Best Buy

Reviews

• JW

  Jeaneen Wright

  2 days ago
  2.0
  I don't appreciate walking into the store and finding 2 employees on their cellphones. As soon as they saw me, they put them away. They shouldn't have their cellphones while working. Doesn't look good
• MS

  Manuel Antares Richard Sanchez

  4 days ago
  5.0
  I had an issue with my BIOS which HP could not readily resolve remotely. So they advise me to take my laptop to the Geek Squad, suspecting a probable hardware related problem. I took it into Best Buy, and the technician resolved the matter in under ten minutes. Needless to say, I was one contented customer.
• JR

  Jon Rose

  4 days ago
  4.0
  Not my favorite Best Buy for certain, it does have the Vallejo vibes. Next time I would try Santa Rosa....
• SW

  Suzanne W

  Feb 26, 2026
  1.0
  I have shopped at Best Buy for years but no more. I purchased a TV, bracket and scheduled installation online. My card was charged then a couple of hours later I received a cancellation notice via email with no explanation. i contacted live support via chat and was told the item was out of stock and would get a refund within 10 days. No option for rescheduling when back in stock. I was assured the price would be honored and i would be notified when in stock. I heard nothing, so went in person to the store to inquire 2 weeks later. They would not honor the promise I had in writing, saying i waited too long. One, I wasn’t notified back in stock (it was) and 2) i wasn’t informed this had a time limit. I will purchase elsewhere from more reliable source even if I have to pay more- it is not worth the hassle!
• SY

  Srihari Yamanoor

  Feb 23, 2026
  5.0
  Local to me, very handy, plenty of parking, airy store, nothing to complain about!