Business Details
About
Veterinary Clinics & HospitalsVeterinarian Emergency Services
VCA Central Animal Hospital in Upland, CA proudly serves the Inland Empire with high-quality veterinary care for dogs, cats, birds, reptiles, and small mammals. Our experienced team offers personalized, compassionate care, from routine wellness exams and vaccinations to dental care, urgent care, diagnostics, and surgery. We also provide senior pet care, nutrition and behavior consultations, and specialized services for exotic pets. Whether you're a pet parent or a referring veterinarian, we’re here to support your pet’s lifelong health with advanced knowledge and trusted care.
Location
Hours
Reviews
3.3
194 reviews
5 stars
99
4 stars
10
3 stars
7
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted poor communication, including long wait times without updates and unhelpful responses from staff.
High Costs
Numerous customers expressed dissatisfaction with the high costs of services, feeling that they were charged excessively for treatments and procedures.
Inconsistent Care
There were reports of inconsistent care, with some customers feeling that their pets were not properly diagnosed or treated, leading to further health issues.
Emergency Response
Some customers reported frustration with the clinic's handling of emergency situations, citing delays and a lack of urgency in treatment.
- JGJuan GutierrezDec 22, 20255.0Great clinic good staff took good care of our bulldog
- MMMEDec 8, 20252.0I had an appointment for my dog to get his teeth cleaning done and was told to bring him at 8 am. I arrived at clinic at 8 am and clinic was closed ( regular hours beginning at 9 am, per sign). I waited until I saw any staff inside of clinic, at about 8:40 am a staff member , Jennifer, opened the door and said clinic does not open until 9 am. I told her that I was told to bring my dog at 8 am, and I also have the confirmation email also said drop off at 8 am. She was very rude and repeated , “ no that’s incorrect “ . She was not apologetic at all, just very rude. I will not be coming back to this clinic .
- FDFrank DeJesusSep 15, 20255.0Thank you all.
- RSRoger SamSep 12, 20255.0These group of professionals have helped me and my family take care of our dogs. We feel informed and safe to comeback whenver we need help. Would recommend.
- JFJuan FloresAug 25, 20251.0Called the office to be able to put my pet to sleep because he could no longer move. On hold several times. More than 10 minutes. Call the emergency line also several times and no one answered. What type of Vet office is this.! Be ware if they can’t respond on an emery line what are they going to do for your pet otherwise. Should be ashamed to call themselves a vet office that cares for pets
Frequently Asked Questions About VCA Central Animal Hospital
What services does VCA Central Animal Hospital offer for pets?
VCA Central Animal Hospital provides a wide range of veterinary services including wellness exams, vaccinations, dental care, urgent care, diagnostics, surgery, senior pet care, nutrition and behavior consultations, and specialized services for exotic pets.
What are the operating hours of VCA Central Animal Hospital?
The hospital is open daily from 9:00 AM to 8:00 PM.
Where is VCA Central Animal Hospital located?
It is located at 281 North Central Avenue, Upland, CA 91786, USA.
How can I contact VCA Central Animal Hospital?
You can call their local phone number at +1 909-981-2855 or their main phone at +1 909-203-7134.
Does VCA Central Animal Hospital provide emergency veterinary services?
Yes, VCA Central Animal Hospital offers emergency pet hospital services as part of their comprehensive care.
What types of animals does VCA Central Animal Hospital care for?
The hospital cares for dogs, cats, birds, reptiles, and small mammals, including exotic pets.
How long has VCA Central Animal Hospital been established?
The hospital has been established since 1977.
What nearby healthcare facilities are close to VCA Central Animal Hospital?
Nearby healthcare facilities include Montclair Plaza Dental Group, which provides dental and orthodontic services, and Hillcrest Nursing Home for elder care.
Are there any local recreational or fitness centers near VCA Central Animal Hospital?
Yes, options include ILoveKickboxing - Montclair for martial arts and fitness, and Pacific Electric Trail at Central Ave for mountain biking and hiking.
How can nearby places enhance the experience when visiting VCA Central Animal Hospital?
Visitors may combine their vet visit with activities like a walk or bike ride on the nearby Pacific Electric Trail, shopping at local stores such as Gary's Swimming Pool Supplies, or attending dance classes at Arthur Murray Montclair.