Cricket Wireless Authorized Retailer

Reviews

• CR

  Colt Reed

  Mar 27, 2026
  1.0
  It's the worst survive I have ever seen thay hang up on u and won't unlock the phone from the crappy service that is paid off it's crazy bad survive don't go through cricket it's definitely not worth it
• DK

  Don Kontz

  Mar 1, 2026
  2.0
  Was a little disappointed because said that he was locked out of the system
• AP

  Anastasia Palma

  Feb 14, 2026
  1.0
  Generally I enjoy cricket, customer service is very kind and helpful and the atmosphere is wonderful, however when I came in today with my sister for a phone upgrade I received quite possibly the worse service I've ever received in my life. We weren't greated at the door, ignored by the woman at the desk for five minutes before being told at she'll get to us. We were then ignored for another 30 minutes until she asked if we were buying a phone. We asked about upgrading a phone in our plan which the one we wanted they didn't have in stock, (not her fault on that part), said we'd need to scan a QR code that she can't give us because 'she's busy' and could give us any other information on when the phones might come in and wouldn't take out information so we could be informed about the next delivery because her manager was at the bank. She was unkind, uninformative, and unprofessional. I've never felt so frustrated in my life with an experience.
• TH

  Thomas Haynie

  Dec 5, 2025
  1.0
  You know I've been doing business with cricket for a while and Irene and Shayla are two of the best people to deal with their personalities are awesome but they hired some new girl in there or Madison or something and boy she's got the personality of a rock I don't know how you guys do it but everybody should have the same personality it should be a fun place to work but she is no fun

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