Geek Squad

3.6
20 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1800 Plaza Dr, West Covina, CA
91790, United States

Hours

Reviews

3.5
20 reviews
5 stars
10
4 stars
3
3 stars
1
2 stars
0
1 star
6
  • HG
    H. Garcia-Ortiz
    Jun 11, 2025
    5.0
    I called geek squad my washer had been making lots of noise and not washing clothes properly. I called geek squad and I got an appointment pretty quickly. The lady and gentleman who came out to our home in covina were excellent! Very easy diagnosed problem communicated the problem to me, ordered parts and gave me a return appointment. They both returned went straight to work and fixed the problem I couldn't ask for a better experience! My washer works better than when it was brand new! Thank you two very much im sorry it took so long for the review. Thank you for the great job!
  • DW
    Donna W
    Mar 9, 2024
    5.0
    Had an issue with my computer and made an appointment to have a Geek Squad tech to look for malware and other issues. Tech Raymond got the ball rolling and had my computer checked in. Came back a couple days later to pick up my computer which had antivirus software installed. Tech Raymond helped me install antivirus on cellphone and tablet. Very happy with Geek Squads service.
  • RL
    Randy Leos
    Jun 2, 2022
    5.0
    Good customer service
  • IA
    Ignacio Alfaro
    May 23, 2018
    1.0
    bad service technician dont know how the get to do this job diagnosed was wrong order so many parts and still not working make 2 repairs on refrigerator spends almost $1000.00 on 2 visit fist time have replaced compressor and some other parts only last for 4 months call customer service have to order more parts take 2 weeks to get parts and repair condenssor again fail pass 4 months tha warranty only for 3 months so can do nothing for after all had new compressor condenssor new computers board after spend oll the money they told me CAN FIXED and personally i ask if work fix yes most common problem all ready have replace need to get PROFESSIONAL TECHNICIAN to diagnosed problems not parts replacement stay away from this costumer service people from West covina geek squad
  • NZ
    Nicholas Zuniga
    Nov 11, 2016
    4.0
    Great at what they do but a little pricey.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in West Covina offer?

Geek Squad provides tech repair, setup, support, data recovery, and appliance repair services.

How can I schedule a service appointment with Geek Squad at Best Buy?

You can schedule service either in-store or online via their website.