Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mikayla, Micah, and James providing exceptional service.
Inconsistency
Several reviews highlighted inconsistent experiences, with some customers receiving excellent service while others reported rude or unhelpful interactions, particularly with certain employees.
Long Wait Times
Customers frequently noted long wait times for service, even when the store was not busy, leading to frustration.
Sales Practices
There were complaints about aggressive upselling and misinformation regarding promotions and policies, causing dissatisfaction among customers.
Store Environment
The store was generally described as clean and well-organized, but some customers felt the staff was more focused on socializing than assisting customers.