Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Walnut Park, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
356 reviews
5 stars
267
4 stars
16
3 stars
18
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.
Wait Times
Customers frequently reported long wait times and understaffing, leading to frustration during their visits.
Store Management
Several reviews highlighted issues with store management and employee behavior, including unprofessionalism and lack of accountability.
Sales Practices
Concerns were raised about deceptive sales practices, including mandatory accessory bundles and miscommunication regarding promotions.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
- LVLuis Velgara2 days ago5.0I had a wonderful experience with Adrian & Jeff, both employees really went abound & beyond for my Iphone upgrade.
- LBLouise Brown4 days ago5.0Years I have know verizon and this store have been showing love to me as a customer for many many years. I want to continue verzion because I love the way help me hear and treat me good. Happy new thank God Mrs Brown
- BVBarbara Villegas4 days ago5.0Adrian was the best he helped me with my phone very professional now I'm going home with a new one 2 thumbs up
- IEIvan EdgarDec 31, 20255.0Best service in the world
- RFRichard FloresOct 27, 20251.0This store has ZERO stars, store is nasty inside, customer service sucks, only 1 representative, long wait times.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Walnut Park offer?
The Verizon store in Walnut Park offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What brands are available at the Verizon Walnut Park store?
You can find devices and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several others at the Walnut Park location.
What are the store hours for Verizon in Walnut Park?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, and on weekends from 10:00 AM to 7:00 PM.
Does Verizon in Walnut Park offer in-store pickup?
Yes, this location offers in-store pickup services for your convenience.
Which payment options are accepted at Verizon Walnut Park?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Walnut Park offer device protection services?
Yes, they provide device protection options along with new lines, upgrades, new devices, and accessories.
Is free Wi-Fi available at the Verizon Walnut Park store?
Yes, the store provides free Wi-Fi for customers.
What nearby dining options are there near Verizon Walnut Park?
Nearby dining options include Chipotle Mexican Grill, Cold Stone Creamery, Ono Hawaiian BBQ, Don Chente Bar & Grill, Panda Express, Wingstop, Tam's Burgers, and Burger King, perfect for grabbing a meal before or after your visit.
Are there any shopping centers close to Verizon in Walnut Park for combined visits?
Yes, La Alameda Shopping Center is nearby, which includes GameStop and other retail stores, making it convenient for shopping trips together with your Verizon visit.
What nearby services might be useful to customers visiting Verizon Walnut Park?
Nearby services include Bank of America for banking needs, Rivera Auto Glass Repair and Salvator's Auto Glass for automotive glass repairs, and Plush Derma Laser Clinic & Skin Center for medical spa treatments, offering a variety of convenient options near the store.