Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Sales Experience
Several reviews highlight issues with misleading sales practices and a lack of transparency regarding pricing and promotions, leading to customer dissatisfaction.
Staff Knowledge
Customers expressed frustration over staff's lack of knowledge about products and services, resulting in unresolved issues and poor assistance.
Wait Times
Many customers reported long wait times and inadequate staffing, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific employees who provided helpful and friendly service.
ML
mary ladd
6 days ago
5.0
CJ is the absolute best! Addressed my concerns and returned my faith in Verizon!
CC
Carito
Feb 2, 2026
5.0
CJ was great when I went into the store. He was courteous and honest about the products I was looking at. Very friendly and helpful!!
KG
Kayla Goldstein
Jan 25, 2026
3.0
The staff was nice but pushed for me to do the phone upgrade at home which just didn’t work so I had to go back. At least they helped me fix it but seemed like they wanted me gone as soon as possible.
PB
Peter Baron
Jan 16, 2026
1.0
I went in for your promotion of “bring your billing and we will match it.”
I was a T-Mobile customer on their military magenta pro plan so all in including tax and my three iPhones and four lines came to $105 every single month.
I brought my bill in I converted to Verizon because you promised me that you would price match my bill. You didn’t even take in my my brand new condition phones for a trade-in because it wasn’t needed as part of the switch.
Your associate looked me in the eyes and lied to me, looked me in the eyes and said my bill would be the same and my bill is 3x as much. Nobody is willing to help me fix this. Just excuses and zero attempts to make it right.
I want whatever regional manager I need to speak to to get a refund to get compensated and have my bill corrected.
That or I will bring my devices into your store you can take them, fully refund me, and I will go back to T-Mobile because I still have my brand new condition two year old iPhones and iPads.
I don’t want fluff. I don’t want anything but you to admit that your store and associates looked me in the eyes and lied straight to my face and that you guys are ripping me off by charging me $300 a month when my bill used to be $105 a month.
This is unethical and disgusting behavior by your company, your store, and your associates.
JH
Jake Higdon
Jan 2, 2026
5.0
CJ was awesome and provided excellent customer service! He quickly resolved an issue with my phone that I have had for more than a year. He was super friendly, energetic, and knowledgeable. I highly recommend this location and CJ as a terrific associate!
What products does the Verizon store in Denver offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours of the Verizon store in Denver?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment at the Verizon Denver store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
Does Verizon Denver offer options for order pickup and delivery?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What wireless services are available at Verizon Denver?
The store provides mobile plans, wireless Internet plans, and voice plans suitable for personal and business use.
Which payment methods are accepted at Verizon Denver?
Verizon Denver accepts checks, debit cards, and mobile NFC payments. Cash-only payments are not required.
Where is Verizon Denver located?
Verizon Denver is located at 8384 E Northfield Blvd, Ste 1220, Denver, CO 80238, USA.
Are there beauty and spa services near Verizon Denver?
Yes, nearby beauty and spa options include Lash Room 5280, The Brow Conspiracy, Peony Nail And Spa, and Premium Body Sculpting - Denver, perfect for relaxing after your shopping trip.
What dining options are close to the Verizon store in Denver?
Customers can enjoy dining at nearby restaurants like Texas de Brazil, known for its Brazilian steakhouse cuisine.
How can public transport or nearby stores help me when visiting Verizon Denver?
While there are no specific transit stations listed nearby, the Verizon store is situated in a shopping area near Macy's and Victoria's Secret, which can help you navigate and plan your visit conveniently.
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