Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
353 reviews
5 stars
145
4 stars
34
3 stars
26
2 stars
17
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly polarized, with many praising individual employees for their helpfulness, while others report rude and dismissive behavior from staff.
Employee Knowledge
Several reviews indicate a lack of knowledge among employees regarding plans and technical issues, leading to customer frustration.
Wait Times
Customers frequently mention long wait times and inefficient service, often feeling neglected or rushed during their visits.
Store Environment
The store atmosphere is described as unwelcoming by some, with reports of employees being more focused on socializing than assisting customers.
Overall Experience
Many customers express dissatisfaction with their experiences, suggesting a need for better training and management to improve service quality.
- CRCassandra Rios3 days ago5.0Angel helped me yesterday and was the most helpful! He helped me fix an issue after we left the store via text and made sure we got everything we needed. Thank you!
- CMColin Mccrary6 days ago1.0Not to keen on sending a message to anyone in paticular, The biggest Bait and switch company in existance. If you look at anyone with hidden fees you've found it. I can say with out a doubt I can afford what was listed at the sit down. and recieved a bill of $600 for my first one for 1 line. Traded in my Iphone 14 at the time and it was still super high. Turned around and went back returned the phone and went else where because they are over priced, Switch to one of the internet provider ones or prepaid becaue phones are a scam.
- TMTheresa MataNov 14, 20252.0I am a 26 year customer of Verizon and I am truly considering a new provider due to the lack of customer service at this store and most likely any of their stores. The only help you receive costs $$. I purchased a new iPhone this morning and was informed to help me set it up would cost an additional $30.00. I did not have an additional 30 and said I would attempt it myself there at the store. My very gracious salesman answered a few questions for me and was reprimanded by the manager. This store would prefer you to struggle setting up your phone as the staff sits and plays on their own phones or chit chats with one another. All over and extra $30.00 fee. This is absolutely NOT customer service and leaves me wanting a new store and certainly one run by a Customer Service oriented manager!
- LLLCRNov 12, 20255.0CJ @ the Northfield location was on top of things. We were having a technical issue and didn't get very far with customer service after calling 4x's. He listened, offered solutions, and stayed on the line with corporate support. Unfortunately, we had to leave for another appointment but he did call to give us an update. It's not completely fixed yet but we will get there. ~ Thanks CJ!
- KGKyle GreavesNov 8, 20255.0Don't remember his name, bnt the associate with the short dreads was very helpful, knowledgable and kind without being pushy, He did his job perfectly. He knew exactly what to offer me and gave me exactly what I needed. He was a true guide, not just a salesman. I was there for less time than expected and truly felt valued. Great location.
Frequently Asked Questions About Verizon
What products does the Verizon store in Denver offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours of the Verizon store in Denver?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment at the Verizon Denver store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
Does Verizon Denver offer options for order pickup and delivery?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What wireless services are available at Verizon Denver?
The store provides mobile plans, wireless Internet plans, and voice plans suitable for personal and business use.
Which payment methods are accepted at Verizon Denver?
Verizon Denver accepts checks, debit cards, and mobile NFC payments. Cash-only payments are not required.
Where is Verizon Denver located?
Verizon Denver is located at 8384 E Northfield Blvd, Ste 1220, Denver, CO 80238, USA.
Are there beauty and spa services near Verizon Denver?
Yes, nearby beauty and spa options include Lash Room 5280, The Brow Conspiracy, Peony Nail And Spa, and Premium Body Sculpting - Denver, perfect for relaxing after your shopping trip.
What dining options are close to the Verizon store in Denver?
Customers can enjoy dining at nearby restaurants like Texas de Brazil, known for its Brazilian steakhouse cuisine.
How can public transport or nearby stores help me when visiting Verizon Denver?
While there are no specific transit stations listed nearby, the Verizon store is situated in a shopping area near Macy's and Victoria's Secret, which can help you navigate and plan your visit conveniently.