Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Upland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
345 reviews
5 stars
299
4 stars4
3 stars
6
2 stars5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Amy, Victor, and Karina, highlighting their patience and knowledge.
Sales Experience
Several reviews mentioned positive experiences with sales representatives who provided clear explanations and helped customers find the best deals.
Negative Experiences
Some customers reported issues with deceptive practices, such as being misled about promotions and unexpected fees, leading to frustration and dissatisfaction.
Store Environment
The store was noted for being clean and spacious, but some customers suggested improvements like more seating for waiting customers.
Mixed Reviews
While many had positive experiences, there were significant complaints about poor service and lack of support for issues, indicating inconsistency in customer experiences.
- CMCathy MurphyDec 27, 20255.0Amy was extremely helpful, kind, funny and made us feel like our wants and needs mattered!
- AWAlbert WDec 23, 20255.0I got a flyer in the mail for an upgrade. So I went in to inquire about it. I was immediately greeted by Amy. Very helpful and professional. I was out the door in under 30 minutes. iPhone 17 in hand. I’m very happy. I had an 11 and I knew it wouldn’t last much longer. The phone was free. But there are taxes. So prepare yourself. Even so , it’s worth it. Thanks very much.
- JSJoe SilkwoodDec 18, 20255.0If you get David Padia (hopefully i spelled last name right) you will be treated like royalty 👑. Guy goes above & beyond. Truly hope they give this guy a raise he's one of the rare few in this World that slow down & help the person in front of them 🙏. God Bless you Sir if you read this. I appreciate your patience 🙏🙏🙏🤝
- ECErnesto CrisostomoDec 18, 20251.0Worst sales representative. I went in to acquire a simm to transfer my number to my other cel phone. I was told by the Verizon representative that my Samsung was no longer supported (which was totally false) then suggested I buy another phone instead. Is making a sales commission more important than being honest and helping customers?
- JGJesse GonzalezNov 26, 20255.0Amy and Cesar where great , Very knowledgeable of the programs available where we can save money is always great. Thank you
Frequently Asked Questions About Verizon
What products does Victra in Upland, CA offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at Victra in Upland?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories from Casemate, Otterbox, Mophie, and more.
What are the store hours for Victra in Upland, CA?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does Victra in Upland offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment options are accepted at Victra in Upland?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra store in Upland provide free Wi-Fi?
Yes, the store offers free Wi-Fi to its guests.
Which nearby restaurants can I visit before or after shopping at Victra in Upland?
Nearby restaurants include Ono Hawaiian BBQ, Pho King Noodles & Grill, Tacocino, Dickey’s Barbecue Pit, and Chick-fil-A.
Are there any nearby retail stores or shopping centers close to Victra in Upland?
Yes, The Colonies In Upland shopping center and stores like Kohl’s and Chacos shoe store are nearby.
Where can I find hair or nail salons near Victra in Upland?
Close to Victra, you can find Red Permission Nails & Spa, Red Persimmon Nail Salon and Spa, and Sport Clips Haircuts of Upland.
How can nearby transit or amenities help me when visiting Victra in Upland?
Nearby Wells Fargo ATM and fast food restaurants like Jersey Mike’s Subs and Panera Bread make it convenient for errands and dining while you visit Victra.