Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
317 reviews
5 stars
133
4 stars
29
3 stars
17
2 stars
17
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees praised for exceptional service (e.g., Tyler, Krystal) while others received complaints for rudeness and unhelpfulness.
Sales Practices
Several customers reported feeling misled by sales tactics, including unclear promotions and pressure to purchase additional services.
Store Management
Management appears to be a recurring issue, with complaints about unprofessional behavior and lack of accountability from staff.
Inconsistency
Experiences vary significantly by employee, leading to frustration among customers who expect consistent service.
Technical Support
Many customers expressed dissatisfaction with the store's ability to assist with technical issues, often being redirected to customer service instead.
- MLMartin Litt5 days ago5.0Stefan provided tremendous service to our family and even worked on porting my number to Verizon late in the evening after he got home from work. Very impressive!
- DDDavid DubaniewiczJan 5, 20264.0Was chill hard to find definitely not where Google maps said but then manger i think help but if that was 6 days ago and not yesterday in worried
- JAJessie AlleyJan 5, 20265.0Give Stefan a raise and a promotion! During a tough and lengthy phone call with customer service, Stefan noticed that my husband and I weren't getting anywhere and offered to jump in. It took him 5 minutes to accomplish what we needed... he had us smiling and out of the store in no time! We were dreading the visit due to past frustrating experiences, but this one was easy. Thank you Stefan!
- TWTravis WrightDec 18, 20251.0Sadly my experience with Verizon has been so bad that I do not think it could get any worse. I have had to go back into the store to get the credits they promised me 10 times over the last year and still have not got them. I have been given the phone numbers of multiple team members (Chris, Stefan and Jackson) and they all swear they will get me the credits and never do. I have waited over a year to leave this review but I have no other choice. The last time I was in there they promised everything would be fine as I told them I was leaving the state for good and could not come back. Chris then gave me his number and only answered to try to sell me on a new plan. Saying I’d get my credits right away if I got a new WiFi package for our new location that was opening a month later. Safe to say as soon as I got the new plan he stopped responding to any calls and texts. Again, I hate to leave bad reviews but my experience here has been awful and I wouldn’t recommend it to anyone.
- PKPaul KlinkDec 15, 20251.0I tried calling the number Verizon provided and it took me to a call center outside the US. This company has fallen apart. The Verizon stores and online order are two separate company with no accountability. Is there a real number to call to speak with an actual Verizon employee? Or do those not exist? Is your whole company third party contractors?
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Denver?
The Verizon store in Denver is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Where is the Verizon store located in Denver?
The Verizon store is located at 3000 E 1st Ave, Ste 199, Denver, CO 80206, USA.
What brands of smartphones does the Verizon store offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I shop online and pick up my order at the Verizon Denver store?
Yes, you can place an online order and choose in-store pickup at the Verizon store in Denver.
What payment methods are accepted at Verizon in Denver?
Verizon accepts checks, debit cards, and mobile NFC payments and does not require cash-only transactions.
Does the Verizon Denver store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store in Denver.
How can I schedule an in-store appointment at Verizon Denver?
You can schedule an in-store appointment via the My Verizon app or through the Verizon website specific to the Denver location.
What services does Verizon Denver provide for businesses?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet, and voice plans tailored for business needs.
What dining options are near the Verizon store in Denver?
Nearby dining options include Johnny Rockets for burgers, The Biscuit Wagon for breakfast and brunch, Kona Grill for American and sushi cuisine, California Pizza Kitchen for pizza, and 801 Chophouse for steak and bar.
Which shopping destinations are close to Verizon in Denver?
Verizon is near shopping centers like Den-cherry creek mall and retail stores such as Brooks Brothers, Kate Spade, Neiman Marcus, and Coach, making it convenient to shop for fashion and electronics in one trip.
Are there any nearby stores for sportswear and footwear near Verizon Denver?
Yes, nearby sportswear and footwear stores include Alo for sportswear, Foot Locker and Kids Foot Locker for shoes, as well as The North Face Outlet for sporting goods.