Verizon

4.4
284 reviews
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Business Details

14200 E Alameda Ave, Aurora, CO
80012, United States
(720) 891-4509
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Aurora, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
14200 E Alameda Ave, Aurora, CO
80012, United States

Hours

Reviews

4.4
283 reviews
5 stars
218
4 stars
32
3 stars
2
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jan, James, and Faby.

Professionalism

Several reviews highlighted the professionalism of staff members, particularly in handling complex issues and providing detailed explanations.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including long wait times and unhelpful staff.

Technical Assistance

Customers appreciated the technical support provided by staff, especially when setting up devices or resolving issues.

Store Management

There were mixed reviews regarding store management, with some praising their involvement and others criticizing their handling of complaints.
  • RM
    Robert Miller
    Nov 15, 2025
    5.0
    James He the best helpful person I have meet and very kind and helpful just a awesome salesman period Verizon u have a champion
  • KA
    kristian Aflleje
    Nov 14, 2025
    5.0
    I was astonished by the information and service I had when working with Jan. Professional and courteous.
  • DC
    Daniel Chadwick
    Oct 28, 2025
    5.0
    The workers at the store were knowledgeable, answered all my questions, and set up everything perfectly.
  • RL
    Romeo Leahy-Martinez
    Oct 27, 2025
    5.0
    First time customer and glad I made the switch from AT&T to Verizon. Jan was extremely helpful, knowledgeable, and cool to have had do my service transfer in general. He ensured I got the best deal I could possibly get. He also did the set up for my new phone, which was a great help! Would definitely recommend this location and getting help from Jan!
  • AA
    Addam Anthony
    Oct 25, 2025
    5.0
    Jan is One of the most professional employees I've ever worked with help me with so much techy info and set up. Highly recommend this store
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Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store in Aurora, CO?

The Verizon store in Aurora offers a wide range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.

What are the operating hours of the Verizon store at 14200 E Alameda Ave?

The Verizon store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.