VCA Central Park Animal Hospital

Reviews

• KK

  Kameron Klott

  Dec 30, 2025
  1.0
  I have had two experiences with this Animal Hospital, once before it changed ownership to VCA. In 2019, we lost a young cat due to seizures from unknown causes. We initially brought this cat to what is now VCA Central park. At the time it was another privately owned vet. This cat was ultimately brought to VCA Alameda East for additional testing and hopefully diagnosis. We spent over $4,000 on diagnostic testing that ultimately heeded no answers. While this was unfortunate, it was not the fault of VCA. During the cat's stay at VCA Alameda East, he was not administered a basic IV fluid flush to treat a potential toxin ingestion and I believe that this simple measure could have saved his life and our family thousands of dollars. We will never have answers, but I still believe that diagnostic testing was prioritized over symptom treatment. Last week, another one of our cats developed a concerning urinary issue that resulted in some blood spots in the litter box. We quickly decided to bring the cat to the now VCA owned Central Park Animal Hospital. We decided to do a blood test and urine test to rule out any possible organ concerns and confirm the presence of a UTI, which we believed to be a likely cause and easy to treat problem based on the symptoms and history of the cat. We were sent home with pain medication and told to wait on the urine culture results before administering an antibiotic injection or oral antibiotic. The next day we found some more concerning bloody urine spots outside the litter box and quickly called the vet to evaluate the next steps. An oral antibiotic was quickly ordered for us to pick up without the results of the urine culture confirming an infection. We had been struggling with the oral pain medication and I asked the vet if the injection was an option for us to avoid additional stress on the cat and family. At this point is when I feel that I was deliberately lied to without medical basis. In a message conversation with VCA I was told that the injectable antibiotic was not effective against UTIs and that the oral antibiotic was a more effective medication. This is simply untrue, and after the results of the urine culture ultimately came back positive for a UTI, the injectable antibiotic was the suggested treatment plan. Our cat suffered for 5 additional days because VCA prioritized expensive diagnostic testing over affordable and effective treatment options. A simple antibiotic injection did treat her UTI and she is back to full health again. On top of that, I was deliberately lied to regarding the effectiveness of an injectable antibiotic vs an oral antibiotic in an attempt to cover up a simple treatment plan mistake. In hindsight, its obviously clear that VCA should have administered the injectable antibiotic the first day the cat was seen, as it would have saved the cat almost an additional week of pain and suffering. We spent almost $500 on diagnostic testing to confirm that she had a simple UTI that could have been resolved with a $100 shot or $40 oral meds. They also recommended a $2,000 dental treatment plan before offering either one of the above treatments for her urinary concerns. I will never bring an animal to VCA again unless it is the last option I have in an emergency and I'd suggest whomever is reading this does not either.
• CF

  Cortney Finn

  Nov 13, 2025
  5.0
  They took great care of my Bella Bug.
• AD

  Amanda Duncan

  Aug 28, 2025
  5.0
  Overall we have had good experiences at VCA but nothing makes you more grateful for a compassionate vet than when it's time to say goodbye. VCA Central Park found that our sweet girl had a mass on her spleen and they gave us all of our options on moving forward. A few months later it was clear her time had come and the kindness they showed us really stuck with me. They allowed our little family and other dog to be there and never rushed us during any step of the process. We did choose to have her cremated and when we got her ashes back they were in a beautiful box engraved with her name which just felt like she was well cared for. We are so grateful for their staff and their kindness. All of our routine care and illness appointments have been great but during our most emotional visit they really stood out as a compassionate care provider.
• DM

  Deb McKinney

  Aug 17, 2025
  5.0
  Great vets. Takes donations for Colorado Pet Pantry as well.
• CC

  Chante' Christensen

  Jan 3, 2018
  5.0
  We couldn't have asked for better care for our Lab during his last days. We highly recommend this group of wonderful people. We appreciate everything they do each day for our beloved companions.

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