Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
5,806 reviews
5 stars
3,391
4 stars
1,243
3 stars
567
2 stars
194
1 star
411
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unprofessional and unresponsive.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock availability and receiving open-box items that were not in new condition.
Installation Issues
Several reviews highlighted problems with Geek Squad installation services, including unprofessionalism and failure to meet promised installation standards.
Online Order Experience
Customers reported frustrations with online order processes, including delays and poor communication regarding pickup and delivery.
Store Environment
The store is generally described as clean and well-organized, with free parking available, but some customers found it understaffed.
- GTGabriel torresJan 5, 20262.0Flirty co workers. I don’t know what the policy is for Work romances but it was really uncomfortable. I had gotten a christmas gift I wanted to return and as i was returning them a really short girl was being flirty with the dude that was helping me out. I felt like I was in between their conversation. I don’t know if i’d ever return again especially after an awkward encounter.
- FAFuture AttorneyJan 3, 20265.0I always have a great experience at this Best Buy location. It’s never crowded, which makes shopping stress-free, and the free underground garage parking is such a bonus—especially on rainy days. The staff is always friendly, welcoming, and quick to help. Today, Gaby from Meta went above and beyond. She was so sweet and patient, and really took her time to help me make the right choice for a gift. I truly appreciated her care and attention. Highly recommend this location!
- SWSydney WhiteJan 2, 20265.0Truly the greatest Best Buy experience I’ve had ever. Wyatt is amazing, so informative and helpful! Me and my husband were looking for a WiFi Router and we are so grateful he was there to help us through that process.
- PPPanama PayneDec 30, 20251.0Needed to make a visit to get my Apple Watch fixed. I don’t currently have a car so I traveled there on my Hiboy scooter I bought from them a few months ago. I was stopped at the entrance and told I could not enter with the, even I was going to customer service to get assistance for my watch. This Best Buy store sucks and it seems like they go the extra mile to make things more difficult for customers. Never had so many bad experiences in a Best Buy before. They are very discriminatory in the way of following guidelines. Shame
- SMShahrad MizrahiDec 21, 20255.0Dylan at the Best Buy West Hollywood Magnolia location provided exceptional customer service while helping me purchase Sony’s flagship OLED model. He was professional, highly knowledgeable, and attentive from start to finish. Rather than rushing the process, Dylan took the time to understand exactly what I wanted out of a premium display and walked me through the key differences that matter—picture processing, brightness performance, motion handling, and real-world viewing conditions—so I could make an informed decision with confidence. What truly sets Dylan apart is his ownership and follow-through. He made the entire experience efficient and seamless, handled the details without any confusion, and ensured everything was properly arranged. His communication was clear, his demeanor was calm and courteous, and he approached the transaction with the kind of care and precision you expect when purchasing a top-tier product. Because of Dylan, I left feeling confident that I chose the right TV and that the purchase was handled correctly. If you’re shopping for a premium television—especially a Sony flagship OLED—I strongly recommend this Magnolia location and specifically recommend working with Dylan.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in West Hollywood?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy in West Hollywood.
Does Best Buy in West Hollywood offer in-store pickup?
Yes, Best Buy West Hollywood offers in-store pickup for your convenience.
What are the operating hours for Best Buy in West Hollywood?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is the Best Buy West Hollywood location wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does Best Buy West Hollywood provide repair services?
Yes, Geek Squad support and in-store repair services are available at this location.
Can I recycle my old electronics at Best Buy in West Hollywood?
Yes, this Best Buy offers electronics recycling services.
What is the address and contact number for Best Buy in West Hollywood?
Best Buy West Hollywood is located at 1015 N La Brea Ave, West Hollywood, CA 90038. You can reach them at +1 323-883-0219.
Are there any dining options near Best Buy West Hollywood?
Yes, nearby dining options include Los Tacos, The Pizza Press, and Baja Fresh, great for a meal before or after your shopping trip.
Where can I find mobile phone stores near Best Buy West Hollywood?
Nearby mobile phone stores include Geek Squad, T-Mobile, and Verizon, which can help with phone accessories and services.
What shopping centers or entertainment spots are near Best Buy West Hollywood?
West Hollywood Gateway, a shopping center with a cinema, is nearby, offering shopping and entertainment options close to Best Buy.