Verizon

4.4
250 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Evergreen, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3895 Evergreen Pkwy, Evergreen, CO
80439, United States

Hours

Reviews

4.4
248 reviews
5 stars
196
4 stars
17
3 stars
3
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Tae, Will, and Andrew.

Staff Attitude

While some staff members received high praise, there were multiple reports of rudeness and unprofessional behavior from other employees.

Long Wait Times

Several reviews noted long wait times, with some customers leaving due to the delays and lack of service.

Sales Experience

Customers appreciated the assistance in purchasing new phones and plans, but some reported issues with misleading promotions and unexpected charges.

Management Issues

There were complaints about poor management and frequent changes in staff, leading to inconsistent service quality.
  • IH
    Ian Hine
    Oct 26, 2025
    5.0
    Tae was very helpful upgrading to my new iPhone! He has a strong understand of both Verizon and Apple systems and even stayed after hours to finish my data transfer. Seems like he’s the one putting out fires at this location.
  • CM
    Carolyn Moseley
    Oct 21, 2025
    5.0
    Tay is the man very knowledgeable about every product
  • RR
    Ric
    Oct 17, 2025
    4.0
    Wes was very helpful and patient
  • DD
    Don Daniels
    Oct 7, 2025
    4.0
    Mostly sales, could not repair cracked phone camera lens.
  • BW
    Brooke Wyatt
    Sep 22, 2025
    5.0
    Wesley, an exceptional customer service representative, provided an incredible experience during my phone purchase. His patience, knowledge, and willingness to go above and beyond were truly remarkable. He not only assisted me with the phone but also resolved numerous other issues. Wesley’s exceptional service made the entire process smooth and stress-free. I genuinely appreciate his dedication and helpfulness.

Frequently Asked Questions About Verizon

What types of products are available at the Verizon Authorized Retailer in Evergreen, CO?

The store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.

What services does the Verizon Authorized Retailer in Evergreen provide?

They offer new lines, device upgrades, new device sales, and accessories for all your wireless technology needs.