Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yucca Valley, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
598 reviews
5 stars
469
4 stars
44
3 stars
19
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting specific employees like Destiny, Redd, and Elijah for their helpfulness and professionalism.
Knowledgeable Staff
Numerous reviews noted the staff's extensive product knowledge, with employees providing detailed explanations and assistance with various devices and plans.
Mixed Experiences
While many customers had positive experiences, some reported poor service and long wait times, indicating inconsistency in customer experiences.
Store Environment
The store was generally described as clean, though some customers suggested improvements to seating comfort.
Sales Practices
A few customers expressed concerns about aggressive sales tactics and unexpected charges, suggesting a need for clearer communication regarding pricing and services.
- YAYounger AveryNov 15, 20255.0Very helpful and professional
- DSDIANA SPIDALLNov 6, 20255.0Destinee at the Yucca Valley store was so helpful and answered all of my questions. She is a wonderful representative for Verizon.
- TSTammy ShidlerNov 5, 20255.0Victoria was the nicest person .She was very helpful
- AAAli AlghawiOct 21, 20251.0The worst service and treatment, the employee is indifferent to providing the service and is not qualified Go to other companies and I do not recommend dealing with this branch
- TWToni WoodOct 15, 20252.0Verizon store at Sports Arena was so time consuming. I spent several hours, three different days, dealing with buying a new phone. Wrong phone was given to me so only half my information transferred and, after ordering a new phone, had to have info transferred, again, which took 3 hours. Again, voice mail, email, Gmail, messages, are not on my new phone. So frustrating!!!!
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Yucca Valley offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Victra in Yucca Valley?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Victra store in Yucca Valley offer in-store pickup?
Yes, Victra offers in-store pickup for orders.
Which brands can I find at Victra in Yucca Valley?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What payment options does Victra in Yucca Valley accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Victra store provide free Wi-Fi?
Yes, Victra provides free Wi-Fi for customers in the store.
Is Victra in Yucca Valley welcoming to LGBTQ customers?
Yes, Victra welcomes LGBTQ customers and strives to create an inclusive environment.
Where is Victra located in Yucca Valley?
Victra is located at 58132 29 Palms Highway, Unit A, Yucca Valley, CA 92284.
What mobile phone stores are located near Victra in Yucca Valley?
Nearby mobile phone stores include Metro by T-Mobile, GoWireless Verizon Premium Retailer, and T-Mobile stores, allowing customers to compare services and devices.
What dining options are available near Victra for a meal before or after your visit?
Nearby dining options include Wingstop for chicken wings, Domino's Pizza for pizza and fast food, Sonic Drive-In for burgers, and Subway for sandwiches, providing a variety of casual meals.
What entertainment or recreational venues are close to Victra in Yucca Valley?
Nearby entertainment includes Hollywood Entertainment Corporation for movies and music, Yucca Bowl for bowling, and Nick's Bar and Billiards for sports and pool games.