Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
366 reviews
5 stars
154
4 stars
34
3 stars
26
2 stars
17
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like CJ and Tyler for their helpfulness and knowledge, while others reported rude and dismissive behavior from staff.
Service Quality
There were numerous complaints about long wait times and ineffective service, with some customers feeling their issues were not adequately addressed.
Discrimination Concerns
Several reviews mentioned feelings of discrimination based on race, particularly in how service was provided to different customers.
Management Issues
Customers expressed dissatisfaction with management's handling of situations, describing them as unhelpful or rude.
Positive Experiences
Despite the negative feedback, some customers reported excellent service and support from specific employees, highlighting a mix of experiences.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- AKA KJan 3, 20265.0CJ helped me today and was very patient and knowledgeable explaining options to me about products and money saving plans. Very kind and professional.
- JHJake HigdonJan 2, 20265.0CJ was awesome and provided excellent customer service! He quickly resolved an issue with my phone that I have had for more than a year. He was super friendly, energetic, and knowledgeable. I highly recommend this location and CJ as a terrific associate!
- CNChasae NealDec 11, 20251.0If i could Give this place no stars i would ! This has to me the worst place to get a phone from.. My Boyfriend and i were looking for phones and because i didnt have a phyiscal ID (at the Time) They couldnt help me even tho i had my digital ID and this was TWO weeks ago . So Yesterday when i got my ID because i had no other choice if i wanted a phone So I decided to go back Something else became a problem They couldnt take my paper ID with my Digital ID.(AT THIS TIME WE WAITED AT LEAST A HOUR ON HOLD WITH CUSTOMER SERVICE BECAUSE THE REP COULDN'T PERFORM HIS JOB CORRECTLY & I STILL WASN'T HELPED) But while i was sitting there A Man next to me was able to walk out of there with a Ipad and a new Phone BY ONLY USING HIS DIGITAL ID. (Mind You Hes A Latino Guy Helping another Latino) I Feel Discriminated against because we are African American. The same day we went to another store and were able to get TWO Phones and TWO watches WITHOUT ANY PROBLEMS NOTE I WENT THERE AND USED MY OLD TORE UP ID WITH MY COLORADO DIGITAL ID AND HAD NO PROBLEMS ! Terrible management and customer service. I would not recommend this store to anybody.
- TGTyrone GrantDec 10, 20251.0So we went to get new phones but were turned around because the ID wasn't available to scan and they weren't able to take the Colorado app. Now I just witnessed a latino man do the exact same thing but not only that I overheard their conversation and he was also a new customer that had ID problems, but instead of being turned around he was approved and got his phone while we had to go to the DMV wait for the appointments and come back just to witness this. I feel it's discrimination because we are black and the man was Latino being helped by a latino. When I went to speak to the manager he explained its on a case by case. And he tried to tell me that rep helped this man before and that's why he was able to use the Colorado ID app. So I don't know if it was because we're black or what but I don't appreciate the business the sale rep gave to us that day
Frequently Asked Questions About Verizon
What products does the Verizon store in Denver offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours of the Verizon store in Denver?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment at the Verizon Denver store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
Does Verizon Denver offer options for order pickup and delivery?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What wireless services are available at Verizon Denver?
The store provides mobile plans, wireless Internet plans, and voice plans suitable for personal and business use.
Which payment methods are accepted at Verizon Denver?
Verizon Denver accepts checks, debit cards, and mobile NFC payments. Cash-only payments are not required.
Where is Verizon Denver located?
Verizon Denver is located at 8384 E Northfield Blvd, Ste 1220, Denver, CO 80238, USA.
Are there beauty and spa services near Verizon Denver?
Yes, nearby beauty and spa options include Lash Room 5280, The Brow Conspiracy, Peony Nail And Spa, and Premium Body Sculpting - Denver, perfect for relaxing after your shopping trip.
What dining options are close to the Verizon store in Denver?
Customers can enjoy dining at nearby restaurants like Texas de Brazil, known for its Brazilian steakhouse cuisine.
How can public transport or nearby stores help me when visiting Verizon Denver?
While there are no specific transit stations listed nearby, the Verizon store is situated in a shopping area near Macy's and Victoria's Secret, which can help you navigate and plan your visit conveniently.