Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Broomfield, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
445 reviews
5 stars
362
4 stars
18
3 stars2
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees, particularly Luke, Pablo, and Kenny, received high praise for their helpfulness and professionalism, while others like Armen faced criticism for poor service.
Store Experience
Customers reported long wait times and issues with staff training, leading to frustrating experiences, especially during busy periods.
Transparency Issues
Multiple reviews highlighted concerns about hidden fees and lack of clarity regarding promotions and trade-ins, leading to dissatisfaction.
Mixed Reviews
While many customers had positive experiences, others reported significant issues, indicating inconsistency in service quality.
- BWbenjamin weissDec 28, 20251.0If I could give 0 stars I would. Waited for an hour and a half to be told that they can't help. And they wouldn't call another store for us. Worst experience I've ever had. Lauren was absolutely awful. Can't recommend enough to go to a different store or just jump off the balcony before you even try with this verizon location!
- DWDonna WeisgerberDec 5, 20251.0We ordered a brand new iPhone 17 pro to be delivered to the store. Got Verizon notification the order was delivered, went to the store, waited for 30min just to get told they don’t know where it is. Store manager was no where to be found, the only employee seems new and clueless, he was not able to help. Avoid this location.
- JRJeanine RDec 1, 20255.0Kay and Deyja did a great job!
- BJBowen JamesNov 5, 20255.0Very patient and will get you to where you need to be. Also Luke was very understanding.
- DBDenise BusnardoNov 1, 20255.0Love it here! Had the best week ever!!! Thank you for your amazing hospitality!
Frequently Asked Questions About Verizon
What types of wireless devices and products are available at the Verizon store in Broomfield, CO?
The Verizon store offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, laptops, accessories, and device protection.
What are the operating hours of the Verizon Authorized Retailer in Broomfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Broomfield support in-store pickup?
Yes, the store offers in-store pickup for orders.
What payment options are available at the Verizon location in Broomfield?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands can I find accessories from at this Verizon store?
You can find accessories from brands like Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Tech21, Clckr, and Urbanista.
Does the Verizon Broomfield store offer services like new lines, upgrades, and accessories?
Yes, the store provides services including new lines, upgrades, new devices, and accessories.
What nearby places of interest can I visit around the Verizon store at 1 W Flatirons Crossing Dr?
Nearby places include the LEGO® Store Flat Iron Crossing, Starbucks Coffee, Flatirons Mall Center Court, and The Body Shop, which you might enjoy before or after your visit.
Are there other mobile phone stores near the Verizon store in Broomfield?
Yes, there is another Verizon Authorized Retailer called A Wireless nearby, as well as the Apple FlatIron Crossing store.
Can I find any beauty or spa services close to the Verizon store?
Yes, nearby you can visit Lila's Eyebrows Threading and The Art of Shaving for beauty and salon services.
Does the Verizon Broomfield store offer support in languages other than English?
Yes, the store provides services in both English and Spanish.