Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Northpointe Animal Hospital
880 West Onstott Frontage Rd, Yuba City, CA
95991, United States
Hours
Reviews
3.9
363 reviews
5 stars
225
4 stars
35
3 stars
14
2 stars
13
1 star
76
What are people saying?
AI-generated from recent customer reviews
Emergency Care Issues
Multiple customers expressed frustration over the clinic's inability to provide timely emergency care, with some being turned away or experiencing long wait times.
Compassionate Staff
Several reviews highlighted the kindness and professionalism of the staff, particularly during difficult situations involving pet loss or urgent care.
High Costs
Many customers felt that the clinic prioritized profit over care, citing high prices for services and unnecessary treatments.
Mixed Experiences
While some customers reported positive experiences with care and treatment, others shared negative encounters with staff and service quality.
Communication Problems
Numerous reviews mentioned issues with communication, including long wait times for updates and misunderstandings regarding appointments and treatment options.
- ASAngela SOct 25, 20251.0I was desperate to get emergency care for my beloved 10-year-old cat, Lazarus, after he ingested medication. I drove all the way from Biggs, CA, only to find the clinic was closed with just a note on the door saying no doctor was available that night. For an emergency clinic, this lack of prior notice or alternative options was deeply disappointing and heartless. I rushed to another clinic in Chico, but sadly Lazarus died just minutes from there. This clinic seemingly cares more about money than the wellbeing of each unique and cherished animal, forgotting they are a family member not JUST a pet. I wholeheartedly believe that had they been open, Lazarus would still be here today and being I live alone and Lazarus was my only pet, this heartbreak is nearly unbearable. I cannot recommend this clinic for urgent/emergency care and urge others to seriously consider whether support for this clinic aligns with their care expectations. Heaven forbid you should ever find you pet needing emergency care.
- JSJennifer SalazarOct 20, 20251.0Absolutely awful and money hungry! We had a terrible experience here. There is a female vet there I didn’t get her name but she was just absolutely no help and was hesitant to even help my dog out and not doing what we were asking. They charged us so much money and claimed to give my dog medicine, but I am highly sure that they did nothing and just sent us out and still charging us hundreds of dollars. Terrible never come here, I’m sure they would rather let your animals die and charge you for it!
- MSMaya SolorioOct 7, 20255.0VCA has awesome staff! Everyone was so kind and very professional.
- CGCharish GardnerSep 29, 20255.0I will only go here always for my 3 dogs they saved my pup from Parvo were amazing working with me to get him the best care worked with my budget and offered solutions beyond amazing care for the pets and owners !!!!
- KOKeith OlsonSep 21, 20255.0You guys saved my boy's life with the antibiotics and fluid injection. If the time comes where I become financially wealthy, or I inherit a large enough amount, I will donate to your facility. Mere words are not enough to describe how grateful I am for your service, and the exceptional manner in which you treat your patients and us parents. Sincerely Keith Olson & St. Louis
Frequently Asked Questions About VCA Northpointe Animal Hospital
What are the operating hours for VCA Northpointe Animal Hospital?
VCA Northpointe Animal Hospital is open from 8:00 AM to 8:00 PM Monday through Saturday, and 8:00 AM to 6:00 PM on Sundays.
Where is VCA Northpointe Animal Hospital located?
It is located at 880 West Onstott Frontage Rd, Yuba City, CA 95991, USA.
What types of animals does VCA Northpointe Animal Hospital serve?
The hospital primarily serves cats and dogs.
What types of services are offered at VCA Northpointe Animal Hospital?
They offer a wide range of services including advanced care, dental care, cardiology, diagnostics, surgery, vaccinations, grooming, boarding, and wellness exams among others.
Is VCA Northpointe Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What payment options does VCA Northpointe Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA Northpointe Animal Hospital offer any promotions for new customers?
Yes, new customers can click for a Free First Exam coupon on their website.
Where can I find VCA Northpointe Animal Hospital online?
You can visit their website at https://vcahospitals.com/northpointe and their Facebook page at https://www.facebook.com/394524120632465.
What nearby dining options are available near VCA Northpointe Animal Hospital?
Nearby restaurants include Sizzler, Pete's Restaurant & Brewhouse, Chili's Grill & Bar, and In-N-Out Burger, which customers can visit before or after their appointments.
Are there any nearby wellness or health-related services close to VCA Northpointe Animal Hospital?
Yes, nearby wellness options include Spinefit and Stubblefield Family Chiropractic for chiropractic and holistic care, as well as Reed Family Dental for dental services.
What nearby beauty and grooming services can I find around VCA Northpointe Animal Hospital?
Nearby beauty salons include Carnes and Company Salon, Beauty By Shyla, Melissa Poma Hair, and Hair By Jaclynn Hutton, offering hair and beauty services customers might enjoy.