Business Details
20615 Yorba Linda Blvd, Yorba Linda, CA
92886, United States
Certified by Verizon • Feb 22, 2026
(714) 660-0392
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Yorba Linda, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
177 reviews
5 stars
148
4 stars
7
3 stars
3
2 stars0
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Erik, Moses, and Dina, highlighting their product knowledge and willingness to assist.
Mixed Experiences
While some customers had excellent interactions, others reported rude or unhelpful service, leading to a divided perception of the store's overall service quality.
Product Knowledge
Several reviews noted the staff's strong product knowledge, which helped customers make informed decisions about their purchases.
Long Wait Times
Customers expressed frustration with long wait times and inadequate staffing during busy periods, impacting their overall experience.
Billing Issues
Multiple reviews mentioned confusion and dissatisfaction with billing practices, including unexpected fees and discrepancies in charges.
- NRNeil RomeroFeb 9, 20265.0Erik was incredibly helpful and knowledgable. He fully explained everything in detail as it related to our internet purchase and answered all of our questions. A great employee!! His product knowledge and people skills were off the charts.
- BDBetty DayJan 24, 20265.0Excellent service gave me all the various options really appreciated the help
- DBDon BrokopJan 17, 20265.0Great product knowledge & service. I highly recommend seeing Erik at the Yorba Linda Verizon store.
- JFJ FJan 12, 20261.0The bald staff member was completely expressionless, almost like a robot. He showed no basic courtesy—no smile, no friendliness, and barely spoke a word. The whole interaction made us feel as if we were bothering him, or as if we owed him money, rather than being customers. It was very clear that he dislikes his job and has no interest in providing service. This kind of attitude is extremely unprofessional and made the experience uncomfortable. Our family has been using Verizon for years, our family and relatives—around ten people in total—have been long-term Verizon customers for years, which makes this attitude even more disappointing and unacceptable.
- NRNiko RoseteJan 9, 20265.0Moses was awesome! He helped my wife and I upgrade our phones with ease and even help me change my account to take advantage of Verizon’s business account benefits. He’s very patient and helpful.
Frequently Asked Questions About Verizon
What kind of products does Verizon at 20615 Yorba Linda Blvd offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the store hours for Verizon in Yorba Linda?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Yorba Linda provide in-store pickup service?
Yes, Verizon offers in-store pickup service for customers.
What payment methods are accepted at this Verizon store?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle electronics at the Verizon store?
Yes, the store offers electronics recycling services.
Does Verizon Yorba Linda store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at the store.
What are some nearby places customers might visit when coming to Verizon at Yorba Linda Boulevard?
Nearby places include Starbucks for coffee, Rubio's for Mexican seafood, and Eastlake Village Shopping Center for shopping.
Are there any nearby fitness or wellness centers close to Verizon in Yorba Linda?
Yes, Yorba Linda Fitness gym and MedPost Urgent Care of Yorba Linda are located nearby for fitness and health needs.
Where can I get my hair or beauty services near the Verizon store?
Nearby beauty salons include Fantastic Sams, Simply Lux, Solidarity Barbershop, and Bae Leaf Beauty Blog for hair and beauty services.
How can I schedule services or manage my account with Verizon?
You can use the My Verizon app available on the Apple App Store to schedule services and manage your account or visit their website.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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