Best Buy

4.0
2632 reviews
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Business Details

3511 N Salida Ct, Aurora, CO
80011, United States
(303) 373-9284
https://stores.bestbuy.com/co/aurora/3511-n-salida-ct-1134.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3511 N Salida Ct, Aurora, CO
80011, United States

Hours

Reviews

4.0
2,632 reviews
5 stars
1,335
4 stars
612
3 stars
314
2 stars
120
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly and helpful staff, while others reported long waits and unhelpful interactions.

Inventory Issues

Frequent complaints about low inventory levels and misinformation regarding product availability.

Online Order Problems

Numerous issues with online orders, including delays, incorrect information, and difficulties with returns.

Store Experience

Varied experiences in-store; some customers appreciated the cleanliness and organization, while others noted disheveled conditions and lack of staff.

Product Quality

Concerns raised about the quality of open box items and the handling of returns, leading to customer dissatisfaction.
  • DH
    Derita Hall
    Nov 11, 2025
    5.0
    My daughter wanted to go to Best Buy to check out their head phones. While she was looking at the head phones, I took the chance to look at the Microsoft Surfaces. I already have one but I wanted to see what the newer ones looked like and the updates on them. I found one that I liked and decided to play a game on it. The pixels were much better than my older one and u I like that it comes with copilot. One of the salesman came by and asked if I needed any assistance. I told him that I was merely browsing while my daughter looked around and he understood. Great customer service. I may be back to get the Microsoft Surface that I was looking at. I really liked it.
  • AJ
    AL J
    Oct 27, 2025
    1.0
    Paid 1500$ for an online purchase that said I could pick it up that day in store. Drove 30 miles to the store to pick it up. Then stood at the customer service counter for two hours while they said they were waiting for the warehouse to approve it... while I stood there looking at the sea of merchandise that I could have shopped from myself and avoided all of this... I thought ordering online would save time and make it easier. They took my money and that wanted me to wait at their counter all day. I cancelled my order, which wasn't easy, and Best Buy will never get my business again. They actively fought against taking my money by avoiding delivering a product and made me feel like an idiot standing at a customer service counter waiting for something I paid for hours before.
  • DC
    Dope Cat
    Oct 17, 2025
    1.0
    Joke of a wait here. 1 item on curbside pick up took forever. Just go inside and buy the item yourself.
  • DK
    Dale Kemp
    Oct 16, 2025
    5.0
    Staff was some of the most friendly and helpful, not to mention knowledgeable. What a great experience.
  • KS
    Keena Stuart
    Oct 14, 2025
    5.0
    Great service buying a phone. The sales agent was Very nice, patient and informative. I had to give Her a hung lol
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Frequently Asked Questions About Best Buy

What types of products does Best Buy in Aurora offer?

Best Buy in Aurora offers TVs, computers, appliances, and more electronics products.

What are the store hours for Best Buy in Aurora?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.