Verizon

4.4
291 reviews
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Business Details

14200 E Alameda Ave, Aurora, CO
80012, United States
(720) 891-4509
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Aurora, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
14200 E Alameda Ave, Aurora, CO
80012, United States

Hours

Reviews

4.4
290 reviews
5 stars
224
4 stars
32
3 stars
2
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brejon, Jan, and Jose.

Mixed Experiences

While many reviews highlighted excellent service, there were also significant complaints about poor experiences, including issues with billing and service quality.

Store Environment

Some customers noted a positive atmosphere and professionalism in the store, while others reported long wait times and dissatisfaction with the service.

Technical Assistance

Several reviews mentioned staff being helpful in resolving technical issues and assisting with phone setups.
  • NG
    NICOLE Gayer
    Jan 4, 2026
    5.0
    Incredible. I couldn’t live without my phone and it broke today so KYLE and MIKE spent all the possible getting me the best deals and into 3 new devices for the same price I was already paying. They are so kind, helpful and patient with all the headaches I created. THANKS GUYS!
  • SH
    Sergio Hernandez
    Dec 23, 2025
    5.0
    Great service
  • AL
    AngieL Lopez
    Dec 21, 2025
    5.0
    Alfonso really helped me get my phone back on and working something I was trying to get accomplished over the phone had to go into store and he got it done for me!
  • CB
    Chris Burger
    Dec 20, 2025
    5.0
    I didn't really care for Verizon but Brejon did a FANTASTIC job in having me switch over. I have worked for multiple cellular carriers and he has been, by far and without a single doubt the Only Reason that I chose to switch. He deserves all the praise possible and will continue to get mine. Thank you, Mr. Darby! You, alone, madee feel not only heard but appreciated as a potential customer and then an actual customer. Major props! This man deserves the best recognition that is possible! Give him a raise.
  • DL
    Dylan Lampe
    Dec 18, 2025
    5.0
    Got a new iPhone and the staff was awesome, Brejon Darby was super helpful as well as polite and professional. He went the extra mile to make sure I had a good experience and was very friendly!
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Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store in Aurora, CO?

The Verizon store in Aurora offers a wide range of wireless devices including phones, tablets, wearable technology, accessories, and device protection. They carry brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.

What are the operating hours of the Verizon store at 14200 E Alameda Ave?

The Verizon store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.