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Verizon

4.4
(382 reviews)

Business Details

(760) 951-4532
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Victorville, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
15683 Roy Rogers Dr, Victorville, CA
92394, United States

Hours

Reviews

4.4
382 reviews
5 stars
308
4 stars
21
3 stars
9
2 stars
1
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Natalia, Ceasar, and Rebecca for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were also significant complaints about poor service, including issues with staff knowledge and handling of transactions.

Store Environment

Some customers appreciated the store's cleanliness and welcoming atmosphere, while others noted a lack of staff during busy times.

Product Knowledge

Several reviews indicated that employees were knowledgeable about products and services, helping customers with their specific needs.
  • NN
    NeiterPeru (Neiter_Peru)
    Feb 16, 2026
    5.0
    Very good Service
  • KP
    Kate Parkes
    Jan 12, 2026
    5.0
    This is the one to go to ! I was having trouble getting my account number and pin and logging unto my Verizon account. Until I met a nice gal who works at this location by the name of Natalia. She’s very smart, sweet and patient. She took time to help me one on one with my phones issues . I was gonna charge to Spectrum. Until I found out by Natalia that I could get a great deal here ! Verizon service has never let me down after being with them for 13 years. Why go to a super busy corporate office when you can go here and be treated like you matter. Thank you , Natalia for your exceptional customer service !
  • SA
    Samuel Alvarado
    Dec 21, 2025
    5.0
    Muy buena atención me ayudaron muy bien 💯 recommend
  • MR
    Micheal Rivers
    Nov 10, 2025
    5.0
    David helped me with getting my phone up and running after I lost service , also helped me get signed into my email after losing access! Great customer service AWESOME !!
  • MH
    mayonie hutchins
    Nov 10, 2025
    5.0
    My experiences with this location has been nothing short of amazing. From customer service, cleanliness to making sure I leave with a smile knowing I made the right choice. I would recommend everyone to ask for Steven! he will make sure you are taken care of.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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