Promised my computer back in a week and it took triple that amount of time. No customer service and horrible online services with zero updates when asked.
KR
Kristi Rabe
Dec 13, 2025
1.0
If I could give negative stars I would. I made an appointment for installation today, waiting 2 weeks because I needed a Saturday installation. Today, I am called an hour after my appointment that I won't be able to have an install because my purchase is not in store. I am also told I will not be able to have installation or pick up my purchase until after the holidays.
Called the "customer service" number and have and have been transferred 5 times. They read a script. Completely useless.
MM
Michaela
Feb 16, 2025
1.0
Made an appointment to get my iPhone screen fixed. Waited 30 minutes to be told the apple tech called in sick so I agreed to schedule an appt for the next day. After finalizing my appt the agent says they don’t have the parts in stock, well I was willing to wait but then she says I would need to leave my phone there until the parts come in. Absolutely ridiculous. This was my first time going to Best Buy in at least a decade. Won’t be going back.
AA
Abc
Dec 7, 2023
1.0
NO STORE CUSTOMER AGENTS!! CALL Multiple times and can't get contact to the actual store. Missing computer parts...
MC
Mike C
Aug 18, 2018
5.0
Great customer service, product knowledge and positive attitude.
What services does Geek Squad at Best Buy in Vallejo offer?
Geek Squad provides tech repair, setup, and support services, including cell phone, computer, data recovery, electronics, appliance, and television repairs.
Where is Geek Squad located in Vallejo, CA?
Geek Squad is located at 1182 Admiral Callaghan Ln, Vallejo, CA 94591, United States.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service with Geek Squad at Best Buy Vallejo?
You can schedule service either in store or online through their website.
What is the contact phone number for Geek Squad in Vallejo?
You can reach Geek Squad at +1 707-648-3788.
Does Geek Squad at Best Buy in Vallejo offer special deals?
Yes, they feature Black Friday Deals which can be viewed on their online store page.
Which nearby electronics and appliance store can I visit along with Geek Squad?
Best Buy is nearby, providing electronics and appliance shopping that complements Geek Squad's repair and support services.
Are there dining options near Geek Squad at Vallejo?
Yes, nearby dining includes Red Lobster, The Habit Burger Grill, IHOP, Black Angus Steakhouse, Olive Garden, and Pardon My Cheesesteak to enjoy before or after your visit.
What nearby entertainment or recreational spots are close to Geek Squad Vallejo?
Six Flags Vallejo amusement and water park is nearby, great for family fun around your visit to Geek Squad.
Which nearby stores can I visit for additional shopping while at Geek Squad Vallejo?
Nearby stores include Toys "R" Us, SEPHORA at Kohl's, Kohl's department store, GameStop, and Costco for varied shopping needs.