Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brighton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
374 reviews
5 stars
156
4 stars
36
3 stars
22
2 stars
27
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude customer service, with staff often directing them to call customer service instead of assisting in-store.
Staff Knowledge
Several reviews highlighted a lack of knowledge among staff regarding promotions and procedures, leading to customer frustration.
Wait Times
Customers frequently mentioned long wait times, both for assistance and for service completion, often exceeding initial estimates.
Mixed Experiences
While some customers praised individual employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
- SMStephany M3 days ago1.0horrible experience me and my family decided to transfer over to Verizon we got all new phones and were told to come in to get out phone numbers transferred we went in the guy attending us was busy making shapes with his sticky notes and told us to fined so information then he could transfer the numbers we know absolutely nothing about what he asked us to fined and he proceeded, to just walked away to help another customer we had to Google we're to fined the information he asked for in order for us to get the information we got the information and I believe was the maneger came to help us out he got 1 out of 4 phones done and sent us on our way we got home and turned on the phones like he suggested we should only to fined out one phone number had transferred now I am stuck having to call support after support all because the own maneger couldn't do his own job horrible experience at this location I had to call a different location in order to Evan get help because the support number had me on hold for 40min don't go to this Verizon location
- CBCajunBayou BeautyDec 30, 20251.0They never help…they just tell you to call customer service…they get paid to stand there and tell you to deal with it somewhere else…why do you even work here? Just to sell phones? You can see my phone customer service can’t…I’m disappointed in the new generation because they seem really lazy and just pawn problems off to others and get paid for it.
- EEEvelynDec 6, 20251.0This store has the rudest customer service . we walked out and didn’t finish our service. Every employee here is careless and rude . Won’t be coming back here again. Girl with the messy hair and tattoos fyi and other male in the store
- IKInna KrDec 6, 20255.0Very official and beautiful lady Alyssa helped my family a lot She is very skilled and knows every answer to the question
- DLDebra LaFreniereNov 21, 20255.0Honest, fast and affordable! Great store and staff. From Beverly Hills,CA, I lost my phone in the snow in Aspen and Verizon was the Hero! Sales manager was kind and thorough. He gave me good choices on plans and brought out a beautiful 😍 light ice blue Galaxy. Great deal too. Awesome reception all the way to Harvard, Massachusetts. Traveled alone with the kitties through mountains, plains, dirt roads, Indian Reservations, Cowboys, Motor City, Chicgo and the World Series. Go Dodgers! Thank you Verizon. Highly recommend. Felt very safe, with a clear signal day and night. God Bless. Debra, Bella and Chance.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Brighton?
The Verizon store in Brighton is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What services does Verizon Brighton offer?
Verizon Brighton offers mobile plans, wireless internet plans, voice plans, and products including business cell phones, mobile hotspots, tablets, and laptops.
Which brands of smartphones are available at Verizon Brighton?
You can find the latest 5G smartphones at Verizon Brighton including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, Motorola, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Brighton?
Yes, you can schedule an in-store appointment online or via their My Verizon app for a convenient visit.
What pickup and delivery options are available for online orders at Verizon Brighton?
Verizon Brighton offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What payment methods does Verizon Brighton accept?
Verizon Brighton accepts payments via check, debit card, mobile NFC payments, and does not require cash-only transactions.
Does Verizon Brighton offer repair services?
No, Verizon Brighton does not offer service or repair for devices at this location.
What nearby places can I visit for dining after shopping at Verizon Brighton?
After visiting Verizon Brighton, you can enjoy dining at Heidi's Brooklyn Deli Brighton, Quiznos, Smoothie King, or Happy Lemon Brighton for a variety of meal options.
Are there other mobile phone stores near Verizon Brighton for comparison shopping?
Nearby mobile phone stores include AT&T Store, Titan Mobile, T-Mobile Authorized Retailer, and T-Mobile, all within the same shopping area for your convenience.
What other services are available near Verizon Brighton for personal care or fitness?
Close to Verizon Brighton, you can visit Elite Nails for spa services, Sport Clips Haircuts and Rize Salon for hair care, and SOFX: Soulonfirexercise for yoga and fitness.