Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Watsonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
230 reviews
5 stars
115
4 stars
40
3 stars
23
2 stars
17
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others were described as rude and unprofessional.
Long Wait Times
Many customers reported long wait times and inefficient service, often leading to frustration and dissatisfaction.
Staffing Issues
Several reviews mentioned understaffing and disorganization, contributing to poor customer experiences.
Product Availability
Customers expressed disappointment over the lack of available products, particularly phones, which affected their purchasing experience.
- MWMark WeberJan 4, 20261.0I just left Verizon store in Watsonville & I see why everyone is leaving Verizon! The customer service was awful& rude and anything u want to do w your account you lose the grandfather account status,what a joke!
- IRIleana RodriguezDec 30, 20251.0Came in to buy a phone and they don’t have any for sale no I phone no android no other company it’s lame how a big company can’t keep up
- DDDana DreessenOct 2, 20253.0Hard
- AAAnonymousAug 31, 20251.0The guy with the glasses was rude when i interacted with him. I asked for some help and I received unhelpful responses. I was hoping an employee could provide answers, and instead I got a narcissistic response and behavior from the employee.
- EEEuphoriixaAug 19, 20251.0There’s a semi-blonde-haired, light skin, chubby woman who works there and is very rude to customers. She was treating a man badly with unnecessary aggressive attitude before helping me. When she did help me, she added things to my account that I later discovered on my bill — things I didn’t ask for or want.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Watsonville?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones are available at the Verizon Watsonville store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Watsonville Verizon store.
What types of products and services does Verizon Watsonville offer?
They offer mobile plans, wireless internet, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon in Watsonville?
Yes, you can schedule an in-store appointment through their website or the My Verizon app for a convenient visit.
Does Verizon Watsonville provide options for order pickup and delivery?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Watsonville store?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Is there free Wi-Fi available at Verizon in Watsonville?
Yes, the Verizon store provides free Wi-Fi for its customers.
What nearby restaurants can I visit around the Verizon store in Watsonville?
Nearby you can enjoy pizza at Piara Pizza, Pizza Hut, or Corralitos Pizza, as well as fast food at Jack in the Box and Subway.
Are there any nearby places where I can relax or stay when visiting the Verizon Watsonville store?
Yes, Hotel El Panamá is located nearby where you can stay during your visit to the Verizon store.
What nearby services are available around Verizon Watsonville for additional support?
Nearby services include CPR Cell Phone Repair for device repairs, OceanBreeze Family Dental, and several ATMs such as Bank of America ATM and Wells Fargo Bank.