Business Details
About
VeterinariansVeterinary Clinics & HospitalsVCA Animal Hospitals
VCA Yucca Valley Animal Hospital is your small town veterinary hospital. We started in 1981 with two veterinarians and have grown along with our Hi-desert community to six veterinarians and an amazing support staff. As a well-established, full service veterinary hospital we offer top-of-the-line medical care and outstanding client service. Services include exams, vaccines, surgeries, dental care, microchipping, domestic & international health certificates, cold laser therapy, diagnostics, x-rays, euthanasia & cremation services. Ultrasounds, soft tissue & orthopedic surgeries are scheduled by appointment with traveling doctors. We offer urgent care most Mondays through Fridays 8am to 5:30 pm. We see avians, reptiles, and pocket pets.
Location
VCA Yucca Valley Animal Hospital
57185 29 Palms Highway, Yucca Valley, CA
92284, United States
Hours
Reviews
4.1
434 reviews
5 stars
300
4 stars
35
3 stars
15
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while some customers praise their friendliness and compassion, others report rude and dismissive behavior from certain employees.
Care Quality
Many customers appreciate the quality of care provided to their pets, highlighting the professionalism and kindness of some veterinarians and staff.
Pricing Concerns
Numerous reviews express dissatisfaction with high prices and unexpected charges, leading to feelings of being overcharged or misled about costs.
Emergency Response
Some customers report positive experiences with emergency care, while others express frustration over being turned away or receiving inadequate assistance.
- CLCharles LacyJan 5, 20265.0I cannot say enough amazing things about VCA Yucca Valley. We walked in unexpectedly with our small senior dog after she had stepped on a jumping cholla, and from the very first moment, the entire staff went above and beyond. They were immediately compassionate, calm, and incredibly caring toward our little girl, treating her with so much gentleness and love during a very stressful situation. What truly set them apart, though, was how they didn’t stop there — they also helped remove cholla from both myself and my wife without hesitation. Their kindness, patience, and willingness to help in every possible way was something we have never experienced before. You can tell this team genuinely cares about both pets and their people. We truly cannot thank them enough, and I can honestly say I have never been more impressed by an entire veterinary staff from top to bottom. Absolutely exceptional care and humanity. THANK YOU!!
- LLLindaDec 22, 20255.0Awesome friendly staff. Thank you for the info and support
- LHLaurie J. HerndonDec 20, 20254.0Very nice helpful staff. Vets always come across as a bit stoic. It's a very hard profession to be in so I try not to be too judgmental
- RRRobert RuedasDec 1, 20255.0They were very professional. Took a look at our dogs bruised leg. It was ok. Had her nails trimmed.
- JGJames GrimaldiNov 13, 20251.0After several visits to this VCA location, I can confidently assert that it is a poorly operated veterinary clinic. The staff is often combative with clients. Almost every time I'm there I witness someone receiving rude, dismissive, or outright hostile communication from the front-end employees. As for their duty of care: While picking up my dog after a procedure, I was left alone in an exam room for an hour (no exaggeration, I was watching the clock). Nobody checked in on me once, and by the 45 minute mark I really started to believe something might have gone wrong with my pet. I eventually made my presence known (I'm very patient and empathetic with sevice workers...but there's a limit). If this is how they treat a human...I have to wonder how my poor puppy must have been treated. My last visit, and I mean my LAST visit, I was bringing my puppy for a round of vaccines and I wanted the vet to examine my dogs ears, as she had scratched them pretty badly. I showed up 20 minutes early, yet didn't get seen by anyone until 15 minutes AFTER my scheduled appointment. I was informed that they didn't have adequate supplies for her exam and testing, despite my appointment being made months in advance, I was asked to come back the following day (because taking time of work is just that easy and convenient). Now, it turns out they just had to send my dogs heartworm test out to a lab...and didn't actually need me to reschedule, which is great but they also didn't examine her for more than a minute. I really did try to give this place the benefit of the doubt, but I wouldn't even recommend this VCA to someone putting their pet down.
Frequently Asked Questions About VCA Yucca Valley Animal Hospital
What are the regular operating hours of VCA Yucca Valley Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, and Saturday from 8:00 AM to 6:00 PM. It is closed on Sundays.
Does VCA Yucca Valley Animal Hospital offer urgent care services?
Yes, urgent care is available Monday through Friday from 4:00 PM to 8:00 PM.
What types of animals does VCA Yucca Valley Animal Hospital treat?
They treat a variety of animals including birds (avians), cats, dogs, exotics, pocket pets, pot-bellied pigs, rabbits, and reptiles.
What veterinary services and treatments are offered at VCA Yucca Valley Animal Hospital?
Services include exams, vaccines, surgeries, dental care, microchipping, health certificates, cold laser therapy, diagnostics, x-rays, euthanasia, and cremation among others.
How many veterinarians and staff work at the VCA Yucca Valley Animal Hospital?
The hospital has six veterinarians and an experienced support staff team.
Where is VCA Yucca Valley Animal Hospital located?
It is located at 57185 29 Palms Highway, Yucca Valley, CA 92284, USA.
Is there a special offer for new clients at VCA Yucca Valley Animal Hospital?
Yes, new clients can get a coupon for a free first exam by visiting their website.
Which nearby transit option can help me get to VCA Yucca Valley Animal Hospital?
Yucca Valley Station, a train station and fire department, is nearby and can help with transportation to the animal hospital.
Are there any nearby pet grooming services close to VCA Yucca Valley Animal Hospital?
Yes, Groomingdales Paw Spa, a pet groomer and pet sitting service, is located nearby and can complement your visit to the animal hospital.
Can I find food and drink options near VCA Yucca Valley Animal Hospital?
Yes, there are several dining options close by including The Tiny Pony (burger restaurant and bar), La Casita Restaurant (Mexican cuisine), and Las Palmas Mexican Cuisine (restaurant and lounge).