Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
308 reviews
5 stars
130
4 stars
27
3 stars
17
2 stars
17
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and dismissive.
Sales Practices
Several reviews mention misleading sales tactics and unfulfilled promises regarding promotions, leading to customer frustration and distrust.
Staff Knowledge
Customers reported varying levels of product knowledge among staff, with some employees demonstrating expertise while others were unable to assist with basic inquiries.
Store Environment
The store's atmosphere has been criticized for being unwelcoming, with reports of employees appearing disengaged or unhelpful.
Management Issues
Multiple reviews highlight poor management practices, including lack of support for staff and customers, contributing to a negative overall experience.
- DSDj Yuliana Stus4 days ago5.0I had an amazing experience at the Verizon store in Cherry Creek Mall thanks to one of their team members, Nick. If it weren’t for him, I honestly would’ve been completely lost, no one else was able to help me the way he did. Nick solved every issue I had quickly, clearly, and with real professionalism. He’s incredibly knowledgeable, patient, and genuinely pleasant to talk to. I’m honestly impressed! Denver needs more employees like him. Outstanding service.
- SWShane WepprichOct 20, 20255.0Stefan & Homer went above and beyond getting 6 lines transferred over in one visit. Not to mention being able to beat T-Mobile and ATT for a new customer. Felt taken care of while leaving.
- BBBonnie BellOct 18, 20251.0I made an insurance claim for a screen replacement on my google pixel. It was a minor scratch and nothing was wrong with my phone prior. I took it to the place that verizon told me to go which was called "You Break It I fix". The screen replacement tech broke my phone. When I got my phone back, it wouldn't even turn on. The screen was lifted and not put back together correctly. So, being a verizon customer I went straight to the cherry creek store to get help. Thye told me there is nothing they can do to help. I am fed up with Verizon and their insurance claim provider. Customer service is shit.
- JCJames ClarkeOct 15, 20251.0Terrible customer service, went in to upgrade my phone was told I would get $830 credit but they were out of stock on the phone and I could go to the Apple Store and pick one up, went to the Apple Store and they said they were not able to help me, went back and all of sudden my credit was down to $730, somehow lost $100. Was told that from the time I walked to a different store that the deal had changed. Was told to go online to get the deal and big surprise they couldn’t help me, asked to change my plan back to the original plan and then was told that wasn’t possible. Nothing resolved, original discount that I was promised gone, no phone in stock, and can’t change my plan back. Worst customer service I have ever experienced
- KNKathryn NaultSep 27, 20255.0Nick at this location went above and beyond to help me. I was having issues with my phone so I decided to upgrade my phone. But another location was giving me the run around and refused to help me. I ended up calling Verizon customer service but was still having issues. I ended up going to the Verizon store in Cherry Creek and Nick ended up helping me get my new phone. If it wasn't for Nick I would probably still be having issues. Thank you for all your help Nick!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Denver?
The Verizon store in Denver is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Where is the Verizon store located in Denver?
The Verizon store is located at 3000 E 1st Ave, Ste 199, Denver, CO 80206, USA.
What brands of smartphones does the Verizon store offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I shop online and pick up my order at the Verizon Denver store?
Yes, you can place an online order and choose in-store pickup at the Verizon store in Denver.
What payment methods are accepted at Verizon in Denver?
Verizon accepts checks, debit cards, and mobile NFC payments and does not require cash-only transactions.
Does the Verizon Denver store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store in Denver.
How can I schedule an in-store appointment at Verizon Denver?
You can schedule an in-store appointment via the My Verizon app or through the Verizon website specific to the Denver location.
What services does Verizon Denver provide for businesses?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet, and voice plans tailored for business needs.
What dining options are near the Verizon store in Denver?
Nearby dining options include Johnny Rockets for burgers, The Biscuit Wagon for breakfast and brunch, Kona Grill for American and sushi cuisine, California Pizza Kitchen for pizza, and 801 Chophouse for steak and bar.
Which shopping destinations are close to Verizon in Denver?
Verizon is near shopping centers like Den-cherry creek mall and retail stores such as Brooks Brothers, Kate Spade, Neiman Marcus, and Coach, making it convenient to shop for fashion and electronics in one trip.
Are there any nearby stores for sportswear and footwear near Verizon Denver?
Yes, nearby sportswear and footwear stores include Alo for sportswear, Foot Locker and Kids Foot Locker for shoes, as well as The North Face Outlet for sporting goods.