Business Details
3000 E 1st Ave, Denver, CO
80206, United States
Certified by Verizon • Feb 22, 2026
(303) 321-7138
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/colorado/denver/cherry-creek-mall-201602
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.2
422 reviews
5 stars
188
4 stars
34
3 stars
18
2 stars
26
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised individual employees like Tyler, Stefan, and Krystal for their exceptional service, while others reported rude and dismissive behavior from staff.
Inconsistency
Experiences varied widely among customers, with some receiving excellent assistance and others facing significant issues with service and product availability.
Sales Practices
Multiple reviews highlighted concerns about misleading sales tactics and unfulfilled promises regarding promotions and credits.
Store Management
There were complaints about poor management and lack of accountability, with some customers feeling that staff were untrained or uninterested in helping.
- SSShelley SmithFeb 18, 20265.0Jacob is excellent at customer service: very helpful and friendly, as he helped me set up my new phone. Ask for Jacob!
- AOAndy OttermanFeb 14, 20261.0***DO NOT VISIT THIS LOCATION*** On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn’t help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn’t his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn’t setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.
- EBEllissa BlackFeb 12, 20265.0Contemplated making the switch from AT&T to Verizon way too late in life. Verizon is proving robbed better in every category. This is a corporate store, they were quick, attentive and solutions oriented in all the best ways. Grateful for such a wonderful experience!
- DSDEBBIE SMITHFeb 9, 20265.0Travis Yates in the Cherry Creek store went above and beyond the call of duty to help us. His patience and knowledge after 11 years of experience were remarkable as we tried to solve a complicated problem
- JAJessie AlleyJan 5, 20265.0Give Stefan a raise and a promotion! During a tough and lengthy phone call with customer service, Stefan noticed that my husband and I weren't getting anywhere and offered to jump in. It took him 5 minutes to accomplish what we needed... he had us smiling and out of the store in no time! We were dreading the visit due to past frustrating experiences, but this one was easy. Thank you Stefan!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Denver?
The Verizon store in Denver is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Where is the Verizon store located in Denver?
The Verizon store is located at 3000 E 1st Ave, Ste 199, Denver, CO 80206, USA.
What brands of smartphones does the Verizon store offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I shop online and pick up my order at the Verizon Denver store?
Yes, you can place an online order and choose in-store pickup at the Verizon store in Denver.
What payment methods are accepted at Verizon in Denver?
Verizon accepts checks, debit cards, and mobile NFC payments and does not require cash-only transactions.
Does the Verizon Denver store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store in Denver.
How can I schedule an in-store appointment at Verizon Denver?
You can schedule an in-store appointment via the My Verizon app or through the Verizon website specific to the Denver location.
What services does Verizon Denver provide for businesses?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet, and voice plans tailored for business needs.
What dining options are near the Verizon store in Denver?
Nearby dining options include Johnny Rockets for burgers, The Biscuit Wagon for breakfast and brunch, Kona Grill for American and sushi cuisine, California Pizza Kitchen for pizza, and 801 Chophouse for steak and bar.
Which shopping destinations are close to Verizon in Denver?
Verizon is near shopping centers like Den-cherry creek mall and retail stores such as Brooks Brothers, Kate Spade, Neiman Marcus, and Coach, making it convenient to shop for fashion and electronics in one trip.
Are there any nearby stores for sportswear and footwear near Verizon Denver?
Yes, nearby sportswear and footwear stores include Alo for sportswear, Foot Locker and Kids Foot Locker for shoes, as well as The North Face Outlet for sporting goods.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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