VCA Marina Bay Cities Animal Hospital

4.1
291 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet Boarding & Kennels
VCA Marina Bay Cities is a General Practice hospital which has six doctors. We provide veterinary services for every stage in your pet's life, from her first shots to a lifetime of preventive care to keep her happy and healthy. As a member of the VCA family, our veterinarians have access to extensive medical resources, not the least of which is the VCA knowledge base, which allows our doctors to tap into the collected knowledge of over 4,000 VCA veterinarians. And if your pet ever needs truly advanced veterinary care, VCA Specialty Hospitals are ready to help. These clinics provide state-of-the-art care in orthopedic surgery, physical therapy, advanced oncology, and even such cutting-edge treatments as stem cell therapy.

Location

VCA Marina Bay Cities Animal Hospital
2506 Lincoln Blvd, Venice, CA
90291, United States

Hours

Reviews

4.1
291 reviews
5 stars
196
4 stars
32
3 stars
7
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, caring, and knowledgeable, particularly highlighting specific veterinarians like Dr. Brandt and Dr. Elliot.

Customer Service Issues

Numerous reviews mentioned poor communication, long wait times, and disorganization, leading to frustration among clients.

High Costs

Several customers expressed dissatisfaction with rising prices and perceived upselling of services, feeling that the clinic prioritizes profit over pet care.

Mixed Experiences

While some clients had positive experiences, others reported serious concerns about care quality and administrative errors, indicating inconsistency in service.

Facility Cleanliness

The clinic was generally described as clean and well-maintained, contributing positively to customer perceptions.
  • BL
    Briana Lilly
    Sep 10, 2025
    5.0
    Kylie is incredible!
  • SM
    Stephen Marvin
    Aug 3, 2025
    5.0
    VCA very clean and efficient. Also like they way the vets interact with my dog.
  • LD
    Laurie D
    Jun 22, 2025
    5.0
    Veterrian excellence!
  • JG
    Jeniffer Gayosso
    Aug 31, 2024
    5.0
    I had the pleasure of having Kris from VCA as my Customer Service Rep, and I couldn’t have asked for a better experience. Kris is incredibly helpful, respectful, and genuinely caring. She made me feel truly heard and valued as a customer, going above and beyond to address my concerns with patience and understanding. Her professionalism and warmth are a great representation of the office, and I always feel reassured knowing that Kris is there to help.

Frequently Asked Questions About VCA Marina Bay Cities Animal Hospital

What types of pets does VCA Marina Bay Cities Animal Hospital provide care for?

VCA Marina Bay Cities Animal Hospital provides veterinary services for cats and dogs.

What veterinary services are offered at VCA Marina Bay Cities Animal Hospital?

Services include advanced care, allergy relief, diabetes treatment, diagnostics, preventive care, vaccinations, spay & neuter, and more.