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Brand Certified

Verizon

4.5
(527 reviews)

Business Details

15494 Whittier Blvd, Whittier, CA
90603, United States
(562) 943-6100
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Whittier, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
15494 Whittier Blvd, Whittier, CA
90603, United States

Hours

Reviews

4.5
527 reviews
5 stars
433
4 stars
25
3 stars
8
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unprofessional.

Sales Practices

Several customers reported issues with hidden fees and misleading information regarding pricing and promotions.

Staff Knowledge

While some staff members were noted for their knowledge and efficiency, others were described as unhelpful or lacking product knowledge.

Store Environment

The store environment received positive remarks for cleanliness and welcoming atmosphere, although some customers experienced long wait times.
  • PH
    Patty Hernandez
    Feb 19, 2026
    5.0
    It's looks perfect. Just a little too expensive. I just love that it's has a lifetime warranty.
  • SZ
    Steve Zavatsky
    Feb 15, 2026
    5.0
    Very helpful, knowledgeable.
  • SH
    Sylvia Holguin
    Feb 12, 2026
    5.0
    We went to the Whitwood Mall store and met Garland who listened and set us up with a new two line plan with new phones. It was a pleasant experience.
  • AL
    Annmarie Leon
    Feb 11, 2026
    4.0
    Great experience except for the fact that I had to go get cash because they were having system issues. Very inconvenient
  • BD
    Bill Dodge
    Jan 17, 2026
    1.0
    Switched over five lines from T-Mobile on a business account. Was promised they could be the T-Mobile price. Month after month of cost kept going up and I was told wait wait you’ll get your credits eventually. For a months later and it’s almost $70 more than T-Mobile was. Plus, I have all these add-ons and extras. I didn’t want and I was told you can’t take those off or you will lose all your credits. Total bait and switch very unhappy.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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