Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1125 S Camino Del Rio in Durango, CO 81303
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
183 reviews
5 stars
143
4 stars
9
3 stars1
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Devon, Jordan, and Amanda.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, although there were also complaints about long wait times during busy periods.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including poor service and unresolved issues, indicating inconsistency in customer satisfaction.
Store Environment
The store was noted for being clean and well-managed, with improvements in service quality compared to past experiences.
- CGChristopher George4 days ago5.0Super helpful staff, in and out very quickly!
- JGJeremy G4 days ago2.0Not actually a Verizon store (it's run by a 3rd party franchise), and not actually inside Walmart as the place listing describes (it's nearby). This was my second attempt to procure a simple case for my new Pixel phone. They had a few options to choose from, with no prices listed, only available upon request. But to learn the price, the salesperson informed me they needed to add me as a customer in the system, and add my full contact info, phone, email address, etc. Just to learn the price? Can't you just look it up? Felt like I was purchasing some secret illicit good, like buying an endangered species from a smuggler. Fortunately the price worked for me (I'm sworn to secrecy on the exact figure) so we had a deal in the end. This is why online e-commerce is crushing bricks and mortar retail, alas.
- DSDon StrodeJan 1, 20264.0The manager was a problem, solver very easy to talk to and got me in and out of the store and record time. It’s nice to run into people that are good at their job.
- ABAdam BarnardDec 8, 20255.0Great service! Answered all my questions and provided a cost saving plan for my family.
- JRJay RomeroDec 3, 20255.0Emily was great! She explained all charges. Was very up front. Made me feel comfortable. Would highly recommend doing business with her.
Frequently Asked Questions About Verizon
What are the operating hours of Russell Cellular in Durango, CO?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Durango?
Russell Cellular is located at 1125 S Camino Del Rio, Ste 310, Durango, CO 81303.
Which mobile phone brands does Russell Cellular carry?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store pickup for orders?
Yes, in-store pickup is available at Russell Cellular.
What are the accepted payment methods at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I contact Russell Cellular by email?
Yes, you can email Russell Cellular at durango.co@russellcellular.com.
Is Russell Cellular wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance.
What nearby mobile phone stores are close to Russell Cellular?
Nearby mobile phone stores include Verizon, T-Mobile, Metro by T-Mobile, Cricket Wireless Authorized Retailer, and Phone Medic Durango, providing alternative options for Verizon products and services.
Are there dining options near Russell Cellular in Durango?
Yes, nearby restaurants include Nayarit Restaurant, Mongolian Grill, and Subway, ideal spots to grab a meal before or after your visit to Russell Cellular.
What entertainment or shopping options are nearby Russell Cellular?
Nearby places include Durango Town Center with a cinema, GameStop for video games and hobbies, and Durango Liquor & Wine Company for drinks, offering various activities around your visit.