Best Buy

4.0
2212 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1182 Admiral Callaghan Ln, Vallejo, CA
94591, United States

Hours

Reviews

4.0
2,212 reviews
5 stars
1,075
4 stars
571
3 stars
285
2 stars
105
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or inattentive.

Staffing Issues

Many customers reported a lack of staff available to assist, leading to long wait times and frustration.

Store Environment

The store was noted for being clean and organized, but some customers felt it lacked inventory and had empty shelves.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment in the lack of stock for popular items.

Positive Experiences

Several reviews highlighted exceptional individual employees who provided outstanding service, creating memorable shopping experiences.
  • JH
    Jen Hoff
    Nov 15, 2025
    5.0
    I was hoping to get a survey from my in store pickup but it never came through. Just wanted to say Isa and Chris are delightful and incredibly helpful. Thank you for a wonderful experience!
  • NH
    Naomi Ruth Heisser
    Nov 8, 2025
    5.0
    Awesome knowledgeable courteous service and they did not try to have me break the bank for what I needed. Will continue to be a valued Bestbuy customer.
  • KB
    Kathryn Brosseau
    Oct 28, 2025
    5.0
    Staff is friendly and very helpful.
  • MS
    Majestic Giant Schnauzers
    Sep 28, 2025
    5.0
    For big box stores to have great customer service, these days is such a treat. I felt like we were in thr early 2010s this store is super fun to visit, bc of the cx experience. Highly recommend stopping by to have an educational experience on a electronic purchase.
  • NA
    Nyssa Andres
    Sep 24, 2025
    5.0
    Special shoutout to Tyler for the great customer service! I had a really good experience he was friendly, patient, and made everything easy

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Vallejo?

You can shop TVs, computers, appliances, cameras, and more at Best Buy in Vallejo.

What are the store hours for Best Buy in Vallejo?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.