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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
5,353 reviews
5 stars
2,777
4 stars
1,217
3 stars
597
2 stars
219
1 star
543
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting unhelpful or dismissive staff, while others praised specific employees for their excellent assistance.
Product Availability
Several reviews noted issues with product availability and stock levels, leading to customer frustration when items were out of stock or incorrectly listed as available.
Store Environment
The store layout and organization received mixed reviews, with some customers appreciating the cleanliness and ease of navigation, while others felt staff were unengaged and not attentive to customer needs.
Online Orders
Customers expressed dissatisfaction with the online ordering process, citing issues with order fulfillment and communication regarding product availability.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers reporting positive interactions while others faced significant challenges and dissatisfaction with service.
- JSJoshua Sheek3 days ago5.0I do like someone here. Sometimes you're in and out. But sometimes you're waiting just for someone to notice you
- RLRobert LeiszNov 5, 20255.0I was in there yesterday and worked with a very helpful young man. He listened to the exact computer issue I was trying to resolve, and picked the right router for my needs.
- MNMatt NeillNov 4, 20255.0Every time I come here the staff is nice and helpful and works hard to get me what I want. Other Best Buy’s seem to act like they don’t want me to spend money there
- ABAnn BeeOct 29, 20251.0I went in to purchase a MacBook and told an employee in customer service exactly what I was looking for. Instead of helping me, she brushed me off and told me to “go over there.” I stood in the area she pointed to for several minutes, looking around for someone who could actually assist me. Since the laptops aren’t accessible on the floor, I needed an employee to retrieve one - yet no one ever followed up. It felt like they had no interest in helping customers make a purchase. I went and stood in line for customer service for awhile, but was never helped or acknowledged that I was back. I left and went to Costco to buy the computer.
- JWJessica WebsterOct 28, 20255.0Excellent shopping experience at Best Buy Aurora! 📚👍 The staff was knowledgeable, friendly, and extremely helpful in finding the perfect product for my needs. The store was well-organized and easy to navigate. I appreciated the competitive pricing and promotions available. Highly recommend Best Buy Aurora for all your electronics needs! 💻📱👏
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Aurora, CO?
Best Buy in Aurora, CO is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup, but in-store pickup is available.
What types of products can I find at Best Buy Aurora?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Aurora, with expert advice and Geek Squad support.
Is the Best Buy Aurora store wheelchair accessible?
Yes, the Best Buy Aurora store has a wheelchair accessible entrance to accommodate all customers.
Can I use debit cards or checks for payment at Best Buy Aurora?
Yes, Best Buy Aurora accepts debit cards and checks for payment; cash-only payments are not required.
Does Best Buy Aurora provide electronics recycling services?
Yes, Best Buy Aurora offers electronics recycling services for customers looking to dispose of old devices responsibly.
Where is Best Buy Aurora located?
Best Buy Aurora is located at 13801 E Mississippi Ave, Aurora, CO 80012, USA.
What nearby dining options are available around Best Buy Aurora?
Nearby dining options include Venezuelan Flavor LLC, Guadalajara Family Mexican Restaurant, Bono's Pit BBQ, and Sonic Drive-In, providing a variety of cuisines to enjoy before or after your visit.
Are there any hotels near Best Buy Aurora for out-of-town customers?
Yes, La Quinta Inn Denver Aurora and Quality Inn are nearby hotels, offering convenient accommodation options if you're visiting from out of town.
What nearby services can assist with electronics repair or technical support?
Geek Squad and Batteries Plus are nearby services that provide mobile phone and electronic device repairs, which complement the offerings at Best Buy Aurora.