Verizon

4.0
434 reviews
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Business Details

4007 S Mooney Blvd, Visalia, CA
93277, United States
(559) 625-0700
https://www.verizon.com/stores/details/california/visalia/visalia-280061
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About

Cell Phone StoreElectronics Store
Visit our store at Visalia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4007 S Mooney Blvd, Visalia, CA
93277, United States

Hours

Reviews

3.9
302 reviews
5 stars
173
4 stars
42
3 stars
25
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual representatives who provided excellent service.

Long Wait Times

Several reviews noted long wait times in the store, leading to frustration among customers.

Mixed Experiences

While some customers had positive experiences, others reported poor service, including issues with communication and staff attitude.

Product Issues

Customers expressed dissatisfaction with product reliability, particularly regarding modems and phones, leading to complaints about additional charges and service interruptions.

Store Environment

The store was described as clean and organized, but some customers mentioned a lack of seating and uncomfortable waiting conditions.
  • TA
    Terry Awbrey
    5 days ago
    5.0
    Quick and easy
  • EW
    Elsa Williams
    Nov 7, 2025
    1.0
    I have been with Verizon for 27 years. We went into this location on June 20, 2025 to upgrade my father‘s iPad and we walked away with all these extra charges that we didn’t know about nor did we authorize nor request. For example a home protection plan as well as Disney plus. Those were things that we would never ever have chosen to purchase. No mention from Verizon staff, just snuck that in. Beware of this location. Verizon mentioned that retail Verizon locations will do this to increase there revenue flow. Sounds like fraud to me.
  • RM
    Ronald Moore
    Oct 23, 2025
    5.0
    Every time I go in there for something to pay my bill or need help with my phone, they're always very helpful.And help you i got a new phone from there's things that I had to figure out.And they helped me with it
  • SP
    Skip Passmore
    Oct 6, 2025
    5.0
    Was having problems with random pop-ups! Anti-virus and malware. The representative was very helpful and patient. Wish I would have got her name. She completely fixed my problem!
  • KL
    Kimberlina Llerenas
    Aug 18, 2025
    1.0
    I have been a Verizon customer for over 9 years. I recently went into Verizon to upgrade my phones in which during that time Anna (sales rep) said I would not have to send back my phones due to the length of time it took to get our phones upgraded. I get my first bill and have an additional charge of $249.00 the cost of buyout on old phones. I have called and messaged her repeatedly to clear up this matter but she has not returned my calls. I have had to call Verizon customer service repeatedly to try and get this cleared. This by far is the worst experience I ever had. I would not recommend doing business with her.
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Frequently Asked Questions About Verizon

What are the store hours for Verizon in Visalia?

The Verizon store in Visalia is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Which mobile brands does the Verizon store in Visalia offer?

The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.