Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Watsonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
228 reviews
5 stars
114
4 stars
40
3 stars
23
2 stars
17
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unhelpful.
Wait Times
Many customers experienced long wait times, with some reporting waits of over an hour, leading to frustration.
Staffing Issues
Several reviews mentioned understaffing and unorganized service, with employees often seen not assisting customers.
Knowledge and Helpfulness
Some employees were noted for their knowledge and ability to assist effectively, while others were criticized for lack of initiative.
Appointment System
Customers expressed frustration with the appointment system, feeling it was unnecessary and led to poor service experiences.
- DDDana DreessenOct 2, 20253.0Hard
- AAAnonymousAug 31, 20251.0The guy with the glasses was rude when i interacted with him. I asked for some help and I received unhelpful responses. I was hoping an employee could provide answers, and instead I got a narcissistic response and behavior from the employee.
- EEEuphoriixaAug 19, 20251.0There’s a semi-blonde-haired, light skin, chubby woman who works there and is very rude to customers. She was treating a man badly with unnecessary aggressive attitude before helping me. When she did help me, she added things to my account that I later discovered on my bill — things I didn’t ask for or want.
- JSJerry Soukup SoukupAug 17, 20255.0Representative was very helpful did more than expected and then some
- EZEM ZobellJul 10, 20255.0Very efficient service customer friendly
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Watsonville?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones are available at the Verizon Watsonville store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Watsonville Verizon store.
What types of products and services does Verizon Watsonville offer?
They offer mobile plans, wireless internet, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon in Watsonville?
Yes, you can schedule an in-store appointment through their website or the My Verizon app for a convenient visit.
Does Verizon Watsonville provide options for order pickup and delivery?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Watsonville store?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Is there free Wi-Fi available at Verizon in Watsonville?
Yes, the Verizon store provides free Wi-Fi for its customers.
What nearby restaurants can I visit around the Verizon store in Watsonville?
Nearby you can enjoy pizza at Piara Pizza, Pizza Hut, or Corralitos Pizza, as well as fast food at Jack in the Box and Subway.
Are there any nearby places where I can relax or stay when visiting the Verizon Watsonville store?
Yes, Hotel El Panamá is located nearby where you can stay during your visit to the Verizon store.
What nearby services are available around Verizon Watsonville for additional support?
Nearby services include CPR Cell Phone Repair for device repairs, OceanBreeze Family Dental, and several ATMs such as Bank of America ATM and Wells Fargo Bank.