Business Details
1850 E Main St, Cortez, CO
81321, United States
Certified by Verizon • Feb 22, 2026
(970) 565-9009
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/cortez-2-co
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1850 E Main in Cortez, CO 81321
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
174 reviews
5 stars
131
4 stars
13
3 stars
10
2 stars
3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Heather, Henry, and Aspen.
Staff Performance
While several employees received positive feedback, there were complaints about specific staff members being unprofessional or unhelpful, particularly Logan and a few others.
Service Issues
Some customers reported issues with service quality, including long wait times, miscommunication, and dissatisfaction with problem resolution.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, although there were instances of staff lacking information or being dismissive.
- ABAa Big BoyFeb 12, 20265.0Good place to get a phone. I got me a Pixel 10 Pro XL. Very good service and agents. Enjoying my Pixel 10 Pro XL at home and work. Good camera and pictures. Thanks for the new phone Rick.
- LBlil beachDec 8, 20255.0Love the service here all the girls were so helpful!!
- SFSuzi FarleyDec 5, 20255.0Heather was so accommodating. I am not very techy and she walked me through the process of getting a new phone. I played with the new phone for a few days. There were a few things I couldn't figure out so I went back to the store. Jackie took care of me and had those things working for me in the blink of an eye.
- RRRylanDec 4, 20255.0Heather and Jackie were very welcoming and were excellent at helping me figuring out the best way to upgrade my phone, switch to a better/cheaper plan, and showed me the opportunities for better WiFi. Nailed it with customer service and in store hospitality! Thank you guys very much!
- SNSusan NerheimNov 19, 20255.0We have had extreme issues with a Verizon phone rep that catfished my husband and sent out a brand new phone to a home we sold a year ago, after he repeatedly declined (we already have brand new phones). The first time we went in, Aspen and Heather went over and above to call V and try to fix. The agent on the phone spent more than 90 minutes, then when we checked our account, she had done nothing. Went back to your store and Heather remembered us and proceeded to assist us and us to contact the fraud division. Can’t thank your staff enough. Hoping this will now be resolved with their help.
Frequently Asked Questions About Verizon
What brands of mobile phones are available at Verizon in Cortez, CO?
Russell Cellular in Cortez offers mobile phones from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours of the Verizon store on 1850 E Main St, Cortez?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon Cortez store offer in-store pickup for online orders?
Yes, in-store pickup is available at the Verizon store in Cortez.
What payment methods does the Cortez Verizon store accept?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Cortez wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Russell Cellular in Cortez require appointments for visits or service?
No, appointments are not required to visit or receive service at Russell Cellular in Cortez.
What types of products and services are offered at the Cortez Verizon store?
They offer Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans, as well as wireless service, mobile service, home phone service, and home internet.
Are there any beauty salons nearby where I could get a manicure after visiting Verizon?
Yes, Pro Nails and Hair by Mandy Kaime are nearby beauty salons where you can get a manicure or other beauty services.
Can I visit a restaurant close to the Verizon store for a meal before or after shopping?
Yes, Tequila's Mexican Restaurant and Shiloh Steak House are nearby dining options near the Verizon store.
If I need urgent medical care after visiting Verizon, where can I go nearby?
AFC Urgent Care Cortez is a nearby urgent care clinic that you can visit for medical needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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