Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were criticized for being rude or unprofessional.
Product Availability
Customers appreciated the variety and availability of products, but there were complaints about issues with online orders and stock discrepancies.
Store Experience
The store is generally described as clean and well-stocked, but some customers reported slow service and difficulty finding assistance.
Returns and Policies
Several reviews highlighted frustrations with return policies and customer service handling of warranty claims, leading to dissatisfaction.
LG
L gonz
Feb 17, 2026
1.0
Sent me to wrong department when I got there and then said what I went all the way to visalia to get was only sold by private vendors ....waste of time !
GV
George Vargas
Feb 7, 2026
5.0
I recently bought a new desktop and Ethan gave me great customer service. He answered all my questions and let me know the deals going on. In my opinion Ethan deserves a raise. Good work young man!
MP
Mack P
Feb 3, 2026
1.0
I came into best buy to try and get my laptop fixed that I’ve only just purchased about a month and a half ago i went to geek squad and tried to get help with fixing my laptop he told me i needed a receipt so he told me to get one from customer service i came and stood in line for Over 10 min with no one in line as I’m writing this review and still have not been helped worst customer service the cashier called me his bro very unprofessional setting .
EV
Elisa Velasquez
Jan 23, 2026
5.0
Jovan deserves a raise or some type of recognition. He took the initiative to help us out in a different department than his. He was also about to leave for the day but no one else was attending to us and he was able to help us . I work in the medical field and I am constantly helping others and he showed me the costumer service and compassion I give to my patients. Thank you for your help. You will do big things! keep the smile going.
FD
Fernie Diaz
Jan 22, 2026
1.0
I went in today to purchase pokémon product. I grabbed one item due to the enforced limit by employees. Staff member Melissa allowed a woman to get more than the limit. The woman actually purchase three of the same items. Best buy employees scalping ? Orrrr?
What are the operating hours of Best Buy in Visalia, CA?
Best Buy in Visalia is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Visalia offer curbside pickup service?
Yes, Best Buy Visalia offers curbside pickup service for your convenience.
Where is Best Buy in Visalia located?
Best Buy is located at 4145 S Mooney Blvd, Visalia, CA 93277, USA.
Can customers receive repair services at Best Buy in Visalia?
Yes, Best Buy Visalia provides service and repair support including Geek Squad services.
Does Best Buy Visalia have facilities for wheelchair accessibility?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I shop for at Best Buy Visalia?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at Best Buy Visalia, along with expert advice and Geek Squad support.
Does Best Buy Visalia accept debit cards and checks as payment methods?
Yes, Best Buy Visalia accepts debit cards and checks; cash-only is not required.
Are there any nearby electronics stores or repair services close to Best Buy Visalia?
Yes, nearby you will find additional Best Buy locations and the Geek Squad which offers mobile phone and computer repair services, providing you with multiple options for your electronics needs.
What retail and clothing stores are near Best Buy Visalia that customers might visit?
Customers near Best Buy Visalia can also visit retailers like Payless ShoeSource, Lane Bryant, Tillys, and the Packwood Creek Shopping Center for fashion and clothing needs.
What dining and coffee options are available near Best Buy Visalia?
After shopping at Best Buy, customers can enjoy dining options like Pizza Hut Express and relax at Starbucks coffee shop, both located nearby.
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