Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
5,387 reviews
5 stars
2,794
4 stars
1,224
3 stars
600
2 stars
220
1 star
549
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, many reported long wait times and unresponsive associates.
Product Availability
Customers expressed frustration over product availability and issues with online orders, including incorrect shipments.
Store Experience
The shopping experience varied significantly, with some customers enjoying a well-organized store and others encountering disorganized service and lack of assistance.
Staff Knowledge
There were complaints about staff knowledge, with some customers feeling that employees were not adequately informed about products.
- AAAhmed5 days ago1.0I received a PS5 disc game as a gift, I own a PS5 digital. I went to the Best Buy on Mississippi and explained the situation in full. The staff there told me an exchange was possible as long as it was the same exact game, even though the seal was broken. Based on that information, I agreed to proceed. At the desk, I was then told they didn’t have the digital version in stock and was sent to the Best Buy at Salida (about 20–30 minutes away), with the understanding that the exchange could be handled there. When I arrived at the Salida location and spoke with the general manager, she told me the exchange was not possible at all. I explained what the Mississippi store had told me. She made a phone call, returned, and said “no one said that,” which i replied with “what am i suppose to do with this then” which she then replied with “try gamestop” and i left. Now I’m stuck with a game I can’t use a gift. after being sent across town based on information that was later denied. This was extremely frustrating and shows a lack of communication and accountability between stores. If the exchange was never possible, I should have been told that upfront instead of wasting time and gas.
- CCchristopher cetnar6 days ago1.01 person at the register for pickup AND checkout,10 people in line, 6 employees sitting around doing nothing. Uhhhh yeaaaa
- DDDanJan 2, 20263.0Bought a gaming laptop. But box was damaged when I picked it up using online ordering.
- WCWalter CastellanoDec 31, 20255.0Excellent choice for the purchase of electrical equipment, computer variety and accessories.
- TKTim KoehnDec 31, 20255.0Cashier very helpfull. Since no one in electronics wanted to assist me.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Aurora, CO?
Best Buy in Aurora, CO is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup, but in-store pickup is available.
What types of products can I find at Best Buy Aurora?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Aurora, with expert advice and Geek Squad support.
Is the Best Buy Aurora store wheelchair accessible?
Yes, the Best Buy Aurora store has a wheelchair accessible entrance to accommodate all customers.
Can I use debit cards or checks for payment at Best Buy Aurora?
Yes, Best Buy Aurora accepts debit cards and checks for payment; cash-only payments are not required.
Does Best Buy Aurora provide electronics recycling services?
Yes, Best Buy Aurora offers electronics recycling services for customers looking to dispose of old devices responsibly.
Where is Best Buy Aurora located?
Best Buy Aurora is located at 13801 E Mississippi Ave, Aurora, CO 80012, USA.
What nearby dining options are available around Best Buy Aurora?
Nearby dining options include Venezuelan Flavor LLC, Guadalajara Family Mexican Restaurant, Bono's Pit BBQ, and Sonic Drive-In, providing a variety of cuisines to enjoy before or after your visit.
Are there any hotels near Best Buy Aurora for out-of-town customers?
Yes, La Quinta Inn Denver Aurora and Quality Inn are nearby hotels, offering convenient accommodation options if you're visiting from out of town.
What nearby services can assist with electronics repair or technical support?
Geek Squad and Batteries Plus are nearby services that provide mobile phone and electronic device repairs, which complement the offerings at Best Buy Aurora.