services to help you responsibly dispose of your old devices.