Best Buy

4.0
1556 reviews
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Business Details

1621 E Monte Vista Ave, Vacaville, CA
95688, United States
(707) 447-8170
https://stores.bestbuy.com/ca/vacaville/1621-e-monte-vista-ave-1008.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1621 E Monte Vista Ave, Vacaville, CA
95688, United States

Hours

Reviews

4.0
1,556 reviews
5 stars
772
4 stars
389
3 stars
191
2 stars
63
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally reported as helpful and polite, with some standout experiences noted, but there are also numerous complaints about unhelpful or rude employees.

Stock Availability

Many customers expressed frustration over items being out of stock or difficult to find, leading to wasted trips.

Store Experience

The store is described as clean and well-organized, but some customers noted that it feels more like a display case than a fully stocked store.

Installation Services

There are significant complaints regarding installation services, including cancellations and poor communication.

Product Knowledge

While some staff members are praised for their knowledge, others are criticized for being unhelpful or lacking information.
  • ML
    Maci Lo
    2 days ago
    1.0
    Bought phones and a service plan. Sales rep and Verizon manager apparently tried, but the phones were not the color, issues with the order and had to be rewritten, process was a nightmare, promises were not kept, follow through was horrible and left me holding an empty bag, then had to get everything fixed by the Mgr at Verizon in Dixon. If you want an expert on plans see the Mgr in Dixon! There is one dude at the Dixon store that is very insecure and needs to be trained; skinny dude! You'll know who the manager is, he always has a pack of gum :)
  • SM
    Salvador Marquez
    5 days ago
    5.0
    Very friendly and helpful person in computer department
  • CJ
    Carnus Ratliff Jr
    Nov 14, 2025
    5.0
    Helpful employees clean and organized store conveniently located.
  • BM
    Bekah Melicia
    Nov 4, 2025
    1.0
    Vacaville location is super slow especially geek squad. I have walked in and out of there three times with no help. Employees have no sense of urgency and lack the understanding that customers have lives
  • SH
    Sierra Hoff
    Oct 19, 2025
    5.0
    I came in for a dash cam. Staff were helpful in showing me my options. Then, we went to the install bay to see what their schedule looked like. I was so lucky there was a cancellation this morning!! Jack and John said they could install immediately, and it would take 1.5-2 hrs. They did it in less than 1.5 and did a perfect job, esp considering they needed to remove the dash cam that was already installed (and not working). New dash cam works great and Jack gave me a concise rundown of how the new dash cam was working. They gave me the old cam and wire kit and did their best to remove the really aggressive glue from my old dash cam. I super appreciate the instant service. It was wired in perfectly. Thank you guys 👌
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Frequently Asked Questions About Best Buy

Where is Best Buy located in Vacaville, CA?

Best Buy is located at 1621 E Monte Vista Ave, Ste A, Vacaville, CA 95688.

What are the store hours for Best Buy in Vacaville?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.