Brand Certified
Best Buy
4.2(3962 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
12133 Mall Blvd, Victorville, CA
92392, United States
Certified by Best Buy • Feb 22, 2026
(760) 261-5741
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ca/victorville/12133-mall-blvd-108.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.2
3,962 reviews
5 stars
2,281
4 stars
853
3 stars
391
2 stars
154
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with the lack of helpfulness and responsiveness from staff, with some reporting rude or unprofessional behavior.
Product Availability
Customers noted a limited selection of products in-store compared to online inventory, leading to dissatisfaction.
Delivery Issues
Several reviews highlighted problems with order delivery and communication regarding shipping delays.
Positive Staff Interactions
Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge.
Store Environment
The store was described as clean and organized, but some customers reported feeling ignored by staff.
- MPmark aldrin pulidoFeb 15, 20265.0Delicious from start to finish. The carbonara was rich and flavorful, and the truffle fries were seriously good. I ordered a Kalamansi from the low-alcohol menu, and it was refreshing and just as impressive as the food. Definitely a great overall experience.
- CMCyndi MendozaFeb 6, 20265.0It took a while to get help, but the associates were very kind and patient.
- ACadalberto chavezFeb 4, 20265.0Great customer services and prices
- BSBill SpositoJan 28, 20261.0I WILL NEVER BUY FROM BEST BUY AGAIN! YOU CANNOT CONTACT THE STORE IF YOU HAVE A PROBLEM. THEY LITERALLY HAVE NO PHONE LINES FOR CUSTOMER SERVICE!! ONLY GEEK SQUAD HAS PHONES AND THEY ARE NOT PART OF BEST BUY!!! BEST BUY HAS NO INTEREST IN CUSTOMER SERVICE!!! CALL CORPORATE TO COMPLAIN!! I CALLED THE "NATIONAL NUMBER" TO CONTACT SUPPORT FROM BEST BUY, BUT IT WAS USELESS!!! I WAS HAVING A SHIPPING ISSUE AS MY ORDER WAS DELAYED. I NEEDED THIS LAPTOP THAT DAY AS PROMISED. THAT'S WHY I ORDERED IT. I CALLED SUPPORT AND WAS TOLD I COULD PICK IT UP AT THE STORE BUT WHEN I ARRIVED I WAS TOLD I WOULD HAVE HAD TO CANCEL MY ORDER AND REBUY IT IN THE STORE. THE WHOLE IDEA WAS I WANTED IT DELIVERED, THEN I DRIVE ALL THE WAY TO THE STORE TO FIND THIS OUT. IF I WAS TOLD THIS ON THE PHONE I NEVER WOULD HAVE DRIVEN THE 15 MILES TO THE STORE!!! SUPPORT IS USELESS!!!!! I DON'T WANT TO TEXT FOR ANSWERS, I DON'T WANT TO GO ON SOCIAL MEDIA TO GET MY ANSWERS!!!! I WANT TO TALK TO A LIVE PERSON FROM THE STORE BY PHONE ABOUT MY PROBLEM SO I CAN GET AN ANSWER RIGHT AWAY!!!! TOTAL BS!!!! NEVER AGAIN!!!! THEY DON'T GIVE A CRAP!!!! NO OTHER STORE DOES THIS!!!! I AM A SENIOR AND DID NOT NEED TO DRIVE ALL THE WAY TO THE STORE!!!!
- BGBen GascaJan 17, 20261.0In store sales people were great. Scheduled an appointment for delivery and installation.was told they'd call the day before to confirm, didn't happen. Received an email day of that said 11-3, didn't happen. Received a call at 230 that says between 430-530, not holding my breath. Missed family time waiting all day, thanks .
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Victorville?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy in Victorville.
What are the store hours for Best Buy in Victorville?
Best Buy in Victorville is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Victorville offer in-store or curbside pickup?
Best Buy in Victorville offers in-store pickup. Curbside pickup is not currently available.
Is there wheelchair access at the Best Buy location in Victorville?
Yes, the Best Buy in Victorville has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy in Victorville?
Yes, this Best Buy offers service and repair support including Geek Squad services.
What payment methods are accepted at Best Buy in Victorville?
Best Buy accepts debit cards and checks, and does not require cash only payments.
What nearby services can I find around Best Buy in Victorville?
Nearby services include Geek Squad for computer repair, Irfan Rizvi Insurance Agency for insurance needs, and Dynamic IT for information technology services.
Are there any dining options close to Best Buy in Victorville?
Yes, nearby you can find Flame Broiler and Farmer Boys, both offering fast food and American restaurant options.
Where can I find beauty and spa services near Best Buy in Victorville?
Nearby beauty and spa options include Enter Nail Spa, Royal Nails, and Natural Nail & Spa.
Is there a convenient place to mail packages near Best Buy in Victorville?
Yes, The UPS Store 5055 is close by, providing printing services and package shipping options.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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