Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about issues with online orders and stock discrepancies.
Store Experience
The store is generally described as clean and well-organized, but some customers experienced slow service and difficulty finding assistance.
Pricing and Deals
Many customers are satisfied with the competitive prices and deals offered, although some express frustration over pricing inconsistencies.
JF
Jeremiah Flores
3 days ago
1.0
They don’t answer there phones and there AI on phones is horrible
EE
ElGatoSamurai
Dec 29, 2025
4.0
Great location and electrics selection. Lost one star for removing physical media. ( Movies )
BR
Buick Regal
Dec 22, 2025
1.0
I bought Powerbeats pro with 2 year plan went back 7 months later I was having issues with them… customer service told me they didn’t have any history or me buying them there…
CL
cory lewis
Dec 20, 2025
1.0
A Best Buy employee took possession of my open‑box apple watch product (pre‑delivery), and Best Buy has refused to issue my refund even after sending me an email that I would. I’ve spent 2 months trying to get my money back and the situation continues to be handled in bad faith. This has been extremely frustrating, and I strongly caution others about these business practices. I’ve filed complaints with the BBB and California DCA for investigation. Order #: BBY01‑807088373487. As of right now i'm out $350 and I have diligently followed up on any information best buy would need.
MG
MK GY
Dec 2, 2025
1.0
Bad customer service at picking up and item, the lady couldn’t help my husband, i couldn’t walk much because I have a spur on my feet so my husband took my ID so he can pick it up, but she told my husband that they don’t care that I have to do it my self even though I was on the car. I think they should of help us by going to my car see if I’m there but no they made me to do it my self so I went , and they said that’s the policy of course I was not going to complain about it in front of my daughter so I decided to ad my review here so they can improve the customer service at the time of picking up and item, because it was not a free item I paid almost 400 for it;.. they could of make an exception and to to my car.. now my feet hurts more because of stepping on a cold weather.
What are the operating hours of Best Buy in Visalia, CA?
Best Buy in Visalia is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Visalia offer curbside pickup service?
Yes, Best Buy Visalia offers curbside pickup service for your convenience.
Where is Best Buy in Visalia located?
Best Buy is located at 4145 S Mooney Blvd, Visalia, CA 93277, USA.
Can customers receive repair services at Best Buy in Visalia?
Yes, Best Buy Visalia provides service and repair support including Geek Squad services.
Does Best Buy Visalia have facilities for wheelchair accessibility?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I shop for at Best Buy Visalia?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy Visalia, along with expert advice and Geek Squad support.
Does Best Buy Visalia accept debit cards and checks as payment methods?
Yes, Best Buy Visalia accepts debit cards and checks; cash-only is not required.
Are there any nearby electronics stores or repair services close to Best Buy Visalia?
Yes, nearby you will find additional Best Buy locations and the Geek Squad which offers mobile phone and computer repair services, providing you with multiple options for your electronics needs.
What retail and clothing stores are near Best Buy Visalia that customers might visit?
Customers near Best Buy Visalia can also visit retailers like Payless ShoeSource, Lane Bryant, Tillys, and the Packwood Creek Shopping Center for fashion and clothing needs.
What dining and coffee options are available near Best Buy Visalia?
After shopping at Best Buy, customers can enjoy dining options like Pizza Hut Express and relax at Starbucks coffee shop, both located nearby.