Business Details
14200 E Alameda Ave, Aurora, CO
80012, United States
Certified by Verizon • Feb 22, 2026
(720) 891-4509
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Aurora, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
295 reviews
5 stars
227
4 stars
32
3 stars2
2 stars1
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Brejon, Jan, and Jose.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, long wait times, and problems with billing or promotions.
Store Management
Several reviews highlighted concerns about management practices, including accusations of poor handling of customer issues and lack of accountability.
Technical Assistance
Customers appreciated the technical support provided by staff, particularly in setting up devices and resolving issues.
Store Environment
The atmosphere of the store received mixed feedback, with some customers noting a friendly environment while others described it as chaotic or poorly managed.
- JMJust My Thoughts With MelFeb 17, 20261.00 stars- I’m not sure if the rep wanted to sell a phone today. I was asked if I was getting discounts or had home internet AFTER my license and debit card was collected; I’ve never been asked for my debit card before. I also had to click the link to give him access to my phone. I asked if my account was being reviewed because it did not seem so otherwise he would have known what discounts and bundled services I have. My account was never reviewed with me, I was eventually told there were no promotions currently and to come back at the end of the month or into March. Waste of time and gas- I won’t be back
- DRDaniel RodriguezJan 25, 20265.0Johnny was great very detailed about what products he was offering
- JMJack MarkovichJan 24, 20265.0Johnny was very helpful, efficient, and knowledgeable.
- ALAngieL LopezDec 21, 20255.0Alfonso really helped me get my phone back on and working something I was trying to get accomplished over the phone had to go into store and he got it done for me!
- CBChris BurgerDec 20, 20255.0I didn't really care for Verizon but Brejon did a FANTASTIC job in having me switch over. I have worked for multiple cellular carriers and he has been, by far and without a single doubt the Only Reason that I chose to switch. He deserves all the praise possible and will continue to get mine. Thank you, Mr. Darby! You, alone, madee feel not only heard but appreciated as a potential customer and then an actual customer. Major props! This man deserves the best recognition that is possible! Give him a raise.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Aurora, CO?
The Verizon store in Aurora offers a wide range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
What are the operating hours of the Verizon store at 14200 E Alameda Ave?
The Verizon store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Aurora offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for customers.
What payment options are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store accessible for customers who prefer English and Spanish languages?
Yes, the Verizon store serves customers in both English and Spanish.
Are there any nearby dining options if I want to grab a meal before or after visiting Verizon?
Yes, nearby dining options include Taco Bell for fast food, Zin Zin's Burmese Cuisine for Asian flavors, Pho Lagi for Vietnamese cuisine, and The Boom Boom Kitchen for American barbecue.
What nearby shopping options are available around the Verizon store?
Nearby shopping options include Town Center at Aurora for a wide variety of stores, Notorious Lifestyle for women's clothing, and Underground By Journeys for shoes and fashion accessories.
Are there any beauty or wellness services close to the Verizon store?
Yes, Summit Nails Salon and Om Eyebrow Threading and Salon are nearby options for nail and eyebrow services.
How can I contact the Verizon store for more information?
You can reach the Verizon store by phone at +1 720-891-4509 or via email at Info@victra.com.
Where can I find the latest device deals for Victra Verizon stores?
You can view the latest device deals at https://victra.com/device-deals/
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Certified February 22, 2026Yext Knowledge Graph
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