Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yreka, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
217 reviews
5 stars
164
4 stars
19
3 stars2
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Devin, Declan, and Emily.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle complex transactions effectively.
Wait Times
A common complaint was the long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding issues with promotions and account management.
- LBLynn BWell5 days ago5.0The representative, Ashley, was easy to talk with and was able to answer all our questions and offer helpful tips.
- PMPatricia MarshallOct 20, 20255.0Ashley was so patient and wonderful. Very knowledgeable
- KWKyle WilsonOct 7, 20255.0Devin is the best guy to be working at Verizon helped me out when I needed he deserves a promotion!
- BABrenda AyresSep 23, 20255.0Bree and crew were excellent helping each other to help give me the best items to purchase.
- GGGabe GraySep 19, 20255.0Great customer service and friendly environment
Frequently Asked Questions About Verizon
What products and services does Victra in Yreka offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection services like new lines, upgrades, and new devices.
What are the store hours for the Victra Verizon Authorized Retailer in Yreka?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer located in Yreka, CA?
Victra is located at 1940 Fort Jones Rd, Ste 5, Yreka, CA 96097.
What payment options are accepted at the Victra store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra in Yreka offer in-store pickup?
Yes, Victra offers in-store pickup services.
Are there nearby mobile phone stores near Victra in Yreka?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, UScellular, U.S. Cellular Authorized Agent - Cascade Wireless, and T-Mobile stores.
What convenience stores are near the Victra Verizon store in Yreka?
Circle K is a nearby convenience store where customers can grab quick snacks or essentials when visiting Victra.
Are there dining options near Victra in Yreka for customers to visit before or after shopping?
Yes, Subway is a nearby sandwich shop where customers can enjoy a meal when visiting Victra.
What brands of devices and accessories does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does Victra offer any services or programs for environmentally conscious customers?
Yes, Victra provides electronics recycling services to help customers responsibly dispose of old devices.