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Brand Certified

Verizon

3.8
(272 reviews)

Business Details

6735 S Cornerstar Way, Aurora, CO
80016, United States
(720) 767-1110
http://www.teamwireless.com

About

Cell Phone Store

Location

Verizon
6735 S Cornerstar Way, Aurora, CO
80016, United States

Hours

Reviews

3.8
272 reviews
5 stars
161
4 stars
29
3 stars
13
2 stars
4
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mikayla, Micah, and James providing exceptional service.

Inconsistency

Several reviews highlighted inconsistent experiences, with some customers receiving excellent service while others reported rude or unhelpful interactions, particularly with certain employees.

Long Wait Times

Customers frequently noted long wait times for service, even when the store was not busy, leading to frustration.

Sales Practices

There were complaints about aggressive upselling and misinformation regarding promotions and policies, causing dissatisfaction among customers.

Store Environment

The store was generally described as clean and well-organized, but some customers felt the staff was more focused on socializing than assisting customers.
  • JS
    jean sertich
    1 day ago
    5.0
    James was extremely helpful in my transitioning to a new phone. All of my questions got answered, everything was updated, and now I can take even better pictures! I had gone to another store and felt I was getting some mixed messages, but James and his team were excellent.
  • KG
    Kendell Geiling
    2 days ago
    5.0
    Noah was genuinely interested in helping me and took the time needed to make sure I was fully set up before I left. He also worked to make sure I had the best price for everything I need. Also, from what I could tell, it looked like the other team members were providing the same high level of service. I will go there when I have additional service needs. I highly recommend this store.
  • AS
    Arina San
    6 days ago
    5.0
    Everyone at the store is always professional and welcoming. Even if they’re busy, they make sure to acknowledge you when you walk in.
  • SW
    Steven White
    6 days ago
    5.0
    Micah was awesome! He worked with us until 10 pm as our old company was making the transition as difficult as possible. Then we finished the day after with him which was his day off! The service couldn’t have been better!
  • RF
    Ruth Franceschi
    Feb 10, 2026
    5.0
    We had an excellent experience setting up our iPhones. Micah worked diligently with us throughout the entire process and was consistently patient, knowledgeable, and clear in his guidance. He took the time to explain each step thoroughly and ensured we felt comfortable and confident using our devices. Micah was also exceptionally accommodating, adjusting to our schedules and even assisting us outside of his regular hours. We truly couldn’t have asked for a better experience. Thank you, Micah.

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Certified February 22, 2026Yext Knowledge Graph
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