Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or inattentive.
Staffing Issues
Many customers reported a lack of staff available to assist, leading to long wait times and frustration.
Store Environment
The store was noted for being clean and organized, but some customers felt it lacked inventory and had empty shelves.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment in the lack of stock for popular items.
Positive Experiences
Several reviews highlighted exceptional individual employees who provided outstanding service, creating memorable shopping experiences.
JH
Jen Hoff
Nov 15, 2025
5.0
I was hoping to get a survey from my in store pickup but it never came through. Just wanted to say Isa and Chris are delightful and incredibly helpful. Thank you for a wonderful experience!
NH
Naomi Ruth Heisser
Nov 8, 2025
5.0
Awesome knowledgeable courteous service and they did not try to have me break the bank for what I needed. Will continue to be a valued Bestbuy customer.
KB
Kathryn Brosseau
Oct 28, 2025
5.0
Staff is friendly and very helpful.
MS
Majestic Giant Schnauzers
Sep 28, 2025
5.0
For big box stores to have great customer service, these days is such a treat. I felt like we were in thr early 2010s this store is super fun to visit, bc of the cx experience. Highly recommend stopping by to have an educational experience on a electronic purchase.
NA
Nyssa Andres
Sep 24, 2025
5.0
Special shoutout to Tyler for the great customer service! I had a really good experience he was friendly, patient, and made everything easy
You can shop TVs, computers, appliances, cameras, and more at Best Buy in Vallejo.
What are the store hours for Best Buy in Vallejo?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Vallejo offer curbside pickup?
Yes, Best Buy Vallejo offers curbside pickup service for your convenience.
Is there Geek Squad support available at Best Buy Vallejo?
Yes, Geek Squad support is available at Best Buy Vallejo for expert advice and technical help.
Does Best Buy Vallejo provide in-store shopping and repair services?
Best Buy offers in-store shopping and service repair, with wheelchair accessible entrance and electronics recycling options.
Can I pay with debit cards at Best Buy Vallejo?
Yes, Best Buy Vallejo accepts debit card payments and does not require cash only transactions.
What nearby places can I visit after shopping at Best Buy Vallejo?
You might enjoy visiting Six Flags Vallejo amusement and water park, or dining at nearby Red Lobster or Olive Garden restaurants after your shopping trip.
Are there convenient dining options close to Best Buy Vallejo?
Yes, there are several restaurants nearby including Red Lobster, The Habit Burger Grill, IHOP, Black Angus Steakhouse, Olive Garden, and Pardon My Cheesesteak.
Where can I find automotive parts and repair services near Best Buy Vallejo?
Nearby automotive services include Advance Auto Parts, Pep Boys for tire and auto repair, and Costco Tire Center for tire services.
How can nearby transit and stores help me when visiting Best Buy Vallejo?
Nearby stores like Kohl's and Costco, plus services such as UPS Access Point and Verizon, provide convenient shopping and shipping options to complement your visit to Best Buy.