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Dépannage Informatique Genève

4.8
(80 reviews)

Business Details

Rue du Commerce 4, Genève, GE
1204, Switzerland
+41798685050
https://depannageinformatique.ch

About

IT SupportComputingData processing servicesComputer servicesSoftwareComputer systems and accessoiresIT - Information Technology
Dépannage Informatique Genève — computer repair shop in central Geneva: PC, Mac, Wi-Fi Dépannage Informatique Genève runs a walk-in shop in the heart of Geneva, Rue du Commerce 4, 1204 Geneva, a short walk from Bel-Air and the Confédération shopping centre. You can meet us in person, drop off your device, or simply get quick advice. This is our core transparency commitment: unlike businesses that only exist online or operate from abroad, we are a real, physical address in Geneva — accessible and identifiable. Dépannage Informatique Genève is the local service brand operated by i4M Services Informatiques Sàrl, a Swiss IT company registered in the Commercial Register of the Canton of Geneva (CHE-325.495.659). Active in Geneva since 2015 and operating since 2020 under i4M Services Informatiques Sàrl, we help private individuals and self-employed professionals in Geneva with all their everyday IT needs, with a personal, transparent, local approach. Our Microsoft-, Cisco- and VMware-certified technicians provide same-day service, Monday to Saturday, subject to availability: at your home anywhere in the canton of Geneva, remotely via secure remote access, or directly in our city-centre workshop. OUR SERVICES Computer repair and troubleshooting for PC and Mac: viruses, slow computers, start-up problems, hardware failures, broken screens, failing batteries, keyboards, overheating. All brands, all models. Network installation and configuration: home Wi-Fi, fibre optic, mesh systems, coverage optimisation, router, access point and repeater setup. Removal of viruses, ransomware, adware and other malware. Full system clean-up, restoration of Windows or macOS integrity, and lasting protection (antivirus, updates, best practices). Data recovery from damaged media: hard drives, SSDs, USB sticks, memory cards, external drives. Systematic diagnostic before any quote. Confidentiality guaranteed. Printer installation, configuration and troubleshooting: Wi-Fi, USB, network sharing, scanners, multifunction printers, driver and connection issues. Backups and data protection: reliable backup solutions (external drive, secure cloud hosted in Switzerland), a recovery plan tailored to your needs, protection against accidental loss and ransomware attacks. Performance optimisation: system clean-up, removal of unnecessary programs, driver and software updates, start-up management. Advice and training: getting started with Windows, macOS, Microsoft 365, email management, photo backup, online safety. Personalised sessions at home or remotely. THREE WAYS WE CAN HELP In our city-centre workshop: drop off your computer at Rue du Commerce 4, 1204 Geneva — no appointment needed. In-shop diagnostic (max. 30 minutes): CHF 60. Quote provided before any work begins. The repair timeframe is confirmed after diagnosis and depends on the model, required parts and availability. At your home: our technicians come to you anywhere in the canton of Geneva — Carouge, Lancy, Meyrin, Vernier, Onex, Thônex, Plan-les-Ouates, Bernex, Versoix, Grand-Saconnex, Chêne-Bougeries and all other municipalities, as well as the city districts (Plainpalais, Eaux-Vives, Champel, Servette, Pâquis). Remotely: for most software issues (Microsoft Office, email setup, Wi-Fi, light malware removal, training), we work via secure remote access, with no call-out fee. OUR APPROACH Transparent pricing: the quote is announced before any work begins — no surprises on the invoice. Clear diagnosis, options explained, the choice stays yours. Multilingual service: our technicians assist you in French, English and Italian. Convenient for Geneva's international community. An established Swiss company: i4M Services Informatiques Sàrl is a Swiss limited liability company registered in the Commercial Register of the Canton of Geneva. We operate exclusively from Switzerland, with traceable after-sales service. WHO WE HELP Private individuals: families, retirees, students, remote workers. For your personal computers, home Wi-Fi, backups, or learning new tools. Self-employed professionals: lawyers, architects, doctors, consultants, artists, freelancers. For a reliable workstation, the security of your data, and responsive support when you need it. CONTACT Phone: 079 868 50 50 Address: Rue du Commerce 4, 1204 Geneva Web: depannageinformatique.ch Email: info@depannageinformatique.ch Same-day service, Monday to Saturday, subject to availability. Quote provided before any work begins.

Location

Dépannage Informatique Genève
Rue du Commerce 4, Genève, GE
1204, Switzerland

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

4.8
80 reviews
5 stars
72
4 stars
4
3 stars
0
2 stars
0
1 star
4
  • VT
    Valerie Thöni
    Oct 6, 2026
    5.0
    Merci beaucoup pour votre intervention rapide et efficace. Je recommande I4M.
  • EE
    Eloha Elohim
    Oct 1, 2026
    5.0
    Tres bien
  • MH
    Mary Hohn
    Sep 24, 2026
    5.0
    Équipe très sympa et efficace, à l'heure!! Mon ordinateur portable est comme neuf !! Je peux dorénavant faire des réparations directement en ligne ! Parfait je recommande!!
  • AM
    Augustine Mampouya
    Sep 17, 2026
    5.0
    Conseiller en informatique à l’écoute. Il a su identifier rapidement le problème. Il est satisfaisant de se sentir écouté et comprise lorsque nous rencontrons des problèmes informatiques surtout quand nous avons aucune notion.
  • CC
    Catarina Carvalho
    Sep 3, 2026
    5.0
    Très professionnel et efficace ! Le problème de mon PC a été parfaitement réglé. Je recommande sans hésiter. Merci encore à Travis pour son professionnalisme, son sérieux et son efficacité.

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