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Brand Certified

Verizon

4.4
(256 reviews)

Business Details

(303) 679-2603
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Evergreen, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3895 Evergreen Pkwy, Evergreen, CO
80439, United States

Hours

Reviews

4.4
256 reviews
5 stars
203
4 stars
17
3 stars
3
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and patient, particularly highlighting individuals like Tae, Will, and Andrew for their exceptional service.

Long Wait Times

Several reviews mentioned long wait times and inefficient service, with some customers expressing frustration over spending hours in the store without resolution.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and unresolved issues, indicating inconsistency in service quality.

Sales Practices

Some customers reported dissatisfaction with sales tactics, feeling misled about promotions and pricing, leading to unexpected charges.
  • VH
    Valerie Hartford
    Jan 25, 2026
    5.0
    Tae, the gentleman who helped me was so kind and patient. I walked in about 1/2hr prior to closing (1/25 Sunday) and he took the best care of me! He helped me get my Nursing discount put back on my account, helped set-up both mine and my daughters phone, got the protective screens on. He was top-notch! He could’ve rushed me being that it was near closing, and he didn’t. Thanks to Tae for showing compassionate, respectful service towards me!
  • RR
    Rick
    Jan 24, 2026
    5.0
    Zach was great
  • RH
    Rebecca Hilsenrath
    Jan 3, 2026
    5.0
    Representative Tae was very knowledgeable, kind and courteous. He seems to have a good handle on things and has answers on the tip of his fingers. Great experience having him as a rep helping us customers.
  • BC
    brynne chisholm
    Dec 24, 2025
    5.0
    Very good service on getting a phone and plan that works for me
  • EB
    Eva Birnbaum
    Dec 19, 2025
    5.0
    Tae was fantastic in getting us set up with a new phone, and we ended up moving our internet too.

Frequently Asked Questions About Verizon

What types of products are available at the Verizon Authorized Retailer in Evergreen, CO?

The store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.

What services does the Verizon Authorized Retailer in Evergreen provide?

They offer new lines, device upgrades, new device sales, and accessories for all your wireless technology needs.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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