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Brand Certified

Verizon

3.8
(336 reviews)

Business Details

(831) 786-0267

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Watsonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1051 S Green Valley Rd, Watsonville, CA
95076, United States

Hours

Reviews

3.8
336 reviews
5 stars
180
4 stars
45
3 stars
31
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly interactions to rude and unhelpful staff.

Wait Times

Many customers reported long wait times and inefficient service, leading to frustration and dissatisfaction.

Product Availability

Several reviews mentioned a lack of available phones and products, which disappointed customers looking to make purchases.

Staff Knowledge

While some employees were praised for their knowledge and helpfulness, others were criticized for being unhelpful and inattentive.
  • KK
    K
    Feb 17, 2026
    1.0
    I have had an issue with an order for literally months with confirmations that the item never shipped, and I came to this store for help. They said they could not do anything about it even though they saw notes, and I brought evidence confirming this. This is either the most disjointed service I've ever seen, or it is simply employees choosing not to assist or intervene.
  • FO
    Frank Ortiz
    Jan 16, 2026
    1.0
    Is a really bad service I call in for a phone they told me that they have a few available I have to drive 1/2 hour for them to tell me that they did have any only especial orders
  • MW
    Mark Weber
    Jan 4, 2026
    1.0
    I just left Verizon store in Watsonville & I see why everyone is leaving Verizon! The customer service was awful& rude and anything u want to do w your account you lose the grandfather account status,what a joke!
  • IR
    Ileana Rodriguez
    Dec 30, 2025
    1.0
    Came in to buy a phone and they don’t have any for sale no I phone no android no other company it’s lame how a big company can’t keep up
  • DD
    Dana Dreessen
    Oct 2, 2025
    3.0
    Hard

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Watsonville?

The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Which brands of smartphones are available at the Verizon Watsonville store?

You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Watsonville Verizon store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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