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Verizon

4.5
(247 reviews)

Business Details

718 Del Sol Dr, Alamosa, CO
81101, United States
(719) 587-0107

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 718 Del Sol Drive in Alamosa, CO 81101

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
718 Del Sol Dr, Alamosa, CO
81101, United States

Hours

Reviews

4.5
247 reviews
5 stars
199
4 stars
16
3 stars
4
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing excellent service.

Negative Experiences

Several reviews highlighted serious issues with customer service, including unauthorized charges, unhelpfulness, and rude behavior from staff.

Efficiency

Customers appreciated the quick service and efficiency in processing transactions, with many noting they were in and out of the store in a timely manner.

Store Hours

Multiple reviews expressed frustration with inconsistent store hours, including instances of the store being closed when it was supposed to be open.

Product Availability

Some customers reported dissatisfaction with the lack of stock for certain products, such as phone batteries and accessories.
  • CJ
    Candice Johnson
    Jan 21, 2026
    5.0
    Excellent service. Quick and efficient. Purchased a New phone and was finished within the hour. Everything works perfectly..... I won't go anywhere else in the Valley.
  • RL
    Ron Lindsey
    Jan 1, 2026
    5.0
    They went out of their way to get my new phone set up
  • JP
    Juanita Phythian
    Dec 27, 2025
    5.0
    I had a great experience
  • MM
    Morice
    Dec 22, 2025
    5.0
    store went above and beyond to fix an major errors for 2 days from the corporate office happy customer excellent customer service
  • GO
    Guillermo Ortiz
    Dec 9, 2025
    1.0
    If you value your sanity, your wallet, or basic human decency, avoid this store like a biohazard. Salesperson Eliana S. posted unauthorized charges to my credit card — flat-out fraud. When I came back with the invoice in hand and asked for a simple refund, she refused, doubled down on the nonsense, and then — unbelievably — called the police on me for asking to reverse an illegal charge. The officers showed up, took one look at the situation, didn’t even bother asking for my ID, and apologized on behalf of the universe for the salesperson’s behavior. They were clearly embarrassed that they were even called. I walked out, called Verizon corporate, and guess what? They apologized too — because Russell Cellular is a third-party clown show — and immediately issued a full refund and compensation. That’s how clear-cut this mess was. But the damage was done. The experience was so astonishingly unprofessional that I’m done with Verizon entirely. I’ve moved to AT&T purely to avoid ever dealing with scammers like Eliana S. or another Russell Cellular store again. If this is how they treat customers, run. Don’t walk. Run.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Alamosa, CO?

The Verizon store is located at 718 Del Sol Drive, Alamosa, CO 81101.

What are the operating hours of the Verizon store in Alamosa?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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