Verizon

4.4
379 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Victorville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
15683 Roy Rogers Dr, Victorville, CA
92394, United States

Hours

Reviews

4.4
379 reviews
5 stars
305
4 stars
21
3 stars
9
2 stars
1
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to assist with various needs.

Mixed Experiences

While some customers had excellent experiences, others reported issues with service quality and staff knowledge.

Store Policies

Several reviews highlighted confusion regarding store policies, particularly around exchanges and returns, leading to customer dissatisfaction.

Staff Knowledge

Customers frequently noted the staff's knowledge about products and services, which contributed positively to their experiences.

Long Wait Times

Some customers expressed frustration with long wait times and inadequate staffing during busy periods.
  • SA
    Samuel Alvarado
    Dec 21, 2025
    5.0
    Muy buena atención me ayudaron muy bien 💯 recommend
  • MR
    Micheal Rivers
    Nov 10, 2025
    5.0
    David helped me with getting my phone up and running after I lost service , also helped me get signed into my email after losing access! Great customer service AWESOME !!
  • MH
    mayonie hutchins
    Nov 10, 2025
    5.0
    My experiences with this location has been nothing short of amazing. From customer service, cleanliness to making sure I leave with a smile knowing I made the right choice. I would recommend everyone to ask for Steven! he will make sure you are taken care of.
  • KJ
    Karlheinz Baur Jr.
    Nov 6, 2025
    5.0
    Nice retailer of Verizon. Very helpful.
  • AR
    Ana Rodriguez
    Oct 20, 2025
    1.0
    No worker there can help me. Terrible services and a bunch of employees who can’t accept their mistakes or resolve them.

Frequently Asked Questions About Verizon

What products does Verizon Victorville offer?

Verizon Victorville offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from popular brands like Samsung, Apple, and Motorola.

What are the operating hours for Verizon Victorville?

Verizon Victorville is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 12 PM to 7 PM.