Feedback on customer service is mixed; while some staff members are praised for being helpful and knowledgeable, others, particularly management, received criticism for rudeness and unprofessional behavior.
Product Availability
Several customers expressed frustration with inventory issues, including items being out of stock or misrepresented online, leading to dissatisfaction with the purchasing experience.
Installation Services
Installation services received both positive and negative feedback; some customers were pleased with the installation quality, while others reported poor service and unresolved issues.
Delivery Issues
Numerous complaints were made regarding delivery failures, including delays and lack of communication, which left customers feeling frustrated and dissatisfied.
Store Environment
The store environment was generally described as clean and organized, but some customers noted a lack of staff availability and product selection.
LL
Laura
4 days ago
4.0
Matthew helped me with info on earbuds, very knowledgeable and fast with info which is exactly what I was looking for. Taught me something new abt earbuds while he was sharing info. I really appreciated the in depthness and speed of the info he shared.
KT
Kevin Tanguay
6 days ago
5.0
I appreciate that Best Buy provides electronics recycling. In part, because of this I do most of my electronics shopping there as they also have good prices and service.
LG
Levi G
6 days ago
1.0
Me and my son age 6 waiting in line for 5 hours with the intent to buy Pokemon cards. Store opens and me and my son are first in line for his birthday and for a KIDS CARD GAME! Store manager tells me that my son needs to be age 13 in order to buy I’m beyond furious because he was literally the only kid in line! For Pokemon age 6+ And he way not able to buy his own box I really hope this manger gets in trouble for this it’s absolute bullshit! I can’t believe they don’t let kids buy a kids card game!
MN
Mark Nez
Feb 19, 2026
5.0
Edgar in computer sales was awesome. He needs a raise, value good people like him... Thank you for your customer service
KZ
Katherine Zeller
Jan 25, 2026
1.0
So extremely disappointed with my experience here and how I was treated by the manager. My boyfriend got me a $500 oura ring for my birthday, which is now too big due to weight loss and it’s giving me inaccurate data. Oura has a program where you can trade in your ring and they will send you a smaller size. Best buy would not honor this program and the manager was EXTREMELY rude. They do not honor manufacturer warranties of ANY of their products- do not buy anything from here, they do not care and will not help you.
What are the operating hours of Best Buy in Denver, CO?
Best Buy in Denver is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup, but it does provide in-store pickup options.
What types of products can I find at this Best Buy store?
You can shop for TVs, computers, appliances, cameras, and more at this Best Buy store, along with getting expert advice and Geek Squad support.
Is there wheelchair access available at Best Buy in Northglenn?
Yes, this Best Buy location has a wheelchair accessible entrance for customers.
Can I get electronics repaired at this Best Buy location?
Yes, Geek Squad services including electronics repair are available at this Best Buy.
What payment methods does Best Buy in Denver accept?
This Best Buy accepts debit cards and checks, does not require cash-only payments.
Are there any nearby dining options near Best Buy in Denver?
Yes, nearby dining options include Applebee's Grill + Bar, Gunther Toody's diner, Heidi's Brooklyn Deli, and NASCAR Tenders & Burgers for barbecue and sushi.
Where can I get coffee near the Best Buy store in Northglenn?
You can enjoy coffee at nearby places such as Dutch Bros Coffee and Starbucks, both conveniently close to Best Buy.
Are there entertainment options around Best Buy in Denver?
Yes, there are several nearby bowling alleys including AMF Bowling Co., BowlersMart Northglenn Pro Shop, Tnt Bowling Pro Shop, and Brunswick Zone for entertainment after shopping.
What nearby services can assist with automotive needs close to Best Buy?
Nearby automotive services include Bueno Auto Brokers, Keith’s Cars,Trucks and Suvs, James Easy Auto Finance, and Thomas bros. at O'meara, suitable for vehicle purchases and repairs.
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