Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.0
846 reviews
5 stars
338
4 stars
69
3 stars
51
2 stars
47
1 star
341
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unhelpful management.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays even with scheduled appointments.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, others were criticized for lack of expertise and accountability.
Repair Issues
Numerous reviews highlighted problems with repairs, including misdiagnoses, incomplete fixes, and damage caused during service.
Mixed Experiences
Customer experiences varied widely, with some praising individual employees while others reported overall dissatisfaction with the store.
- SKSam KantorovichNov 12, 20251.0I’ve had issues with the Genius Bar many times at this Apple Store. With long wait times almost every time, I brought in my MacBook for warranty as the motor board failed and when I received it back, my left speaker was not plugged in and the back plate was not properly seated and was bulging in the middle. I had to bring it back for them to fix it again. Now I thought this was a one time thing. I recently brought in my iPhone 15 pro for a front camera replacement and when I got the phone back, I noticed my screen popping up and bulging out. After further investigation I realized they forgot to put the 2 bottom screws back into my phone and I can lift up my screen with my finger. I really hope they can figure out what’s going on with their technicians as this has occurred multiple times. This service is not acceptable when your paying top dollar to bring it directly to apple. The moral of the story is when you receive your products back from repair, thoroughly inspect it.
- BRBlake RalphOct 26, 20251.0I had recently bought a MacBook and the charging port for it stopped working. The charging cable itself was fine but it wouldn't charge the laptop. I took it in expecting to get it fixed however they told me it would be just as expensive to fix it as it would be to buy a new one. I had my MacBook air work for 8 years and the “upgraded” version of it stopped working after such a short amount of time! Apple is not what they used to be, I hope the stop price gouging and actually care about the products they are making again.
- TTthangOct 14, 20255.0The store was not too crowded.
- TWTian WOct 3, 20253.0Expect long wait time. I was told it’d be a 15 min wait and 25 min later still no one was helping me. I see others commenting on that too. Guess they’re right
- FGFrank GuoSep 21, 20251.0After my ipad updated the new os, the system crashed and can't open again. I came here twice and they told me they are too busy repeairing my ipad. FINE. I will never buy anything from apple again
Frequently Asked Questions About Apple Twenty Ninth Street
What products can I find at the Apple Twenty Ninth Street store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Twenty Ninth Street store.
What kind of support is available at the Apple Twenty Ninth Street store?
The store offers technical support at the Genius Bar, where Specialists can assist you with your Apple products.
What are the regular store hours for Apple Twenty Ninth Street?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple Twenty Ninth Street have special holiday hours?
Yes, the store has specific holiday hours, including closures on November 27 and December 25, with extended hours on several days during December.
Is the Apple Twenty Ninth Street store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Can I order Apple products online through this store?
You can order Apple products using the Apple Store app or via Apple's website linked to this store.
Does Apple Twenty Ninth Street provide in-store pickup and delivery options?
Yes, the store offers both in-store pickup and delivery for your convenience.
Are there nearby stores where I can shop for outdoor gear after visiting Apple Twenty Ninth Street?
Yes, nearby you can visit The North Face and Moosejaw, both specializing in outdoor gear and clothing.
Where can I grab a coffee near Apple Twenty Ninth Street?
You can enjoy coffee at nearby Alpine Modern Cafe or Peet's Coffee & Tea, both close to the Apple Store.
What nearby shopping options are available at the 29th Street Mall area?
The 29th Street Mall offers various shopping opportunities including Macy's, Amazon 4-star, H&M, and several fashion and specialty stores like lululemon and Carhartt.