Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Denver for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
594 reviews
5 stars
233
4 stars
72
3 stars
52
2 stars
31
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising individual staff members for their helpfulness, while others report rude and dismissive behavior from employees.
Knowledge and Assistance
Some customers appreciated the knowledgeable staff who provided effective solutions, while others felt misled or received inadequate assistance.
Store Environment
Several reviews mention a lack of professionalism and a chaotic atmosphere, with employees appearing more interested in personal conversations than assisting customers.
Appointment Issues
Customers expressed frustration with the appointment system, reporting long wait times and unhelpful responses even with scheduled appointments.
Overall Experience
While some customers had positive experiences and praised specific employees, many others reported significant dissatisfaction and vowed to avoid the store in the future.
- AOAugustine OedipaJan 5, 20265.0It took a team effort to get our replacement phone from Asurion properly working and these fine folks delivered. Thank you all for you assistance this evening and not giving up!
- BBberenice britoJan 3, 20261.0Do not recommend coming here my mom walked in so excited to activate her new phone for Christmas, and they unfortunately were ignored by all staff for a repeated amount of times while helping other customers who came in after them first. Very disrespectful my mom just ended up returning her phone. We will be going to a different service.
- POPetee OldfieldDec 15, 20251.0Horrible service. They can’t be bothered. Walked in two reps weren’t busy and some one without standing up said how can i help you. They couldn’t find my order and told me to call customer service. Customer service is like an hour wait. Did you wanna know what the definition of apathetic is go into this store?
- CNChasae NealDec 11, 20255.0Yesterday i was having a hard time getting a phone. i went to the Verizon In Northfield and they where giving me the run around and kept saying they couldn't do anything to help me. so i decided to travel to this location. And Guess What ! I Was able to get my phones. Kendrick Was so very helpful while helping me thru this process! This IS The Best Location, their friendly and they get the job done. i was able to walk out of there with Two Phones and two watches. I Recommend this Location to anyone who is looking for Phones ! Great Customer Service ! Thank You Again Kendrick For all your help !
- KHKasie HDec 8, 20251.0HORRIBLE! The worst customer service I've ever had the displeasure of dealing with. Don't even make an appointment, you're still stuck waiting an hour behind all the people that walked in anyways. Theyre also not at all willing to help at all in any way to honor what the company has told you. Dont bother trying to call either, they've never answered the phones there to check up on if youre even able to be helped on time or not for your appointment. Edited to respond back: You don't strive to accommodate anybody correctly as there's an appointment system and it should be honored. The people without appointments, should've been told to set an appointment if they wanted to get helped at a certain time like the rest of the people smart enough to set an appointment. Furthermore, you'll NEVER be able to serve me better next time as I already switched to AT&T and got a brand new phone, with MUCH better service. I have multiple friends and family that are also taking their business from your horrible company and I plan to CONTINUE telling everybody what a terrible company you guys are running by lying and giving false promises. I'm taking everybody I can from your company for the nightmare I've dealt with because of your company the past week. STAY AWAY FROM VERIZON IF YOU WANT ACCEPTABLE CUSTOMER SERVICE!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Denver?
The Verizon store in Denver is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Can I schedule an appointment to visit the Verizon store in Denver?
Yes, you can schedule an in-store appointment through the My Verizon app or on their website for a convenient visit.
What types of phones and brands does the Verizon Denver store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, as well as brands like Motorola, Kyocera, and TCL.
Does Verizon Denver provide options for ordering online and picking up in-store?
Yes, you can place online orders and choose in-store pickup at the Denver Verizon location, along with free 2-day shipping and same-day delivery where available.
What payment methods are accepted at the Verizon store in Denver?
The store accepts payments via checks, debit cards, and mobile NFC payments; cash-only payments are not required.
What products and services are available at Verizon Denver for business customers?
Business customers can find business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans.
How can I use nearby places like MAD Greens or Redbox when visiting Verizon Denver?
After visiting Verizon, you can enjoy a healthy meal at MAD Greens or rent movies and games at Redbox, both conveniently located nearby for your enjoyment.
Are there convenient banking options near Verizon Denver?
Yes, Wells Fargo bank is located nearby, which can be helpful if you need banking services before or after your visit to Verizon.
What nearby dining options are available around Verizon Denver?
Nearby restaurants include fast food and burger places like A&W Restaurant, KFC, Five Guys, McDonald's, as well as the Middle Eastern restaurant Ya Hala and Greek Mediterranean Zoes Kitchen.
Is there a convenience store or gas station near the Verizon Denver location?
Yes, there is a Phillips 66 gas station and Jenny's Market convenience store close to the Verizon store for your refueling and quick shopping needs.