Geek Squad

3.4
29 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1015 N La Brea Ave, West Hollywood, CA
90038, United States

Hours

Reviews

3.4
29 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
2
1 star
10
  • FA
    Frida Davidsson Art
    Sep 9, 2025
    1.0
    Horrible. They destroyed my computer and blamed it on me, they lied and mislead me. I had to speak to the manager. I strongly regret trusting them: took them 3 weeks to ”fix” it. Can’t believe what a horrible service they gave me. I had to go back and forth 10 times. They literally broke a part and blamed me and I had to show them videos of my computer before where they can see the computer was fine before I left it with them. He admitted that they broke it. Now my computer is worse than it was when I left it there. Horrible
  • PM
    Paul Mark Morris
    Jun 15, 2025
    5.0
    Five stars for the Geek Squad at the Best Buy on La Brea and Hollywood—truly above and beyond service. I missed my scheduled appointment and showed up expecting to reschedule or wait a while, but they didn’t bat an eye. No attitude, no hassle—they just helped. May, the service professional who worked with me, was outstanding. Super knowledgeable, efficient, and genuinely helpful. She didn’t just go through the motions; she thought outside the box and offered smart advice on how to handle my Apple repair in a way that saved me time and possibly money. You can tell she knows her stuff and actually cares about solving the problem, not just closing out the ticket. This location has the rare combo of technical know-how and friendly, flexible service—something that’s not always a given when you’re dealing with tech support. Whether you’re a walk-in or have a scheduled slot, it’s clear the team is focused on getting things done right. Highly recommend if you need reliable tech support with a human touch.
  • ND
    Nick D'Attomo
    Oct 7, 2023
    1.0
    Ordered a fridge. Scheduled delivery. Sat home waiting. No call. No show. Just decided they didn’t want to do it. I cancelled my order

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 1015 N La Brea Ave in West Hollywood offer?

Geek Squad provides tech repair, setup, and support services for electronics, computers, mobile phones, and appliances. You can schedule service in store or online.

What are the operating hours for Geek Squad at this location?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.