Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Victorville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
390 reviews
5 stars
329
4 stars
9
3 stars5
2 stars2
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members like Roman, Scarlet, and Geo, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Several reviews noted the staff's expertise and ability to explain options clearly, making the purchasing process easier for customers.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including long wait times and unhelpful interactions.
Promotions and Pricing
There were complaints about deceptive promotions and unexpected charges, leading to dissatisfaction among some customers.
Store Environment
Customers appreciated the welcoming atmosphere and the efforts of staff to create a pleasant shopping experience.
- VMValarie MartinezNov 13, 20255.0Geo and Roman were the best! Assisted me quickly and were so friendly, made my visit very easy, definitely recommend coming to this location they were so helpful
- KGKahri GrantNov 2, 20255.0Came in today for help with my account and was helped by Angel, he took his time and made sure to fix the problems I had definitely recommend seeing him!!
- KAKevin AllenNov 1, 20255.0George was good at helping with my phone problems recomened this store
- DTDeneice TabachkiOct 13, 20255.0Scarlet at this Verizon store truly redefined customer service. Her dedication and willingness to go the extra mile made my experience not just easy, but genuinely delightful. Highly recommend her!
- JPJasmine PonceOct 13, 20255.0I had an amazing experience at this location thanks to Scarlet! She provided excellent customer service! Super friendly, patient, and quick to help me with everything I needed. She made the whole process fast and stress-free. Definitely one of the best experiences I’ve had with Verizon!
Frequently Asked Questions About Verizon
What types of products does Verizon in Victorville offer?
Verizon in Victorville offers a full range of wireless devices including phones, tablets, wearables, mobile broadband, and various accessories such as cases and audio devices.
What are the store hours for Verizon at 12044 Dunia Rd, Victorville?
The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What wireless brands are available at the Verizon Victorville location?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate and Otterbox.
How can I schedule an appointment or manage my Verizon services at this location?
You can schedule appointments or manage services via the My Verizon app, available on the Apple App Store, or through their quick link at https://m.vzw.com/naR38wFT?locationcode=X066101.
Is the Verizon store at 12044 Dunia Rd friendly to Spanish speakers?
Yes, the store offers services in both English and Spanish to assist customers.
Which nearby places can I visit along with Verizon at Dunia Rd in Victorville?
Nearby you can visit My Gym High Desert for fitness activities, The Eye Shoppe Optometry for eye care, or enjoy dining at Chipotle Mexican Grill and Wendy’s.
Are there other mobile phone stores close to Verizon at this location?
Yes, nearby mobile phone stores include Victra — Verizon Authorized Retailer and T-Mobile.
Where can customers find financial services near the Verizon Victorville store?
Nearby financial services include Royal Tax Service, Global Credit Union, East West Bank, Alaska USA Federal Credit Union, and Desert Community Bank.