Customer Service
Many customers praised the helpfulness and patience of staff members like Tyler, Mike, and Sean, highlighting their ability to resolve issues and provide excellent service.
Inconsistency
Several reviews noted a stark contrast in service quality, with some customers experiencing rude or unhelpful staff, leading to frustration and dissatisfaction.
Store Condition
Customers reported that the store was often unclean and poorly maintained, which negatively impacted their overall experience.
Product Knowledge
While some staff members were commended for their knowledge, others were criticized for lacking understanding of products and services, leading to confusion and dissatisfaction.